Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download

Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

Having problems with IPOD and other USB Devices? - Could be Norton? hardware devices

Speedup My PC
  #1 (permalink)  
Old 05-13-2008

Posts: n/a
Having problems with IPOD and other USB Devices? - Could be Norton?


Thought I would post the problems I encountered with usb devices
(especially ipod) and how I resolved this. If I can save anyone a
fraction of the hassle I've had it will be worth it.

Since upgrading to vista64 ultimate nearly a month ago I have run into
some major problems and essentially the experience has been thoroughly,
thoroughly miserable. Now finally starting to make some progress.
Anyway, onto the usb problem......

My method of installation was as follows:

- Clean install
- Install sound, graphics drivers
- Install SP1
- Setup users
- Copy over documents, photos, music etc...
- Install Symantec Norton Internet security 2007
- Install Itunes
- Finally fun stufff like games etc.....I think I have done clean installs of vista about 8 times recently to
try and fix various problems. I came into fatal problems copying data
from a previous harddrive and so was largely stuck at 5. During this
time I occasionally needed to print something so was amazed and
impressed that at this stage all I needed to do was turn the printer on
and all was well.

Once I finally got over the problem at 5 I went onto do the rest.
Everything installed fine but none of the IPODs (3 people use the
computer) could be recognised by Windows or Itunes. Upon connecting new
hardware was found but at all attempts no drivers were ever found. I
then did a web search and found that a lot of people have been having
this problem but no solution seems to have been found.

Que 1 hour phone call to apple.....this was of course useless and they
have charged me £25 for the support!!!!!!! Useless.......

For some reason I need to print something. OK I think, at least that
works. Wrong! Same driver problem as the IPOD. Even when I go to the
Canon website and download the correct drivers it just ignores them.
Following day my wife complains the Camera won't connect. I tried all of
these installs with the Norton firewall turned off. I suspect a general
usb problem now......

I did however do a complete system backup at point 3, and restored to
this point. IPOD, Printer Camera and every other usb device i can find
now seem to work fine!!! The problem must be Norton 2007. I have since
installed this over the top of the working system and it still seems to
be working fine, not had chance to do a proper test yet.

When I find time I will forward this to Symantec but the support system
is a maze!

Hope this helps,


Reply With Quote
Sponsored Links

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: iPod and other USB devices not working with Vista =?Utf-8?B?TWF0dA==?= hardware devices 14 04-02-2008 00:34
RE: iPod and other USB devices not working with Vista Gesswein hardware devices 0 11-22-2007 16:48
USB devices problems Sachin Jain 5 06-23-2007 00:41
Problems discovering devices on the LAN Oliver Moore sharing 1 06-08-2007 16:57
Re: iPod and other USB devices not working with Vista =?Utf-8?B?VUFO?= hardware devices 1 01-22-2007 05:03

All times are GMT +1. The time now is 17:40.

Driver Scanner - Free Scan Now is part of the Heads Network. See also , and

Design by Vjacheslav Trushkin for
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120