RE: hardware installation problems
Frustration is not good for the soul.
"johnny m" wrote:
> Thank you Freddy.....that has solved all my problems!!! My printer is now
> working with my vista pc....and I can also use my card reader etc which
> didn't install previously! Thanks again for your help....you have solved what
> was becoming a very frustrating problem!!
> "freddy" wrote:
> > johnny,
> > Some folks have had good fortune in resolving such problems by deleting the
> > INFCACHE.1 file. It's located at C:\Windows\inf (scroll down to the file).
> > It's OK to delete the file even when it has nothing to do with the problem.
> > Windows puts inf files in that cache when it has hardware to install but has
> > information about that hardware that it doesn't know what to do with
> > (layman's explanation). Inf stands for information, which Windows needs to
> > know how to install the hardware properly. With that file removed, Windows
> > will find the correct inf file and install the hardware, we hope. Post back
> > on whether that suggestion works.
> > --
> > freddy
> > "johnny m" wrote:
> > > I'm having problems installing any hardware which use USB ports to my pc. I
> > > have tried installing my printer (cannon pixma ip4200) using the vista
> > > drivers recommended by cannon. Every time I get to the point where I attach
> > > the printer to the USB port, vista looks for the drivers (which are installed
> > > correctly) but can't find them! I know the drivers are intalled correctly
> > > because I can see them where they are installed. However, the printer works
> > > as a network printer which is attached to my other pc which has XP
> > > installed. I have tried attaching other devices (card reader, IDE HD adapter,
> > > USB hub etc) to my USB ports and I'm now having problems with all of them.
> > > When I attach a device, Vista looks for drivers for the device (even if it
> > > doesn't need one) and comes up with the same message (vista cannot find
> > > drivers for this device). I've tried a system restore to a point as far back
> > > as possible to resolve this problem....as I had no problems previously...but
> > > no luck. I know my printer works as I have tried using it with a pc using
> > > vista at work. I'm sure this is a windows problem and not the USB ports as
> > > they work perfectly well for items I installed a while back. I don't want to
> > > do a complete windows re-install!! Can anyone help please?