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-   -   Failure to print (http://www.vistaheads.com/forums/microsoft-public-windows-vista-hardware-devices/312202-failure-print.html)

Frank C 12-03-2008 20:24

Failure to print
 
Hi,
I can no longer send files to the printer.
They get stuck in the queue with a status of blank.
The printer is shared on a local network.
I re-installed the driver. That did not fix the problem.
Does anyone have a suggestion?
Thanks

--
Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260

Curious 12-03-2008 22:13

Re: Failure to print
 
Make sure that the network printer is set to the default printer since it
looks like the default printer may be going to the network printer via
another PC on your network which is not turned on.
"Frank C" <FrankC@discussions.microsoft.com> wrote in message
news:A09B2B37-9810-4AE4-AA32-E3404D30B0A5@microsoft.com...
> Hi,
> I can no longer send files to the printer.
> They get stuck in the queue with a status of blank.
> The printer is shared on a local network.
> I re-installed the driver. That did not fix the problem.
> Does anyone have a suggestion?
> Thanks
>
> --
> Frank C
> Dell Inspiron 530S
> Win Vista Ultimate 64 bit SP1
> Dell studio laptop
> Win Vista Ultimate 64 bit SP1
> HP Photosmart D7260



trouble 12-03-2008 23:06

Re: Failure to print
 
This can be a difficult problem to solve in both WinXP and Vista. Printers
disappear from the network for no obvious reason when nothing has changed on
the network otherwise.
Sometimes the only solution, and it may not work, is to start from scratch.
Unplug the printer from the network and uninstall the printing software.
Reboot and go through the printer driver reinstall and printer discovery
routine.
It is not impossible that the network hardware in the printer has gone bad.


Cari \(MS-MVP\) 12-05-2008 03:52

Re: Failure to print
 
But did you uninstall and reinstall correctly?
http://www.coribright.com/windows/Article_One.htm

If you missed out Step 4, all you did was reinstall the old and possibly
corrupted drivers.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Frank C" <FrankC@discussions.microsoft.com> wrote in message
news:A09B2B37-9810-4AE4-AA32-E3404D30B0A5@microsoft.com...
> Hi,
> I can no longer send files to the printer.
> They get stuck in the queue with a status of blank.
> The printer is shared on a local network.
> I re-installed the driver. That did not fix the problem.
> Does anyone have a suggestion?
> Thanks
>
> --
> Frank C
> Dell Inspiron 530S
> Win Vista Ultimate 64 bit SP1
> Dell studio laptop
> Win Vista Ultimate 64 bit SP1
> HP Photosmart D7260




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