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new acer with conflicts

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  #1 (permalink)  
Old 3 Weeks Ago
karelke
 

Posts: n/a
new acer with conflicts

Hi,

I bought a new laptop ACER Aspire 5810TG

every now an then the system seems to be occupied. I found these
conflicts in the system information

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x00000070-0x00000070 Motherboard resources
I/O Port 0x00000070-0x00000070 System CMOS/real time clock

IRQ 11 Intel(R) ICH9 Family SMBus Controller - 2930
IRQ 11 Intel(R) ICH9 Family Thermal Subsystem - 2932

IRQ 23 Intel(R) ICH9 Family USB Universal Host Controller - 2934
IRQ 23 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A

Memory Address 0xE2400000-0xE33FFFFF Intel(R) ICH9 Family PCI Express
Root Port 2 - 2942
Memory Address 0xE2400000-0xE33FFFFF Intel(R) WiFi Link 5100 AGN

IRQ 16 Mobile Intel(R) 4 Series Chipset PCI Express Root Port - 2A41
IRQ 16 Mobile Intel(R) 4 Series Express Chipset Family
IRQ 16 Intel(R) ICH9 Family USB Universal Host Controller - 2937
IRQ 16 Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
IRQ 16 Intel(R) ICH9 Family USB Universal Host Controller - 2936

IRQ 17 High Definition Audio Controller
IRQ 17 Intel(R) ICH9 Family PCI Express Root Port 2 - 2942

IRQ 19 Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
IRQ 19 Intel(R) ICH9 Family USB Universal Host Controller - 2935
IRQ 19 Intel(R) ICH9M-E/M SATA AHCI Controller

Memory Address 0xC0000000-0xFEBFFFFF PCI bus
Memory Address 0xC0000000-0xFEBFFFFF Mobile Intel(R) 4 Series Chipset
PCI Express Root Port - 2A41
Memory Address 0xC0000000-0xFEBFFFFF ATI Mobility Radeon HD 4330


Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Mobile Intel(R) 4 Series Express Chipset
Family

Other symptoms ; sometimes poor DVD quality

error IO Port PCI bus the memory could not be read. I contacted the
ACER helpdesk. They told me the problem is software and that it is not
their concern... *I am no expert so if anyone of you guys could give
your opinion...*

Windows error reporting ;

1/11/2009 11:12 AM Windows Error Reporting Fault bucket 637350612, type
5
Event Name: RADAR_PRE_LEAK_32
Response:
None
Cab Id: 0

Problem
signature:
P1: memtest.exe
P2:
6.0.1011.5
P3: 6.0.6001.2.1.0
P4:

P5: 
P6: 
P7:

P8: 
P9: 
P10:


Attached
files:
C:\Users\karel\AppData\Local \Temp\RDR1E88.tmp\empty.txt
&#x000d ;
These
files may be available here:

2/11/2009 3:11 AM Application Error Faulting application sidebar.exe,
version 6.0.6001.18000, time stamp 0x4791952a, faulting module
GoogleDesktopDeskbar2.dll, version 5.8.809.23506, time stamp 0x48d988d1,
exception code 0xc0000005, fault offset 0x00011851, process id 0xe8c,
application start time 0x01ca5b1b5ffe4d4d.
2/11/2009 3:48 AM Windows Error Reporting Fault bucket 170929745, type
5
Event Name: CEIPOptinEvent
Response:
None
Cab Id: 0

Problem
signature:
P1: 0
P2: 3
P3:
1
P4: 0
P5: 4650
P6:
c
P7: 
P8: 
P9:

P10: 

Attached
files:

These files may be available
here:

2/11/2009 4:19 AM Windows Error Reporting Fault bucket 8525363, type
5
Event Name:
PnPGenericDriverFound
Response: None
Cab
Id: 0

Problem
signature:
P1: x86
P2:
USB\VID_0471&PID_0165&REV_0100
P3: 
P4:

P5: 
P6: 
P7:

P8: 
P9: 
P10:


Attached
files:

These files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report16ed909c
29/10/2009 6:52 PM Windows Error Reporting Fault bucket 141047423, type
5
Event Name: PnPDriverNotFound
Response:
http://oca.microsoft.com/resredir.as...0d;
Cab
Id: 0

Problem
signature:
P1: x86
P2:
PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00&#x000 d;
P3:

P4: 
P5: 
P6:

P7: 
P8: 
P9:

P10: 

Attached
files:
C:\ProgramData\Microsoft\Win dows\WER\ReportQueue\Report01743532\DMI3523.tmp.lo g.xml

These
files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report048b3dca
29/10/2009 6:53 PM Windows Error Reporting Fault bucket 551679205, type
5
Event Name:
PnPDeviceProblemCode
Response: None
Cab
Id: 0

Problem
signature:
P1: x86
P2:
PCI\VEN_1002&DEV_9552&SUBSYS_023F1025&REV_00&#x000 d;
P3:
{4d36e968-e325-11ce-bfc1-08002be10318}
P4:
0000000A
P5: vgapnp.sys
P6:
6.0.6001.18000
P7: 01-21-2008
P8:

P9: 
P10:


Attached
files:
C:\ProgramData\Microsoft\Win dows\WER\ReportQueue\Report02882cd9\DMI2CCA.tmp.lo g.xml
C:\ProgramData\Microsoft\Wind ows\WER\ReportQueue\Report02882cd9\LOG2CCB.tmp&#x0 00d;
C:\ProgramData\Microsoft\Windows\WER\R eportQueue\Report02882cd9\display.inf
&#x00 0a;
These
files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report048b730d
29/10/2009 6:53 PM Windows Error Reporting Fault bucket 551679240, type
5
Event Name:
PnPGenericDriverFound
Response: None
Cab
Id: 0

Problem
signature:
P1: x86
P2:
PCI\VEN_1002&DEV_9552&SUBSYS_023F1025&REV_00&#x000 d;
P3:

P4: 
P5: 
P6:

P7: 
P8: 
P9:

P10: 

Attached
files:

These files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report048b7973
29/10/2009 6:53 PM Windows Error Reporting Fault bucket 535838578, type
5
Event Name:
PnPGenericDriverFound
Response: None
Cab
Id: 0

Problem
signature:
P1: x86
P2:
PCI\VEN_8086&DEV_2A42&SUBSYS_023F1025&REV_07&#x000 d;
P3:

P4: 
P5: 
P6:

P7: 
P8: 
P9:

P10: 

Attached
files:

These files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report048b7f8b
29/10/2009 6:53 PM Windows Error Reporting Fault bucket 655386981, type
5
Event Name:
PnPDeviceProblemCode
Response: None
Cab
Id: 0

Problem
signature:
P1: x86
P2:
PCI\VEN_1002&DEV_9552&SUBSYS_023F1025&REV_00&#x000 d;
P3:
{4d36e968-e325-11ce-bfc1-08002be10318}
P4:
0000001F
P5: atikmpag.sys
P6:
7.14.1.6058
P7: 06-15-2009
P8:

P9: 
P10:


Attached
files:
C:\ProgramData\Microsoft\Win dows\WER\ReportQueue\Report0996f823\DMIF86C.tmp.lo g.xml
C:\ProgramData\Microsoft\Wind ows\WER\ReportQueue\Report0996f823\LOGF87C.tmp&#x0 00d;
C:\ProgramData\Microsoft\Windows\WER\R eportQueue\Report0996f823\oem13.inf
&#x000a ;
These
files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report048b8600
3/11/2009 3:12 AM Application Error Faulting application iexplore.exe,
version 8.0.6001.18828, time stamp 0x4a9600c9, faulting module
mshtml.dll, version 8.0.6001.18828, time stamp 0x4a96178e, exception
code 0xc0000005, fault offset 0x00109469, process id 0x54c, application
start time 0x01ca5c055d29b230.
30/10/2009 6:04 PM Windows Error Reporting Fault bucket 739657991, type
5
Event Name: PCA2
Response:
None
Cab Id: 0

Problem
signature:
P1: vlc-1.0.2-win32[1].exe
P2:
0.0.0.0
P3: vlc-1.0.2-win32[1].exe
P4:
unknown
P5: unknown
P6:
1
P7: 201
P8: 
P9:

P10: 

Attached
files:
C:\Users\karel\AppData\Local \Temp\{e7d07196-d9ec-4c82-9f90-99e86496a6b2}\appcompat.txt
&#x000d ;
These
files may be available
here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\Report14c94d97
31/10/2009 10:21 PM Application Error Faulting application WINWORD.EXE,
version 12.0.6211.1000, time stamp 0x46d4a7df, faulting module
wwlib.dll, version 12.0.6212.1000, time stamp 0x46e03d42, exception code
0xc0000005, fault offset 0x000f3915, process id 0xd04, application start
time 0x01ca5a76938bc600.
31/10/2009 10:32 PM Application Error Faulting application sidebar.exe,
version 6.0.6001.18000, time stamp 0x4791952a, faulting module
ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code
0xc0000005, fault offset 0x00047e8b, process id 0xe64, application start
time 0x01ca5a79e2d480e9.
31/10/2009 7:06 PM Application Error Faulting application sidebar.exe,
version 6.0.6001.18000, time stamp 0x4791952a, faulting module
sidebar.exe, version 6.0.6001.18000, time stamp 0x4791952a, exception
code 0xc0000005, fault offset 0x0004e5dc, process id 0x10a0, application
start time 0x01ca5a4dbbe31f50.
31/10/2009 7:06 PM Windows Error Reporting Fault bucket 635501580, type
1
Event Name: APPCRASH
Response:
None
Cab Id: 0

Problem
signature:
P1: sidebar.exe
P2:
6.0.6001.18000
P3: 4791952a
P4:
sidebar.exe
P5: 6.0.6001.18000
P6:
4791952a
P7: c0000005
P8:
0004e5dc
P9: 
P10:


Attached
files:
C:\Users\karel\AppData\Local \Temp\WER5B6B.tmp.version.txt
&#x00 0d;
These
files may be available
here:
C:\Users\karel\AppData\Local\ Microsoft\Windows\WER\ReportArchive\Report0ec574c5


--
karelke
------------------------------------------------------------------------
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  #2 (permalink)  
Old 2 Weeks Ago
LVTravel
 

Posts: n/a
Re: new acer with conflicts


"karelke" <karelke.411wra@DoNotSpam.com> wrote in message
news:karelke.411wra@DoNotSpam.com...
>
> Hi,
>
> I bought a new laptop ACER Aspire 5810TG
>
> every now an then the system seems to be occupied. I found these
> conflicts in the system information
>

SNIP

And what are we supposed to do about it. It is a new computer so Acer is
your source for best support as long as it remains in warranty.

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  #3 (permalink)  
Old 2 Weeks Ago
karelke
 

Posts: n/a
Re: new acer with conflicts

Nothing, the only thing is that Acer helpdesk can tell me whatever they
want. and I know that they are sending standard replys rather than
really looking at the problem. I don't know if what they are telling me
is true. It is in their interest to put the blame on the software, that
is where their warranty ends... So I would like to know if someone
vcould tell me if the errors are pointing in the direction of a problem
zith hard or with software, that is all...


--
karelke
------------------------------------------------------------------------
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  #4 (permalink)  
Old 2 Weeks Ago
DL
 

Posts: n/a
Re: new acer with conflicts
Either it means your new pc is faulty or you have possibly been using MS
Update for drivers or you updated drivers from another wrong scource

"karelke" <karelke.41253b@DoNotSpam.com> wrote in message
news:karelke.41253b@DoNotSpam.com...
>
> Nothing, the only thing is that Acer helpdesk can tell me whatever they
> want. and I know that they are sending standard replys rather than
> really looking at the problem. I don't know if what they are telling me
> is true. It is in their interest to put the blame on the software, that
> is where their warranty ends... So I would like to know if someone
> vcould tell me if the errors are pointing in the direction of a problem
> zith hard or with software, that is all...
>
>
> --
> karelke
> ------------------------------------------------------------------------
> karelke's Profile: http://forums.techarena.in/members/151134.htm
> View this thread:
> http://forums.techarena.in/vista-har...es/1266304.htm
>
> http://forums.techarena.in
>



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  #5 (permalink)  
Old 2 Weeks Ago
LVTravel
 

Posts: n/a
Re: new acer with conflicts


"karelke" <karelke.41253b@DoNotSpam.com> wrote in message
news:karelke.41253b@DoNotSpam.com...
>
> Nothing, the only thing is that Acer helpdesk can tell me whatever they
> want. and I know that they are sending standard replys rather than
> really looking at the problem. I don't know if what they are telling me
> is true. It is in their interest to put the blame on the software, that
> is where their warranty ends... So I would like to know if someone
> vcould tell me if the errors are pointing in the direction of a problem
> zith hard or with software, that is all...
>
>
> --
> karelke
> ------------------------------------------------------------------------
> karelke's Profile: http://forums.techarena.in/members/151134.htm
> View this thread:
> http://forums.techarena.in/vista-har...es/1266304.htm
>
> http://forums.techarena.in
>


Yes they can tell you what ever they want. See DL's response for some issue
resolution but still, with a "new" computer the company that made the
computer is responsible for the hardware and also the software that THEY put
on the computer.

If you installed anything else onto the computer you, or under the program's
issuer the program company, are then responsible for it's actions. If you
save your data files to a secure off-computer site or device and restore the
computer to it's factory shipped state do you still have issues (yes a
little drastic but if all else fails...).

Have you checked for any malware that may have been placed on the computer
(malwarebyte and spybot search and destroy are two to use to check) by
surfing the web, opening emails and the like?

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  #6 (permalink)  
Old 2 Weeks Ago
karelke
 

Posts: n/a
Re: new acer with conflicts

Thanks for the reply ! Yep that is the standard reply that acer has
already given me 3x. As I only have the pc 1 week, there was no
personal data on the laptop so I alreay put it back 2x + I did all
updates. Now they were fast with another standard reply, this time they
want me to send the laptop into a service centre, but no reply to the
question what these errors mean. But I'll go from there. Hopefully it
won't take weeks... btw I did not install any drivers, everything wa
done in the process of resetting the pc in factory conditions. Thanks
again


--
karelke
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