Vista no longer recognises Memup USB 2.0 hard-drive

I recently upgraded my PC from XP to Vista Business.

At first, it recognised fine my Memup external USB hard-drive.

But now, after a week or so, the USB hard-drive is no longer visible in "My
Computer".

It shows up as working in Device Manager, and the driver is the most recent
available.

Any suggestions please?

Have you tried unplugging and plugging it back in?

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
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"Ric" <fraybentos@tincan.ra> wrote in message
news:E4DEB700-F1BF-4898-9CF1-E7822FB280E3@microsoft.com...
>I recently upgraded my PC from XP to Vista Business.
>
> At first, it recognised fine my Memup external USB hard-drive.
>
> But now, after a week or so, the USB hard-drive is no longer visible in
> "My Computer".
>
> It shows up as working in Device Manager, and the driver is the most
> recent available.
>
> Any suggestions please?

"Richard G. Harper" <rgharper@email.com> wrote in message
news:E65B9FFB-7098-485D-AA01-0797407B752A@microsoft.com...
> Have you tried unplugging and plugging it back in?

Yes, several times. When I unplug, I get the "hardware removed" dong, and
the device disappears from Device Manager. When I plug it in, I get the "new
hardware connected" chime, and the device reappears in Device Manager. But
it never shows up in "My Computer".

Ric,

Consider the following:

Here is a new USB fix that just came out:

http://support.microsoft.com/default...en-us%3b936003

I don't know whether this fix is applicable to your situation, but you never
know until you try it.
--
freddy


"Ric" wrote:

>
> "Richard G. Harper" <rgharper@email.com> wrote in message
> news:E65B9FFB-7098-485D-AA01-0797407B752A@microsoft.com...
> > Have you tried unplugging and plugging it back in?
>
> Yes, several times. When I unplug, I get the "hardware removed" dong, and
> the device disappears from Device Manager. When I plug it in, I get the "new
> hardware connected" chime, and the device reappears in Device Manager. But
> it never shows up in "My Computer".
>
>

If you run the Disk Management tool, what does it tell you about the drive?
You can either find it in Computer Management or just run "diskmgmt.msc".

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Ric" <fraybentos@tincan.ra> wrote in message
news:A6E90F12-C0CA-42CB-A6E0-25AA9EECB7CB@microsoft.com...
>
> "Richard G. Harper" <rgharper@email.com> wrote in message
> news:E65B9FFB-7098-485D-AA01-0797407B752A@microsoft.com...
>> Have you tried unplugging and plugging it back in?
>
> Yes, several times. When I unplug, I get the "hardware removed" dong, and
> the device disappears from Device Manager. When I plug it in, I get the
> "new hardware connected" chime, and the device reappears in Device
> Manager. But it never shows up in "My Computer".

"Richard G. Harper" <rgharper@email.com> wrote in message
news:2BE8FC43-908F-4133-98E4-26D0AD5E4225@microsoft.com...
> If you run the Disk Management tool, what does it tell you about the
> drive? You can either find it in Computer Management or just run
> "diskmgmt.msc".

I have managed to fix this now with Disk Management tool. The USB drive
letter had gone missing, meaning that "Computer" could no longer see it. I
have had to reformat the USB drive in order to reinstate the missing drive
letter.

It remains a mystery why it suddenly went missing in the first place...

Difficult to say but I'm glad you did get it sorted out.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Ric" <fraybentos@tincan.ra> wrote in message
news:779F14D4-6FD9-4ED6-92D9-9C007D2720FE@microsoft.com...
>
> "Richard G. Harper" <rgharper@email.com> wrote in message
> news:2BE8FC43-908F-4133-98E4-26D0AD5E4225@microsoft.com...
>> If you run the Disk Management tool, what does it tell you about the
>> drive? You can either find it in Computer Management or just run
>> "diskmgmt.msc".
>
> I have managed to fix this now with Disk Management tool. The USB drive
> letter had gone missing, meaning that "Computer" could no longer see it. I
> have had to reformat the USB drive in order to reinstate the missing drive
> letter.
>
> It remains a mystery why it suddenly went missing in the first place...