Hi,
Sounds like the drive is mechanically defective. You may need to have it
replaced.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
"kimbat" <kimbat@discussions.microsoft.com> wrote in message
news:829FE112-EAAE-43A2-96F6-753BCCAFE67B@microsoft.com...
> when I put a CD or DVD in DVD-Rom drive , it automatic eject and the eye
> if
> DVD-Rom always move up and down . I can close this device until I turn off
> laptop . I'm using Dell 640m . Please help me . Thanks