"Randy_Butler" <Randy_Butler@discussions.microsoft.com> wrote in message
> Hello. I just purchased a Toshiba Satellite A205 laptop. I also purchased
> UT Starcom PC5750 air card from Alltel. The card will work on my XP system
> but it wont work on my new laptop running VISTA. I am getting the run
> from Alltel, Toshiba and Microsoft. Alltell says its compatible on their
> websites and in the store. Can some one please help troubleshoot why its
> working on my new laptop? I am so frustrated right now, I am considering
> taking it back and buying a APPLE at this point.
Unless Toshiba told you the Alltel "AirCard" would work with their laptop,
as supplied with Vista, you're only getting the runaround from Alltel.
Microsoft is not really a player in your scenario.
I assume that Alltel certifies this product as compatible with Vista and has
supplied Vista drivers? Does UT Starcom certify Vista compatibility as well?
If you need assistance here, please post specifics, such as the
circumstances under which the "AirCard" fails and the full text of any error
messages received. In addition, have you provided details to Alltel
technical support and UT Starcom technical support to engage them in an
interactive resolution process?