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HP Scanjet 8300 Device Not Detected

microsoft.public.windows.vista hardware devices






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  #1 (permalink)  
Old 05-04-2008
themose69
 

Posts: n/a
HP Scanjet 8300 Device Not Detected

I'm running Vista Ultimate x64 and had my scanner working fine a month
ago. It has gradually stopped working to the point where it isn't even
detecting it. I've tried downloading drivers, updates, from Microsoft
and HP with no luck. Any advice? Thank you.


--
themose69
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  #2 (permalink)  
Old 05-04-2008
Colin Barnhorst
 

Posts: n/a
Re: HP Scanjet 8300 Device Not Detected
Does it work with another computer? It may not be Vista. It may be the
scanner.

"themose69" <guest@unknown-email.com> wrote in message
news:03f0babed7a9dd1048c2d6a662ebc58b@nntp-gateway.com...
>
> I'm running Vista Ultimate x64 and had my scanner working fine a month
> ago. It has gradually stopped working to the point where it isn't even
> detecting it. I've tried downloading drivers, updates, from Microsoft
> and HP with no luck. Any advice? Thank you.
>
>
> --
> themose69


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  #3 (permalink)  
Old 05-04-2008
themose69
 

Posts: n/a
Re: HP Scanjet 8300 Device Not Detected

It works on my other computer running the same version of Vista.


--
themose69
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  #4 (permalink)  
Old 05-05-2008
Cari \(MS-MVP\)
 

Posts: n/a
Re: HP Scanjet 8300 Device Not Detected
Does HP have a complete Uninstall utility on their website.... if so,
disconnect the device, uninstall, the driver package, reboot the PC, then
reinstall... and ensure you do not connect the device until the driver
package tells you to do so.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"themose69" <guest@unknown-email.com> wrote in message
news:03f0babed7a9dd1048c2d6a662ebc58b@nntp-gateway.com...
>
> I'm running Vista Ultimate x64 and had my scanner working fine a month
> ago. It has gradually stopped working to the point where it isn't even
> detecting it. I've tried downloading drivers, updates, from Microsoft
> and HP with no luck. Any advice? Thank you.
>
>
> --
> themose69


Reply With Quote
  #5 (permalink)  
Old 05-07-2008
themose69
 

Posts: n/a
Re: HP Scanjet 8300 Device Not Detected

That worked. It's still pretty inconsistant, I've had to uninstall
everything numerous times. I think it might be the HP solution center
trying to access the network and unable to do so.


--
themose69
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