Microsoft Mouse and Keyboard

I'm running Vista Enterprise RTM upgraded from XP Pro. I have a MS Natural
4000 Keyboard (USB) and a MS 8000 Bluetooth Mouse intalled... I have
downloaded and installed the Intellipoint and Intellitype "software/drivers"
6.1 for Vista from the update site. Feature wise, the mouse and keyboard are
working properly... but here's where it gets interesting...

I have multiple instances of the keyboard and mouse and HID in devices
manager, along with a number of "Unknown" devices...

Every time I restart, log out, or user switch, I'm prompted five times that
Windows is trying to install the drivers for these devices unknown, mouse,
keyboard, etc... If I cancel the installation(s), Vista loads and functions
normally... If I select any other option, such as "let windows find the
drivers" (fails), "remind me later", or "don't ask again", the mouse (only
the mouse) stops working and only a system restore gets it going again...

I've tried uninstalling Intellitype, Intellipoint, and uninstalling ALL the
unknown, HID, mouse and keyboard devices from the device manager, and the
problem persists...

I'm perplexed and frustrated... Vista can't seem to find drivers that should
be there... Intellitype and Intellipoint seem to install the drivers, but
none of the install routines follow the course described in the
documentation... for example, the conncection wizard for the bluetooth mouse
seems to invoke the "unknown hardware" driver wizard when the bluetooth
tranceiver is plugged in...

So what's the solution ? Keep my fingers crossed and hope MS will get the
drivers worked out ??

Is anyone listening ??

I have no idea what Microsoft are doing with Intellipoint.

There still seems to be losts of issues with the Vista compatible release,
even though the beta release notes said they would be sorted in the final
version.

My PC won't even stay in sleep mode....either the mouse or the keyboard
polling is waking it up.

Either that or I have a ghost!

"t" wrote:

> I'm running Vista Enterprise RTM upgraded from XP Pro. I have a MS Natural
> 4000 Keyboard (USB) and a MS 8000 Bluetooth Mouse intalled... I have
> downloaded and installed the Intellipoint and Intellitype "software/drivers"
> 6.1 for Vista from the update site. Feature wise, the mouse and keyboard are
> working properly... but here's where it gets interesting...
>
> I have multiple instances of the keyboard and mouse and HID in devices
> manager, along with a number of "Unknown" devices...
>
> Every time I restart, log out, or user switch, I'm prompted five times that
> Windows is trying to install the drivers for these devices unknown, mouse,
> keyboard, etc... If I cancel the installation(s), Vista loads and functions
> normally... If I select any other option, such as "let windows find the
> drivers" (fails), "remind me later", or "don't ask again", the mouse (only
> the mouse) stops working and only a system restore gets it going again...
>
> I've tried uninstalling Intellitype, Intellipoint, and uninstalling ALL the
> unknown, HID, mouse and keyboard devices from the device manager, and the
> problem persists...
>
> I'm perplexed and frustrated... Vista can't seem to find drivers that should
> be there... Intellitype and Intellipoint seem to install the drivers, but
> none of the install routines follow the course described in the
> documentation... for example, the conncection wizard for the bluetooth mouse
> seems to invoke the "unknown hardware" driver wizard when the bluetooth
> tranceiver is plugged in...
>
> So what's the solution ? Keep my fingers crossed and hope MS will get the
> drivers worked out ??
>
> Is anyone listening ??
>

"MarkS" <MarkS@discussions.microsoft.com> wrote in message
news048A645-5415-42A3-AF18-F9683D37BBDC@microsoft.com...
>I have no idea what Microsoft are doing with Intellipoint.
>
> There still seems to be losts of issues with the Vista compatible release,
> even though the beta release notes said they would be sorted in the final
> version.
>
> My PC won't even stay in sleep mode....either the mouse or the keyboard
> polling is waking it up.
>
> Either that or I have a ghost!
>


I was able to fix that by unchecking the "allow this device to wake the
computer" for both the keyboard and mouse in Device Manager. (I use the
power button to wake the PC back up.) But I haven't been able to get the
"monitor off" power saving to work (well it works, but I can't wake it up!)

I had the same problem with Logitech equipment so it's not just
Microsoft/Intellipoint.

So I found a decent enough solution but this is something that is supposed
to just work. Especially since Sleep (S3 standby- power to RAM only - but
with a hibernation file on disk as a backup) is the new default "off" button
in the Start Menu and works quite nicely for starting up the computer very
fast. A lot of people with USB mice are going to complain about being
unable to "turn off" their PCs!

This is only a problem with 27 MHz wireless setups. After MS released the
"final" drivers for Intellipoint\type and they didn't fix the problem I went
out and bought a desktop set that uses 2.4 GHz instead. No my baby has
screen saver, goes to sleep on it's own and wakes up without crying.

"Colin Nash [MVP]" <abc@123.xyz> wrote in message
news:39C9CCF9-DF1A-4461-936C-89473BAF8667@microsoft.com...
>
> "MarkS" <MarkS@discussions.microsoft.com> wrote in message
> news048A645-5415-42A3-AF18-F9683D37BBDC@microsoft.com...
>>I have no idea what Microsoft are doing with Intellipoint.
>>
>> There still seems to be losts of issues with the Vista compatible
>> release,
>> even though the beta release notes said they would be sorted in the final
>> version.
>>
>> My PC won't even stay in sleep mode....either the mouse or the keyboard
>> polling is waking it up.
>>
>> Either that or I have a ghost!
>>
>
>
> I was able to fix that by unchecking the "allow this device to wake the
> computer" for both the keyboard and mouse in Device Manager. (I use the
> power button to wake the PC back up.) But I haven't been able to get the
> "monitor off" power saving to work (well it works, but I can't wake it
> up!)
>
> I had the same problem with Logitech equipment so it's not just
> Microsoft/Intellipoint.
>
> So I found a decent enough solution but this is something that is supposed
> to just work. Especially since Sleep (S3 standby- power to RAM only - but
> with a hibernation file on disk as a backup) is the new default "off"
> button in the Start Menu and works quite nicely for starting up the
> computer very fast. A lot of people with USB mice are going to complain
> about being unable to "turn off" their PCs!

So you think it will be fixed when MS gets Intellipoint updated to 27Mhz USB
Hubs... the one shipped with the MS8000 bluetooth mouse ?

t

"HDFatBoy2003" wrote:

> This is only a problem with 27 MHz wireless setups. After MS released the
> "final" drivers for Intellipoint\type and they didn't fix the problem I went
> out and bought a desktop set that uses 2.4 GHz instead. No my baby has
> screen saver, goes to sleep on it's own and wakes up without crying.
>
> "Colin Nash [MVP]" <abc@123.xyz> wrote in message
> news:39C9CCF9-DF1A-4461-936C-89473BAF8667@microsoft.com...
> >
> > "MarkS" <MarkS@discussions.microsoft.com> wrote in message
> > news048A645-5415-42A3-AF18-F9683D37BBDC@microsoft.com...
> >>I have no idea what Microsoft are doing with Intellipoint.
> >>
> >> There still seems to be losts of issues with the Vista compatible
> >> release,
> >> even though the beta release notes said they would be sorted in the final
> >> version.
> >>
> >> My PC won't even stay in sleep mode....either the mouse or the keyboard
> >> polling is waking it up.
> >>
> >> Either that or I have a ghost!
> >>
> >
> >
> > I was able to fix that by unchecking the "allow this device to wake the
> > computer" for both the keyboard and mouse in Device Manager. (I use the
> > power button to wake the PC back up.) But I haven't been able to get the
> > "monitor off" power saving to work (well it works, but I can't wake it
> > up!)
> >
> > I had the same problem with Logitech equipment so it's not just
> > Microsoft/Intellipoint.
> >
> > So I found a decent enough solution but this is something that is supposed
> > to just work. Especially since Sleep (S3 standby- power to RAM only - but
> > with a hibernation file on disk as a backup) is the new default "off"
> > button in the Start Menu and works quite nicely for starting up the
> > computer very fast. A lot of people with USB mice are going to complain
> > about being unable to "turn off" their PCs!
>

Doesn't seem like it. Initially it was noted as a bug in the beta release
of Intellipoint\type but the final release made no mention of it still being
a problem. Don't hold me to it but I thought I read elsewhere in the
newsgroup that it won't\can't be fixed.

"t" <t@discussions.microsoft.com> wrote in message
news:E0B7F99B-DFF5-41D8-B414-B4B9E2D876AF@microsoft.com...
> So you think it will be fixed when MS gets Intellipoint updated to 27Mhz
> USB
> Hubs... the one shipped with the MS8000 bluetooth mouse ?
>
> t
>
> "HDFatBoy2003" wrote:
>
>> This is only a problem with 27 MHz wireless setups. After MS released
>> the
>> "final" drivers for Intellipoint\type and they didn't fix the problem I
>> went
>> out and bought a desktop set that uses 2.4 GHz instead. No my baby has
>> screen saver, goes to sleep on it's own and wakes up without crying.
>>
>> "Colin Nash [MVP]" <abc@123.xyz> wrote in message
>> news:39C9CCF9-DF1A-4461-936C-89473BAF8667@microsoft.com...
>> >
>> > "MarkS" <MarkS@discussions.microsoft.com> wrote in message
>> > news048A645-5415-42A3-AF18-F9683D37BBDC@microsoft.com...
>> >>I have no idea what Microsoft are doing with Intellipoint.
>> >>
>> >> There still seems to be losts of issues with the Vista compatible
>> >> release,
>> >> even though the beta release notes said they would be sorted in the
>> >> final
>> >> version.
>> >>
>> >> My PC won't even stay in sleep mode....either the mouse or the
>> >> keyboard
>> >> polling is waking it up.
>> >>
>> >> Either that or I have a ghost!
>> >>
>> >
>> >
>> > I was able to fix that by unchecking the "allow this device to wake the
>> > computer" for both the keyboard and mouse in Device Manager. (I use
>> > the
>> > power button to wake the PC back up.) But I haven't been able to get
>> > the
>> > "monitor off" power saving to work (well it works, but I can't wake it
>> > up!)
>> >
>> > I had the same problem with Logitech equipment so it's not just
>> > Microsoft/Intellipoint.
>> >
>> > So I found a decent enough solution but this is something that is
>> > supposed
>> > to just work. Especially since Sleep (S3 standby- power to RAM only -
>> > but
>> > with a hibernation file on disk as a backup) is the new default "off"
>> > button in the Start Menu and works quite nicely for starting up the
>> > computer very fast. A lot of people with USB mice are going to
>> > complain
>> > about being unable to "turn off" their PCs!
>>

"HDFatBoy2003" <HD_FatBoy_2003@msn.com> wrote in message
news:F9171D66-EEAD-464F-AEE2-5E5EDF1E893E@microsoft.com...
> This is only a problem with 27 MHz wireless setups. After MS released the
> "final" drivers for Intellipoint\type and they didn't fix the problem I
> went out and bought a desktop set that uses 2.4 GHz instead. No my baby
> has screen saver, goes to sleep on it's own and wakes up without crying.
>


Hmm I don't use wireless mice or keyboards (too easy to lose them!)

I reverted back to a basic wired PS/2 mouse. My wireless rodent not only
had a voracious appetite for batteries, it also frequently tried to commit
suicide by throwing itslef onto the floor ;-) And it played havoc with
screensavers. Now my screensavers work, and sleep and hibernate are
perfect.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Colin Nash [MVP]" <abc@123.xyz> wrote in message
news:0E3B80C1-01EB-4E0D-863C-BDB100BC0F84@microsoft.com...
>
> "HDFatBoy2003" <HD_FatBoy_2003@msn.com> wrote in message
> news:F9171D66-EEAD-464F-AEE2-5E5EDF1E893E@microsoft.com...
>> This is only a problem with 27 MHz wireless setups. After MS released
>> the "final" drivers for Intellipoint\type and they didn't fix the problem
>> I went out and bought a desktop set that uses 2.4 GHz instead. No my
>> baby has screen saver, goes to sleep on it's own and wakes up without
>> crying.
>>
>
>
> Hmm I don't use wireless mice or keyboards (too easy to lose them!)

This discussion's off course some... and by the way... the MS8000 Mouse has
a 2.4GHz Bluetooth "hub"...


"Jane C" <jellybean@NOSPAMxjgarage.org> wrote in message
news:5324B25A-8780-4268-93D4-7ED827DB2433@microsoft.com...
>I reverted back to a basic wired PS/2 mouse. My wireless rodent not only
>had a voracious appetite for batteries, it also frequently tried to commit
>suicide by throwing itslef onto the floor ;-) And it played havoc with
>screensavers. Now my screensavers work, and sleep and hibernate are
>perfect.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "Colin Nash [MVP]" <abc@123.xyz> wrote in message
> news:0E3B80C1-01EB-4E0D-863C-BDB100BC0F84@microsoft.com...
>>
>> "HDFatBoy2003" <HD_FatBoy_2003@msn.com> wrote in message
>> news:F9171D66-EEAD-464F-AEE2-5E5EDF1E893E@microsoft.com...
>>> This is only a problem with 27 MHz wireless setups. After MS released
>>> the "final" drivers for Intellipoint\type and they didn't fix the
>>> problem I went out and bought a desktop set that uses 2.4 GHz instead.
>>> No my baby has screen saver, goes to sleep on it's own and wakes up
>>> without crying.
>>>
>>
>>
>> Hmm I don't use wireless mice or keyboards (too easy to lose them!)
>

Hey there-

I'm having this exact same problem! Did you happen to ever find a
solution? Anything you've descovered would be great!

Thank!

Jeremy


t Wrote:
> I'm running Vista Enterprise RTM upgraded from XP Pro. I have a MS
> Natural
> 4000 Keyboard (USB) and a MS 8000 Bluetooth Mouse intalled... I have
> downloaded and installed the Intellipoint and Intellitype
> "software/drivers"
> 6.1 for Vista from the update site. Feature wise, the mouse and
> keyboard are
> working properly... but here's where it gets interesting...
>
> I have multiple instances of the keyboard and mouse and HID in devices
> manager, along with a number of "Unknown" devices...
>
> Every time I restart, log out, or user switch, I'm prompted five times
> that
> Windows is trying to install the drivers for these devices unknown,
> mouse,
> keyboard, etc... If I cancel the installation(s), Vista loads and
> functions
> normally... If I select any other option, such as "let windows find the
> drivers" (fails), "remind me later", or "don't ask again", the mouse
> (only
> the mouse) stops working and only a system restore gets it going
> again...
>
> I've tried uninstalling Intellitype, Intellipoint, and uninstalling ALL
> the
> unknown, HID, mouse and keyboard devices from the device manager, and
> the
> problem persists...
>
> I'm perplexed and frustrated... Vista can't seem to find drivers that
> should
> be there... Intellitype and Intellipoint seem to install the drivers,
> but
> none of the install routines follow the course described in the
> documentation... for example, the conncection wizard for the bluetooth
> mouse
> seems to invoke the "unknown hardware" driver wizard when the bluetooth
> tranceiver is plugged in...
>
> So what's the solution ? Keep my fingers crossed and hope MS will get
> the
> drivers worked out ??
>
> Is anyone listening ??


--
jeremymi
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