cant shut down / restart / close programmes

hi, i have a brand new laptop (7 dyas old) it is a asus, 2 gig ram, 1.9 amd
duel . . . came with latest vista.. i am having a problem which is becomming
more and more regular. i will be using a programme or as i start up a
programe the programme will not repond and need to be closed. However even
though the programme has disappeared it still remains running in windows task
manager. i cannot remove it from there by ending the task again. The two
worst have been adobe premier pro and firefox. The system does not freeze and
i can continue to run as normal however when i try to restart or shut down i
have no response. Occasionally the shut down screen will appear and then not
close. I have to manually hold down the power button to re-boot.

Does any one know what this could be? and why is it only on specific
programmes?

Thankyou all.

It is under Warranty; contact the seller immediately.
--
Mick Murphy - Qld - Australia


"seb_hendry" wrote:

> hi, i have a brand new laptop (7 dyas old) it is a asus, 2 gig ram, 1.9 amd
> duel . . . came with latest vista.. i am having a problem which is becomming
> more and more regular. i will be using a programme or as i start up a
> programe the programme will not repond and need to be closed. However even
> though the programme has disappeared it still remains running in windows task
> manager. i cannot remove it from there by ending the task again. The two
> worst have been adobe premier pro and firefox. The system does not freeze and
> i can continue to run as normal however when i try to restart or shut down i
> have no response. Occasionally the shut down screen will appear and then not
> close. I have to manually hold down the power button to re-boot.
>
> Does any one know what this could be? and why is it only on specific
> programmes?
>
> Thankyou all.