blue screen problem

Hi,
Having a problem when using the remove hardware safely, this works on
everything except the modem,when trying to remove the phone connection I get
the safe to remove and get a blue screen when doing so, anyone got any
suggestions as to what might be wrong.

regards

aga

aga151 wrote:
> Hi,
> Having a problem when using the remove hardware safely, this works on
> everything except the modem,when trying to remove the phone connection I get
> the safe to remove and get a blue screen when doing so, anyone got any
> suggestions as to what might be wrong.
>
> regards
>
> aga


First guess would be the driver and the first place to look would be the
device's manufacturer's website - or perhaps it has some firmware that
can be updated.

BSODs can be confusing because sometimes it will look like a hardware
fault but be nothing more than a driver, sometimes the opposite is the case.

Hi Charlie,
When you say the driver, would I be looking for the modem
driver update! yes it only seems to be when it's the phone line is removed.
Thanks

Regards

aga



"Charlie Tame" wrote:

> aga151 wrote:
> > Hi,
> > Having a problem when using the remove hardware safely, this works on
> > everything except the modem,when trying to remove the phone connection I get
> > the safe to remove and get a blue screen when doing so, anyone got any
> > suggestions as to what might be wrong.
> >
> > regards
> >
> > aga
>
>
> First guess would be the driver and the first place to look would be the
> device's manufacturer's website - or perhaps it has some firmware that
> can be updated.
>
> BSODs can be confusing because sometimes it will look like a hardware
> fault but be nothing more than a driver, sometimes the opposite is the case.
>