
05-03-2010
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RE: Cell phone & WMDC "there is a problem with your connection..."
Similar problem with HTC Touch Pro 2. Updated Windows Mobile to 6.5. Tried
both USB and Bluetooth. When selecting "Setup your device" all I get is
"There is a problem with your connection. Please disconnect and reconnect
your device and try again." About ready to disconnect and switch to iPhone.
"JeffMack" wrote:
>
> I am having an similar issue with syncing my phone to my computer, as I
> see many others have had. I have Vista Home Premium 64bit. I have a HTC
> Titan phone with Window Mobile 6.1. It worked and synced fine for about
> a year and a half, then one day....stopped, and I get the "there is a
> problem with your connection. Please disconnect and reconnect and try
> your device again" error.
>
> I have been through Sprint and HTC support. I have deleted everything,
> reinstalled everything. Did a hard refresh on the phone, reinstalled
> everything, still nothing has worked.
>
> It works and syncs perfectly with my Vista 32 bit laptop, so it appears
> to be this computer, not the phone. I have to assume some auto update
> was installed to Windows that has killed this, but have yet to find
> anyone in any forum who has found an answer.
>
> I did delete the device manager setting for the phone, and when I
> plugged it back in, it reinstalled itself...AND Windows detected an HTC
> USB update, which it installed fine. But still the same error. This is
> very frustrating.
>
>
> --
> JeffMack
> .
>
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