Thanks for your tip. My installation of Vista is set to Service Pack 2, but
I have already found another solution, see the next link:
Here the steps that worked for me:
1. Connect the Bluetooth Peripheral device
2. Start the auto install. Leave the unrecognized device as-is
3.Goto Device Manager. You'll see an Unknow Device named Bluetooth
Peripheral Device. Double Click it to open its properties.
4. Click "Reinstall Driver" on the first tab.
5. Click "Browse My Computer for Driver Software" button.
6. Click "Let Me Pick from a List of Device Drivers on my computer".
7. Now the next page will show a list of drivers with Company Names in one
list and Drivers in another. In the Company List choose Microsoft
Corporation, not only Microsoft. Please confirm this twice that you dont
choose Micorosoft but Micorosoft Corporation.
8. Now in the drivers list there may be one or more drivers with the name
"Windows Mobile-Based Device Support" with different driver versions. I cant
tell you which will work for you, but start with the newest version. (For me
devices version 6.1 worked)
9. Click next. Ignore any warnings and keep pressing next and then Finish at
last. If all goes well, the last screen will show the message that device
driver is properly installed. If the last screen shows that device is not
configured properly or The device could not start then repeat the above steps
choosing a different driver version this time.
"Tae Song" wrote:
> "Tom" <Tom@discussions.microsoft.com> wrote in message
> > Since previous week I have a smartphone HTC Touc Pro 2, previous I had a
> > Nokia 6021 which connects via your bluetooth stack to my desktop. With
> > this
> > device I have no problems seen. Communication works perfect.
> > Now there are problems when I want to connect the smartphone device to my
> > PC
> > via Bluetooth. Installing the drivers gives me an error. I have Windows
> > Vista
> > x86 SP2 installed. I do the setup on the PC, connecting the device via the
> > Bluetooth wizard on Vista. The PC detects the smartphone, then I chose to
> > generate a pass key. This succeeds. After this the installation of drivers
> > are started on my PC. Only when he comes into the step 'Installing
> > Bluetooth
> > Peripheral Device', an error message is shown. He is missing some files.
> > Please insert disk. He doesn't recognize my mobile phone which runs on
> > Windows Mobile 6.1. (Also I have this issue to on my work laptop which is
> > an
> > HP 8710w)
> > HTC points to the bluetooth manufacturer, while they points back to HTC or
> > Microsoft.
> > Everyone experience with this issuee or kind of?
> > Thanks a lot.
> > Tom
> Service Pack 2 expanded support for Bluetooth and it recognizes more
> Bluetooth functions than previously.
> Try downloading Broadcom's Bluetooth software. The installer will check to
> see if you are using Broadcom's Bluetooth chip before it begins download.
> Also, delete the old pair information and establish a new pair after the
> software is installed.