In article <B81610F3-317A-4674-B6C2-5657EC9F09E8@microsoft.com>, Janusz
> First HP told me to make sure that USB*
> cable is 2.0. So I bought a new cable.
There is no such thing as a USB2 cable in the USB.org specifications!
All USB cables will run at the speeds etc of USB1.1 and USB2.
Don't let anyone sell you gold plated connectors with fancy coverings
to get better speed. I'm using 10ft USB cables from NewEgg for $1.99
each (OK - Plus shipping) and they are just fine.
It can always be worthwhile to swap a cable in case it is damaged but
there is no such thing as making sure the cable is USB 2.
> recently upgraded from Windows XP to Windows Vista Home Premium*
was this an in-place upgrade over the XP installation or was it a clean
installation on a clean hard drive?
If it was an in-place upgrade then uninstall all HP software in Remove
Programs, remove the printer icons from Fax and from Printer, reboot
and start again noting below:
When you installed the printer under VISTA, did you install the
software while the USB cable was unplugged from the PC and only plugged
it in when the installation program tells you to or when you get to
If so do as above to remove all traces and start again.
Also you might have a look at this MSKB article even though it only
lists XP versions since you did once have that.
The New Hardware Wizard may detect the printer device after every
restart of the computer
Please answer the questions and let us know how you get on.