"HID data has stopped working" - bluetooth mouse error

I have the same problem
anyone has a solution / fix for this please !!

"Marcus" wrote:

> Unfortunatley I tried that and it would not even install saying that my
> system did not need it.. for crying out loud....lol
>
> "Turksandcaicos" wrote:
>
> > My son has the same laptop and mouse. I wrote HP a note and they replied to
> > apply this patch.
> >
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > My son is at school so he hasn't tried it yet. However, after reading the
> > description I am not overly optimistic that it will correct the problem.

i have the exact same thing! of course, it still works after i close the
program, but it comes on even when i dont have the mouse! sometimes i even
get three windows of the error message at the same time. thannk god the mouse
still works, but it's reaaaally obnoxious.

"dreadpyrat" wrote:

>
> Hi all,
> I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
> I'm up to date all on all updates for Vista, including SP1.
> I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
> It works fine except that as soon as it connects, I get this meesage:
>
> "hid data has stopped working"
>
> Then it asks me to close the program. The mouse still works however, up
> until the next time I reboot. Then I have to repeat the installation all
> over again.
>
> I installed Intellipoint drivers as suggested on an HP laptop forum -
> no fix
> I searched Google and Microsoft's knowledge base...nothing.
>
> I'm at a loss, can anyone help?
>
>
> --
> dreadpyrat
>

i have the exact same thing! of course, it still works after i close the
program, but it comes on even when i dont have the mouse! sometimes i even
get three windows of the error message at the same time. thannk god the mouse
still works, but it's reaaaally obnoxious.

"dreadpyrat" wrote:

>
> Hi all,
> I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
> I'm up to date all on all updates for Vista, including SP1.
> I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
> It works fine except that as soon as it connects, I get this meesage:
>
> "hid data has stopped working"
>
> Then it asks me to close the program. The mouse still works however, up
> until the next time I reboot. Then I have to repeat the installation all
> over again.
>
> I installed Intellipoint drivers as suggested on an HP laptop forum -
> no fix
> I searched Google and Microsoft's knowledge base...nothing.
>
> I'm at a loss, can anyone help?
>
>
> --
> dreadpyrat
>

I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
this problem. I did some debugging today on directions of an HP tech guy. I
found out that the problem is caused by the Quick Launch Buttons program,
QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
the way what functionality I lost by disabling, but the annoying message is
gone though!

Here's what you should do:
Click on the Vista logo on the bottom left of your screen
In the search field, enter: msconfig
Press enter to start the program
Click continue if you get the popup of User Account Management
Choose the startup tab in the System Configuration Window
Browse to the "HP Quick Launch Buttons" and uncheck this item
Click the OK button and restart your system

The annoying message should be gone now!

Please post if this has solved your problem too!


"dreadpyrat" wrote:

>
> Hi all,
> I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
> I'm up to date all on all updates for Vista, including SP1.
> I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
> It works fine except that as soon as it connects, I get this meesage:
>
> "hid data has stopped working"
>
> Then it asks me to close the program. The mouse still works however, up
> until the next time I reboot. Then I have to repeat the installation all
> over again.
>
> I installed Intellipoint drivers as suggested on an HP laptop forum -
> no fix
> I searched Google and Microsoft's knowledge base...nothing.
>
> I'm at a loss, can anyone help?
>
>
> --
> dreadpyrat
>

It totally worked for me.... i have a hp dv5 1004-nr windows vista 64bit i
think home premium.. try it..

IT WAS VERY ANNOYING THAT POPUP

100000000000000 THX HERALD

"harald" wrote:

> I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
> this problem. I did some debugging today on directions of an HP tech guy. I
> found out that the problem is caused by the Quick Launch Buttons program,
> QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
> the way what functionality I lost by disabling, but the annoying message is
> gone though!
>
> Here's what you should do:
> Click on the Vista logo on the bottom left of your screen
> In the search field, enter: msconfig
> Press enter to start the program
> Click continue if you get the popup of User Account Management
> Choose the startup tab in the System Configuration Window
> Browse to the "HP Quick Launch Buttons" and uncheck this item
> Click the OK button and restart your system
>
> The annoying message should be gone now!
>
> Please post if this has solved your problem too!
>
>
> "dreadpyrat" wrote:
>
> >
> > Hi all,
> > I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
> > I'm up to date all on all updates for Vista, including SP1.
> > I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
> > It works fine except that as soon as it connects, I get this meesage:
> >
> > "hid data has stopped working"
> >
> > Then it asks me to close the program. The mouse still works however, up
> > until the next time I reboot. Then I have to repeat the installation all
> > over again.
> >
> > I installed Intellipoint drivers as suggested on an HP laptop forum -
> > no fix
> > I searched Google and Microsoft's knowledge base...nothing.
> >
> > I'm at a loss, can anyone help?
> >
> >
> > --
> > dreadpyrat
> >

THANKS harald!!!

I have HP dv7-1010, Vista Home Premium and Microsoft Bluetooth 5000. Your
solution with hp quick lanch buttons works! Jippiieee! Wonderful!
Big thanks again!

"harald" wrote:

> I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
> this problem. I did some debugging today on directions of an HP tech guy. I
> found out that the problem is caused by the Quick Launch Buttons program,
> QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
> the way what functionality I lost by disabling, but the annoying message is
> gone though!
>
> Here's what you should do:
> Click on the Vista logo on the bottom left of your screen
> In the search field, enter: msconfig
> Press enter to start the program
> Click continue if you get the popup of User Account Management
> Choose the startup tab in the System Configuration Window
> Browse to the "HP Quick Launch Buttons" and uncheck this item
> Click the OK button and restart your system
>
> The annoying message should be gone now!
>
> Please post if this has solved your problem too!
>
>
> "dreadpyrat" wrote:
>
> >
> > Hi all,
> > I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
> > I'm up to date all on all updates for Vista, including SP1.
> > I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
> > It works fine except that as soon as it connects, I get this meesage:
> >
> > "hid data has stopped working"
> >
> > Then it asks me to close the program. The mouse still works however, up
> > until the next time I reboot. Then I have to repeat the installation all
> > over again.
> >
> > I installed Intellipoint drivers as suggested on an HP laptop forum -
> > no fix
> > I searched Google and Microsoft's knowledge base...nothing.
> >
> > I'm at a loss, can anyone help?
> >
> >
> > --
> > dreadpyrat
> >

I read on another forum that disabling the HP Quick Start Buttons will
make this go away - but that's not a satisfactory solution IMHO.
In my case, it's a brand-new HP laptop, first time out of the box.
This is NOT reasonable. Also, I'm not using a bluetooth mouse, although
there are 2 bluetooth mice, connected with other computers, within
range.
Any ideas would be helpful.
Walt


--
wscrivens

Disabling quickstart did work. But I agree that is not an acceptable
solution.

Mark


--
weiserma

I have had the same problem with my microsoft bluetooth presenter 8000
mouse. I have an HP DV5t laptop. And I finally found a better solution
than disabling your quickstart. My brother-in-law has an HP as well with
bluetooth enabled. I told him that I was having this problem and he told
me that his bluetooth mouse worked just fine. He has a Targus mouse.
I've also noticed that everyone that has posted on here has been using a
microsoft mouse. So I went to office depot and bought a "Targus
Bluetooth Laser Notebook Mouse" item# 174354. And it works just fine. I
guess the only problem is the fact that you have to buy a new mouse.**


--
Smalls

I was having the same problem with my bluetooth microsoft wireless
notebook presenter mouse 8000. The problem is created by an application
in the HP quick launch Buttons. I removed the application from the
launch buttons.

go to:

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons

move the following files to a backup folder on your computer:

HidActn.dll
Hiddata
PushHid.dll

Then restart you computer and you should not have the errors and the
other things on your laptop should still be available.


--
Hyosaburo
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