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BSOD on installing certain driver

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  #1 (permalink)  
Old 08-10-2008
Orlicr
 

Posts: n/a
BSOD on installing certain driver

I just got a pair of USB surround sound headphones Using the C-Media
106-L chip. On the device manager it comes up as a usb audio device
with no drivers installed. when i try to install the drivers it bsod
every time with a system service exception. I've tried installing it
through the actual installer and through the update driver software in
device manager but its the same thing no matter what. The driver it is
trying to install is USB Multi channel audio. Any help would be greatly
appreciated.




--
Orlicr
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  #2 (permalink)  
Old 08-10-2008
Kerry Brown
 

Posts: n/a
Re: BSOD on installing certain driver
Have you contacted the tech support for the speaker manufacturer to see if
the speakers are compatible with Vista?

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/
http://vistahelpca.blogspot.com/


"Orlicr" <Orlicr.2e4a1e8@vistabanter.com> wrote in message
news:Orlicr.2e4a1e8@vistabanter.com...
>
> I just got a pair of USB surround sound headphones Using the C-Media
> 106-L chip. On the device manager it comes up as a usb audio device
> with no drivers installed. when i try to install the drivers it bsod
> every time with a system service exception. I've tried installing it
> through the actual installer and through the update driver software in
> device manager but its the same thing no matter what. The driver it is
> trying to install is USB Multi channel audio. Any help would be greatly
> appreciated.
>
>
>
>
> --
> Orlicr


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  #3 (permalink)  
Old 08-10-2008
Orlicr
 

Posts: n/a
Re: BSOD on installing certain driver

They defienently are, it says so on the box and they have different
drivers for xp and vista.




--
Orlicr
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  #4 (permalink)  
Old 08-11-2008
Kerry Brown
 

Posts: n/a
Re: BSOD on installing certain driver
I would contact their tech support then.

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/
http://vistahelpca.blogspot.com/




"Orlicr" <Orlicr.2e54aa8@vistabanter.com> wrote in message
news:Orlicr.2e54aa8@vistabanter.com...
>
> They defienently are, it says so on the box and they have different
> drivers for xp and vista.
>
>
>
>
> --
> Orlicr


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  #5 (permalink)  
Old 08-13-2008
Timothy Davis [MSFT]
 

Posts: n/a
Re: BSOD on installing certain driver
Hi Orlicr,

Could you please provide the hardwareIDs of the device? (devmgmt.msc -->
device properties --> details tab, all values under "hardwareIDs" and
"compatibleIDs").


"Orlicr" <Orlicr.2e4a1e8@vistabanter.com> wrote in message
news:Orlicr.2e4a1e8@vistabanter.com...
>
> I just got a pair of USB surround sound headphones Using the C-Media
> 106-L chip. On the device manager it comes up as a usb audio device
> with no drivers installed. when i try to install the drivers it bsod
> every time with a system service exception. I've tried installing it
> through the actual installer and through the update driver software in
> device manager but its the same thing no matter what. The driver it is
> trying to install is USB Multi channel audio. Any help would be greatly
> appreciated.
>
>
>
>
> --
> Orlicr


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