Re: No Disk in Drive Burner Not Found
> "sarat" <firstname.lastname@example.org> wrote in message
> >I have a Gateway notebook ML6703 a little over a year old. Vista 32 bit.
> > When I put a cd for software or a DVD into the drive nothing happens. I
> > can
> > hear it loading but then the pointer doesn't display the little disk that
> > it
> > should. Windows Media Center tells me there's no disk in the drive. When
> > I
> > try to burn photos from gallery to disk it tells me "You don't have a disk
> > drive capable of burning files to cd or dvd. Media player tells me I need
> > to
> > connect a burner. DVD Burner Not Found. Around April 13 or 14th I
> > downloaded a new HP Printer and the software downloaded fine. Now when I
> > put
> > something in the drive it doesn't think there is anything in there.
> > The drop down list for choosing a burner is blank....what happened?
> > I've spent the last 3 or 4 days trying to figure out what happened, and
> > reading discussion group.
> > I would also like to know if the recovery disk that came with it erases
> > everything or can I choose what items to re install.
> > Gateway has downloads for my notebook, but I don't know which ones I
> > should
> > use to maybe fix this problem.
> It sounds like the drive itself may have gone bad. Have you asked Gateway
> support to help you determine if the drive is OK?
> Try this as a first test. In Device Manager, uninstall the drive, then
> reboot. Is the drive rediscovered?
> This happened about 3 months ago, when my pc was still under warranty. They did remote access and tried a number of things and couldn't fix it. They sent me a box to ship it back to them in but before I could the problem somehow got fixed. I went on line this time and they said they couldn't help me because my tech support had expired. I rarely use the dvd drive so I didn't notice when the problem occurred this time. Now as to the Device Manager. I have a listing for disk drives and under it it lists Hp photosmart drive and WDC WD800BEVS 22LATO is that what you are talking about?
Also I found software in PROGRAMS called Power2go by Cyberlink, Do I need
that or maybe it is taking over the software that came with the computer? I
had that problem with the Audio Device....every once in a while there was an
X over the volume control and Windows told me "No Audio Output Device" I went
into Programs and found Sigma Tel Audio Driver. Then I went to their website
and re-downloaded it. This happened several times. Finally, just this
morning I searched problems for Audio and found someone else with this
problem. The suggestion to him was to uninstall Sigmatel and the original
sound program should reinstall itself....and it WORKED! I don't even know
where that Sigmatel came from. I wonder if the same problem could be
happening with my DVD drive. Sorry for this being so long, but I thought it
might be important.
Again, just exactly what do I uninstall to try to fix this problem?