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Bluetooth Problem

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Old 05-15-2008
mily
 

Posts: n/a
Bluetooth Problem
Hello there, I'm facing the problem of not being able to do bluetooth
transfers suddenly. Previously, the device has been working alright as i've
done some transfers before.

However, whenever i try to enable my bluetooth device now, there will be a
Driver Software Installation prompt which says that a new hardware -
Bluetooth Peripheral Device is found, and the driver software is needed to be
installed.

My bluetooth device is embedded within my laptop (it comes along with it),
and thus i chose the option of browsing my computer for the driver software,
and I specify C:\ (Include subfolders). However, that did not help. And I
can't do any bluetooth transfer now either.

This is the complete error description:

Description:
Windows detected a new device attached to your computer, but could not
find the driver software it needs to make the device usable. Each device
manufacturer typically includes driver software of a CD that comes with the
device, or as a download from its website. The hardware ID of your device is
BTHENUM\{8e771301-0000-1000-8000-00805f9b34fb}_VID&00010000_PID&c0b3.

Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware
Id: BTHENUM\{8e771301-0000-1000-8000-00805f9b34fb}_VID&00010000_PID&c0b3
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 18441


I've also checked under my Bluetooth Devices > Hardware, and it says that
my Broadcom Bluetooth 2.0 EDR USB Dongle and Microsoft Bluetooth Enumerator
are both working properly.

Currently, my laptop is running on windows vista home premium 32 bit. I hope
someone could help with this soon and let me know what went wrong. Many
thanks!
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