Apple excels at design and
PR.
They create excellent sizzle but the steak itself is often not what the
sizzle would lead you to anticipate.
Apple computers are mid-level Intel boxes that look nice but sell at premium
prices for the hardware that is in them. The vast majority of Apple computer
users never tax their machines and could be running Win 3.x for what they do
on them.
Whether or not the Apple OS is more user friendly than Microsoft OSes is a
debate for those who want to count how many angels can sit on a pinhead.
The Ipod is a great gadget but still lacks simple features like FM tuning
and remains tethered to a computer for everything except passive listening.
In its basic functions the Ipod has not evolved at all.
Safari is one awful piece of software. The Itunes interface follows an
ancient one way hierarchical structure that is years behind the curve for
graphical interfaces and, as the original poster noted, was obviously not
even minimally tested before being pushed out on millions of users.
Oh well, Steve Jobs is God and John McCain is a genuine war-hero, so the
mantra goes.