If formatting and reinstalling does not resolve the issue, then you have a
hardware problem. Either the drive, the controller cable, or the motherboard
socket is bad. Reseating may help.
It is not unusual to have two listings of controller cables in Device
Manager if more than one cable is in use on the system. There would be one
listing for each. It'd only be an issue if the controller driver wasn't
loading properly, and that'd be indicated by a !bang in front of the device.
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
"SpyCatcher" <email@example.com> wrote in message
>I have the same problem in Vista X32 the DVD-Rom disappears and or will not
> respond when a disc is in the drive; formatting and reinstalling the OS
> not solve the problem.
> Unfortunately the fix that Rick Rogers listed DOES NOT WORK or FIX the
> What I believe to be the problem is a conflict in the "storage controller
> drivers"; in the device manager I have 2 listed "ITE IT8212 ATA RAID
> Controller and Microsoft iSCSI Initiator".
> Anyone have any ideas how to fix or disable MS initiator driver please
> your experience.