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cd/dvd cannot start error 10 device manager

microsoft.public.windows.vista hardware devices






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  #1 (permalink)  
Old 05-04-2007
bj 3233
 

Posts: n/a
cd/dvd cannot start error 10 device manager
have 2 new machines running vista. both machines lost their cd/dvd drives
after installing Norton 360 anti virus. Device manager error 10. Have tried
to delete drivers but driver keeps comming back even though device will not
start.
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  #2 (permalink)  
Old 05-04-2007
dean-dean
 

Posts: n/a
Re: cd/dvd cannot start error 10 device manager
I would uninstall Norton. Otherwise, try Method 1:

http://support.microsoft.com/kb/320553/


"bj 3233" <bj 3233@discussions.microsoft.com> wrote in message
news:C58EB1D8-9DDF-4188-80AA-6035CC676D91@microsoft.com...
> have 2 new machines running vista. both machines lost their cd/dvd drives
> after installing Norton 360 anti virus. Device manager error 10. Have
> tried
> to delete drivers but driver keeps comming back even though device will
> not
> start.


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  #3 (permalink)  
Old 05-08-2007
bj 3233
 

Posts: n/a
Re: cd/dvd cannot start error 10 device manager
This was cumbersome but worked

"dean-dean" wrote:

> I would uninstall Norton. Otherwise, try Method 1:
>
> http://support.microsoft.com/kb/320553/
>
>
> "bj 3233" <bj 3233@discussions.microsoft.com> wrote in message
> news:C58EB1D8-9DDF-4188-80AA-6035CC676D91@microsoft.com...
> > have 2 new machines running vista. both machines lost their cd/dvd drives
> > after installing Norton 360 anti virus. Device manager error 10. Have
> > tried
> > to delete drivers but driver keeps comming back even though device will
> > not
> > start.

>
>

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  #4 (permalink)  
Old 05-08-2007
bj 3233
 

Posts: n/a
Re: cd/dvd cannot start error 10 device manager


"dean-dean" wrote:

> I would uninstall Norton. Otherwise, try Method 1:
>
> http://support.microsoft.com/kb/320553/
>
>
> "bj 3233" <bj 3233@discussions.microsoft.com> wrote in message
> news:C58EB1D8-9DDF-4188-80AA-6035CC676D91@microsoft.com...
> > have 2 new machines running vista. both machines lost their cd/dvd drives
> > after installing Norton 360 anti virus. Device manager error 10. Have
> > tried
> > to delete drivers but driver keeps comming back even though device will
> > not
> > start.

>
>

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