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obtain , CD/ROM trbleshooter - where?

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  #1 (permalink)  
Old 02-17-2009
Boswell
 

Posts: n/a
obtain , CD/ROM trbleshooter - where?
It seems to be DEAD. 'sEND TO' does not copy.
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  #2 (permalink)  
Old 02-17-2009
Rick Rogers
 

Posts: n/a
Re: obtain , CD/ROM trbleshooter - where?
Hi,

Does it read ok? Just CD's or just DVD's or both?
Does it show in Device Manager?
Are you able to insert a bootable disk and start from it?
Does the drive activity light appear to work?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Boswell" <Boswell@discussions.microsoft.com> wrote in message
news:2DD4D2C1-D384-4AFD-9DE7-23BA42F5CC08@microsoft.com...
> It seems to be DEAD. 'sEND TO' does not copy.


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  #3 (permalink)  
Old 02-17-2009
Boswell
 

Posts: n/a
Re: obtain , CD/ROM trbleshooter - where?
On inserting a CD: READS fine. (do not own a DVD)

DevMgr = Specifically, what do I search for?

NO light!

"Rick Rogers" wrote:

> Hi,
>
> Does it read ok? Just CD's or just DVD's or both?
> Does it show in Device Manager?
> Are you able to insert a bootable disk and start from it?
> Does the drive activity light appear to work?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Boswell" <Boswell@discussions.microsoft.com> wrote in message
> news:2DD4D2C1-D384-4AFD-9DE7-23BA42F5CC08@microsoft.com...
> > It seems to be DEAD. 'sEND TO' does not copy.

>
>

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  #4 (permalink)  
Old 02-18-2009
Rick Rogers
 

Posts: n/a
Re: obtain , CD/ROM trbleshooter - where?
Hi,

Reads but doesn't burn? Probably a failed drive or software conflict. If its
failed, it's a candidate for replacement. Have you installed any third party
burning software?

In Device Manager, you'd want to confirm that there is no yellow bang in
front of it and that it is being recognized correctly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Boswell" <Boswell@discussions.microsoft.com> wrote in message
news:B4E15F30-E4FC-470B-B043-3FCB1D595ED5@microsoft.com...
> On inserting a CD: READS fine. (do not own a DVD)
>
> DevMgr = Specifically, what do I search for?
>
> NO light!
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Does it read ok? Just CD's or just DVD's or both?
>> Does it show in Device Manager?
>> Are you able to insert a bootable disk and start from it?
>> Does the drive activity light appear to work?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Boswell" <Boswell@discussions.microsoft.com> wrote in message
>> news:2DD4D2C1-D384-4AFD-9DE7-23BA42F5CC08@microsoft.com...
>> > It seems to be DEAD. 'sEND TO' does not copy.

>>
>>


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  #5 (permalink)  
Old 02-18-2009
Peter Foldes
 

Posts: n/a
Re: obtain , CD/ROM trbleshooter - where?
See if this applies by any chance
http://support.microsoft.com/default...;EN-US;Q316529


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Boswell" <Boswell@discussions.microsoft.com> wrote in message
news:B4E15F30-E4FC-470B-B043-3FCB1D595ED5@microsoft.com...
> On inserting a CD: READS fine. (do not own a DVD)
>
> DevMgr = Specifically, what do I search for?
>
> NO light!
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Does it read ok? Just CD's or just DVD's or both?
>> Does it show in Device Manager?
>> Are you able to insert a bootable disk and start from it?
>> Does the drive activity light appear to work?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Boswell" <Boswell@discussions.microsoft.com> wrote in message
>> news:2DD4D2C1-D384-4AFD-9DE7-23BA42F5CC08@microsoft.com...
>> > It seems to be DEAD. 'sEND TO' does not copy.

>>
>>


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