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SD Memory Card driver
microsoft.public.windows.vista hardware devices
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Click On Your Flag for Translation
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07-14-2007
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SD Memory Card driver
Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
Adapter. If I boot with an SD card installed I can use it fine. However, if
I remove it and later insert it or another one I cannot access the SD card.
Device Manager shows a yellow triangle with ! on the SD Memory Card under
disk drives. Checking properties shows:
Windows cannot load the device driver for this hardware because a previous
instance of the device driver is still in memory. (Code 38)
Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available.
Check for solutions, of course, yields not solutions. Any ideas how to
solve this?
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07-14-2007
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Re: SD Memory Card driver
Do you "Safely Remove" it using Windows Explorer or "Uninstall" it using
device manager before you physically remove it from your system?
"Bill Holland" <BillHolland@discussions.microsoft.com> wrote in message
news:68A3846B-CE5B-48A8-B7B6-A95CA5D3B514@microsoft.com...
> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> Adapter. If I boot with an SD card installed I can use it fine. However,
> if
> I remove it and later insert it or another one I cannot access the SD
> card.
> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> disk drives. Checking properties shows:
>
> Windows cannot load the device driver for this hardware because a previous
> instance of the device driver is still in memory. (Code 38)
>
> Click 'Check for solutions' to send data about this device to Microsoft
> and
> to see if there is a solution available.
>
>
> Check for solutions, of course, yields not solutions. Any ideas how to
> solve this?
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07-14-2007
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Re: SD Memory Card driver
I "Safely Remove" it.
"JW" wrote:
> Do you "Safely Remove" it using Windows Explorer or "Uninstall" it using
> device manager before you physically remove it from your system?
>
> "Bill Holland" <BillHolland@discussions.microsoft.com> wrote in message
> news:68A3846B-CE5B-48A8-B7B6-A95CA5D3B514@microsoft.com...
> > Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> > Adapter. If I boot with an SD card installed I can use it fine. However,
> > if
> > I remove it and later insert it or another one I cannot access the SD
> > card.
> > Device Manager shows a yellow triangle with ! on the SD Memory Card under
> > disk drives. Checking properties shows:
> >
> > Windows cannot load the device driver for this hardware because a previous
> > instance of the device driver is still in memory. (Code 38)
> >
> > Click 'Check for solutions' to send data about this device to Microsoft
> > and
> > to see if there is a solution available.
> >
> >
> > Check for solutions, of course, yields not solutions. Any ideas how to
> > solve this?
>
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07-14-2007
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RE: SD Memory Card driver
Hi,
When you click "safely remove device" you are removing the card reader not
the card. The cards are meant to be removed without clicking anything.
--
Paul
"Bill Holland" wrote:
> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> Adapter. If I boot with an SD card installed I can use it fine. However, if
> I remove it and later insert it or another one I cannot access the SD card.
> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> disk drives. Checking properties shows:
>
> Windows cannot load the device driver for this hardware because a previous
> instance of the device driver is still in memory. (Code 38)
>
> Click 'Check for solutions' to send data about this device to Microsoft and
> to see if there is a solution available.
>
>
> Check for solutions, of course, yields not solutions. Any ideas how to
> solve this?
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07-14-2007
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Re: SD Memory Card driver
I get the option to safely remove my SD card which is installed directly
into my laptop without the use of a set top reader.
However, I agree that it might be better to Uninstall it using device
manager.
"PaulB" <PaulB@discussions.microsoft.com> wrote in message
news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
> Hi,
> When you click "safely remove device" you are removing the card reader not
> the card. The cards are meant to be removed without clicking anything.
> --
> Paul
>
>
> "Bill Holland" wrote:
>
>> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
>> Adapter. If I boot with an SD card installed I can use it fine.
>> However, if
>> I remove it and later insert it or another one I cannot access the SD
>> card.
>> Device Manager shows a yellow triangle with ! on the SD Memory Card under
>> disk drives. Checking properties shows:
>>
>> Windows cannot load the device driver for this hardware because a
>> previous
>> instance of the device driver is still in memory. (Code 38)
>>
>> Click 'Check for solutions' to send data about this device to Microsoft
>> and
>> to see if there is a solution available.
>>
>>
>> Check for solutions, of course, yields not solutions. Any ideas how to
>> solve this?
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07-14-2007
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Re: SD Memory Card driver
It really doesn't matter how it's removed. I can simply remove it, "Safely
Remove It", or use Device Manager, the result is the same. I can use one of
my daughters' laptops (E1505 with Vista Home Premium) and insert, remove,
insert, remove, etc and they work just fine. They are really designed to be
used like a floppy disk. The reader is an ATA device, not a USB device.
"JW" wrote:
> I get the option to safely remove my SD card which is installed directly
> into my laptop without the use of a set top reader.
> However, I agree that it might be better to Uninstall it using device
> manager.
>
> "PaulB" <PaulB@discussions.microsoft.com> wrote in message
> news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
> > Hi,
> > When you click "safely remove device" you are removing the card reader not
> > the card. The cards are meant to be removed without clicking anything.
> > --
> > Paul
> >
> >
> > "Bill Holland" wrote:
> >
> >> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> >> Adapter. If I boot with an SD card installed I can use it fine.
> >> However, if
> >> I remove it and later insert it or another one I cannot access the SD
> >> card.
> >> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> >> disk drives. Checking properties shows:
> >>
> >> Windows cannot load the device driver for this hardware because a
> >> previous
> >> instance of the device driver is still in memory. (Code 38)
> >>
> >> Click 'Check for solutions' to send data about this device to Microsoft
> >> and
> >> to see if there is a solution available.
> >>
> >>
> >> Check for solutions, of course, yields not solutions. Any ideas how to
> >> solve this?
>
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07-14-2007
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Re: SD Memory Card driver
Are you using it just as a removable disk or are you also using it as a
Ready Boost device?
However, Since it appears that you and your daughter have identical systems
it certainly is strange that it works normally on her system and not on
yours.
"Bill Holland" <BillHolland@discussions.microsoft.com> wrote in message
news:A181A7E6-F641-4300-86FB-4F7B41FE09B6@microsoft.com...
> It really doesn't matter how it's removed. I can simply remove it,
> "Safely
> Remove It", or use Device Manager, the result is the same. I can use one
> of
> my daughters' laptops (E1505 with Vista Home Premium) and insert, remove,
> insert, remove, etc and they work just fine. They are really designed to
> be
> used like a floppy disk. The reader is an ATA device, not a USB device.
>
> "JW" wrote:
>
>> I get the option to safely remove my SD card which is installed directly
>> into my laptop without the use of a set top reader.
>> However, I agree that it might be better to Uninstall it using device
>> manager.
>>
>> "PaulB" <PaulB@discussions.microsoft.com> wrote in message
>> news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
>> > Hi,
>> > When you click "safely remove device" you are removing the card reader
>> > not
>> > the card. The cards are meant to be removed without clicking anything.
>> > --
>> > Paul
>> >
>> >
>> > "Bill Holland" wrote:
>> >
>> >> Running Windows Vista Home Premium on a Dell E1505 with builtin SD
>> >> Host
>> >> Adapter. If I boot with an SD card installed I can use it fine.
>> >> However, if
>> >> I remove it and later insert it or another one I cannot access the SD
>> >> card.
>> >> Device Manager shows a yellow triangle with ! on the SD Memory Card
>> >> under
>> >> disk drives. Checking properties shows:
>> >>
>> >> Windows cannot load the device driver for this hardware because a
>> >> previous
>> >> instance of the device driver is still in memory. (Code 38)
>> >>
>> >> Click 'Check for solutions' to send data about this device to
>> >> Microsoft
>> >> and
>> >> to see if there is a solution available.
>> >>
>> >>
>> >> Check for solutions, of course, yields not solutions. Any ideas how
>> >> to
>> >> solve this?
>>
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07-14-2007
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Re: SD Memory Card driver
Bill,
Sometimes resolving USB device driver recognition issues like you seem to
have can be resolved by deleting the INFCACHE.1 file, which can get corrupted
with bad data and cause issues like you appear to have. The file is located
at: C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right
click it and select delete. To do this, you will likely have to give
yourself permission to delete it, because of Windows built-in Security.
Just right click the file, select Properties and then click on the security
tab. Let us know whether this procedure does anything. Sometimes it does
and sometimes not.
--
freddy
"Bill Holland" wrote:
> It really doesn't matter how it's removed. I can simply remove it, "Safely
> Remove It", or use Device Manager, the result is the same. I can use one of
> my daughters' laptops (E1505 with Vista Home Premium) and insert, remove,
> insert, remove, etc and they work just fine. They are really designed to be
> used like a floppy disk. The reader is an ATA device, not a USB device.
>
> "JW" wrote:
>
> > I get the option to safely remove my SD card which is installed directly
> > into my laptop without the use of a set top reader.
> > However, I agree that it might be better to Uninstall it using device
> > manager.
> >
> > "PaulB" <PaulB@discussions.microsoft.com> wrote in message
> > news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
> > > Hi,
> > > When you click "safely remove device" you are removing the card reader not
> > > the card. The cards are meant to be removed without clicking anything.
> > > --
> > > Paul
> > >
> > >
> > > "Bill Holland" wrote:
> > >
> > >> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> > >> Adapter. If I boot with an SD card installed I can use it fine.
> > >> However, if
> > >> I remove it and later insert it or another one I cannot access the SD
> > >> card.
> > >> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> > >> disk drives. Checking properties shows:
> > >>
> > >> Windows cannot load the device driver for this hardware because a
> > >> previous
> > >> instance of the device driver is still in memory. (Code 38)
> > >>
> > >> Click 'Check for solutions' to send data about this device to Microsoft
> > >> and
> > >> to see if there is a solution available.
> > >>
> > >>
> > >> Check for solutions, of course, yields not solutions. Any ideas how to
> > >> solve this?
> >
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07-14-2007
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Re: SD Memory Card driver
Bill,
I neglected to say that it doesn't matter whether it's an SD card or a USB
card. The above procedure can apply to either.
--
freddy
"Bill Holland" wrote:
> It really doesn't matter how it's removed. I can simply remove it, "Safely
> Remove It", or use Device Manager, the result is the same. I can use one of
> my daughters' laptops (E1505 with Vista Home Premium) and insert, remove,
> insert, remove, etc and they work just fine. They are really designed to be
> used like a floppy disk. The reader is an ATA device, not a USB device.
>
> "JW" wrote:
>
> > I get the option to safely remove my SD card which is installed directly
> > into my laptop without the use of a set top reader.
> > However, I agree that it might be better to Uninstall it using device
> > manager.
> >
> > "PaulB" <PaulB@discussions.microsoft.com> wrote in message
> > news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
> > > Hi,
> > > When you click "safely remove device" you are removing the card reader not
> > > the card. The cards are meant to be removed without clicking anything.
> > > --
> > > Paul
> > >
> > >
> > > "Bill Holland" wrote:
> > >
> > >> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> > >> Adapter. If I boot with an SD card installed I can use it fine.
> > >> However, if
> > >> I remove it and later insert it or another one I cannot access the SD
> > >> card.
> > >> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> > >> disk drives. Checking properties shows:
> > >>
> > >> Windows cannot load the device driver for this hardware because a
> > >> previous
> > >> instance of the device driver is still in memory. (Code 38)
> > >>
> > >> Click 'Check for solutions' to send data about this device to Microsoft
> > >> and
> > >> to see if there is a solution available.
> > >>
> > >>
> > >> Check for solutions, of course, yields not solutions. Any ideas how to
> > >> solve this?
> >
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07-15-2007
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Re: SD Memory Card driver
Deleting the file and rebooting appears to have resolved the problem. Thanks!
"freddy" wrote:
> Bill,
>
> Sometimes resolving USB device driver recognition issues like you seem to
> have can be resolved by deleting the INFCACHE.1 file, which can get corrupted
> with bad data and cause issues like you appear to have. The file is located
> at: C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right
> click it and select delete. To do this, you will likely have to give
> yourself permission to delete it, because of Windows built-in Security.
> Just right click the file, select Properties and then click on the security
> tab. Let us know whether this procedure does anything. Sometimes it does
> and sometimes not.
>
> --
> freddy
>
>
> "Bill Holland" wrote:
>
> > It really doesn't matter how it's removed. I can simply remove it, "Safely
> > Remove It", or use Device Manager, the result is the same. I can use one of
> > my daughters' laptops (E1505 with Vista Home Premium) and insert, remove,
> > insert, remove, etc and they work just fine. They are really designed to be
> > used like a floppy disk. The reader is an ATA device, not a USB device.
> >
> > "JW" wrote:
> >
> > > I get the option to safely remove my SD card which is installed directly
> > > into my laptop without the use of a set top reader.
> > > However, I agree that it might be better to Uninstall it using device
> > > manager.
> > >
> > > "PaulB" <PaulB@discussions.microsoft.com> wrote in message
> > > news:5038305F-61A1-47EA-B8C1-57390C9C4BB4@microsoft.com...
> > > > Hi,
> > > > When you click "safely remove device" you are removing the card reader not
> > > > the card. The cards are meant to be removed without clicking anything.
> > > > --
> > > > Paul
> > > >
> > > >
> > > > "Bill Holland" wrote:
> > > >
> > > >> Running Windows Vista Home Premium on a Dell E1505 with builtin SD Host
> > > >> Adapter. If I boot with an SD card installed I can use it fine.
> > > >> However, if
> > > >> I remove it and later insert it or another one I cannot access the SD
> > > >> card.
> > > >> Device Manager shows a yellow triangle with ! on the SD Memory Card under
> > > >> disk drives. Checking properties shows:
> > > >>
> > > >> Windows cannot load the device driver for this hardware because a
> > > >> previous
> > > >> instance of the device driver is still in memory. (Code 38)
> > > >>
> > > >> Click 'Check for solutions' to send data about this device to Microsoft
> > > >> and
> > > >> to see if there is a solution available.
> > > >>
> > > >>
> > > >> Check for solutions, of course, yields not solutions. Any ideas how to
> > > >> solve this?
> > >
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