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troubleshooting vista STOP ERROR or BLUE SCREEN

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  #1 (permalink)  
Old 02-24-2009
clara
 

Posts: n/a
troubleshooting vista STOP ERROR or BLUE SCREEN

My computer keeps shutting down unexpectedly and restards after that. The
problem is called stop error or blue screen. IN the Event viewer the problem
is referred to as a fault bucket 0xD1_yk60x86+26db0, type0. The system
computers details are the following:

OS Name Microsoft® Windows Vista™ Business
Version 6.0.6000 Build 6000
OS Manufacturer Microsoft Corporation
System Manufacturer Sony Corporation
System Model VGN-FZ19VN
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz, 1801 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD R0050J7, 18.04.2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Romania
Hardware Abstraction Layer Version = "6.0.6000.16386"
Time Zone GMT Standard Time
Total Physical Memory 2.037,81 MB
Available Physical Memory 1,16 GB
Total Virtual Memory 4,19 GB
Available Virtual Memory 3,16 GB
Page File Space 2,28 GB
Page File C:\pagefile.sys

Is there anyone who might have any ideea how can I troubleshoot this problem?

Thanks.


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  #2 (permalink)  
Old 02-25-2009
tanuj_chadha
 

Posts: n/a
Re: troubleshooting vista STOP ERROR or BLUE SCREEN

Please answer the following questions :-

1. Does the system restart when you run a specific application ?
2. Do you get any timer which states as the system would restart ?
3. Try to go in the system setup & leave the system over there for
sometime & see if it restarts or not ?
4. Is the system getting hot ?


--
tanuj_chadha

Tanuj

History repeats itself, first as tragedy, second as farce. - Karl
Marx :geek:
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  #3 (permalink)  
Old 02-25-2009
Pavel A.
 

Posts: n/a
Re: troubleshooting vista STOP ERROR or BLUE SCREEN
The culprit probably is the driver of your ethernet controller
(Marvel Yukon, the driver is yk60x86.sys).
Call your help desk, or the Sony store where this
computer was sold; they will advice how to proceed.
Also you can try to find a more updated driver on Sony or Marvel web sites.

--pa


"clara" <clara@discussions.microsoft.com> wrote in message
news:A25FADF7-5998-411B-8426-2C5416ADC9BE@microsoft.com...
>
> My computer keeps shutting down unexpectedly and restards after that. The
> problem is called stop error or blue screen. IN the Event viewer the
> problem
> is referred to as a fault bucket 0xD1_yk60x86+26db0, type0. The system
> computers details are the following:
>
> OS Name Microsoft® Windows Vista" Business
> Version 6.0.6000 Build 6000
> OS Manufacturer Microsoft Corporation
> System Manufacturer Sony Corporation
> System Model VGN-FZ19VN
> System Type X86-based PC
> Processor Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz, 1801 Mhz, 2
> Core(s), 2 Logical Processor(s)
> BIOS Version/Date Phoenix Technologies LTD R0050J7, 18.04.2007
> SMBIOS Version 2.4
> Windows Directory C:\Windows
> System Directory C:\Windows\system32
> Boot Device \Device\HarddiskVolume2
> Locale Romania
> Hardware Abstraction Layer Version = "6.0.6000.16386"
> Time Zone GMT Standard Time
> Total Physical Memory 2.037,81 MB
> Available Physical Memory 1,16 GB
> Total Virtual Memory 4,19 GB
> Available Virtual Memory 3,16 GB
> Page File Space 2,28 GB
> Page File C:\pagefile.sys
>
> Is there anyone who might have any ideea how can I troubleshoot this
> problem?
>
> Thanks.
>
>

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  #4 (permalink)  
Old 02-25-2009
Rick Rogers
 

Posts: n/a
Re: troubleshooting vista STOP ERROR or BLUE SCREEN
Yukon drivers:
http://www.marvell.com/drivers/searc...QPM!-314970214

And yes, it is most likely the ethernet driver.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Pavel A." <pavel_a@12fastmail34.fm> wrote in message
news:OfyIAHulJHA.3876@TK2MSFTNGP02.phx.gbl...
> The culprit probably is the driver of your ethernet controller
> (Marvel Yukon, the driver is yk60x86.sys).
> Call your help desk, or the Sony store where this
> computer was sold; they will advice how to proceed.
> Also you can try to find a more updated driver on Sony or Marvel web
> sites.
>
> --pa
>
>
> "clara" <clara@discussions.microsoft.com> wrote in message
> news:A25FADF7-5998-411B-8426-2C5416ADC9BE@microsoft.com...
>>
>> My computer keeps shutting down unexpectedly and restards after that. The
>> problem is called stop error or blue screen. IN the Event viewer the
>> problem
>> is referred to as a fault bucket 0xD1_yk60x86+26db0, type0. The system
>> computers details are the following:
>>
>> OS Name Microsoft® Windows Vista" Business
>> Version 6.0.6000 Build 6000
>> OS Manufacturer Microsoft Corporation
>> System Manufacturer Sony Corporation
>> System Model VGN-FZ19VN
>> System Type X86-based PC
>> Processor Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz, 1801 Mhz, 2
>> Core(s), 2 Logical Processor(s)
>> BIOS Version/Date Phoenix Technologies LTD R0050J7, 18.04.2007
>> SMBIOS Version 2.4
>> Windows Directory C:\Windows
>> System Directory C:\Windows\system32
>> Boot Device \Device\HarddiskVolume2
>> Locale Romania
>> Hardware Abstraction Layer Version = "6.0.6000.16386"
>> Time Zone GMT Standard Time
>> Total Physical Memory 2.037,81 MB
>> Available Physical Memory 1,16 GB
>> Total Virtual Memory 4,19 GB
>> Available Virtual Memory 3,16 GB
>> Page File Space 2,28 GB
>> Page File C:\pagefile.sys
>>
>> Is there anyone who might have any ideea how can I troubleshoot this
>> problem?
>>
>> Thanks.
>>
>>


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