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re-activation problem

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  #1 (permalink)  
Old 04-17-2008
Rutetuti
 

Posts: n/a
re-activation problem
Hi,

I have just upgraded the HD containing Vista Business. I carried out a disk
clone using Acronis True Image V11 and that seemed to work fine - just
needed to carry out "repair" using the Windows DVD on first boot of the new
disk.
However, my version is now showing that it is not activated and I know that
I will have to reactivate via telephone. However, when I hit the "activate
now" I am not given a phone option and when I attempt to activate online, I
get an error message 0x80070005 which seems to be an "access denied" error
code. I then Googled for an activation phone number for the UK, but it seems
to be 100% automatic with no option to speak to an assistant!

Any ideas how I can reactivate?

Cheers

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  #2 (permalink)  
Old 04-17-2008
William Anderson
 

Posts: n/a
RE: re-activation problem
Hey there Rutetuti,

Got this from the TechNet Online Concierge.

Please call (44) (870) 2411-963 or (0) (800) 018-8354 (toll free) to reach
Activation Center in the UK.

Let me know if that works for you.

Best Regards,

Will



"Rutetuti" wrote:

> Hi,
>
> I have just upgraded the HD containing Vista Business. I carried out a disk
> clone using Acronis True Image V11 and that seemed to work fine - just
> needed to carry out "repair" using the Windows DVD on first boot of the new
> disk.
> However, my version is now showing that it is not activated and I know that
> I will have to reactivate via telephone. However, when I hit the "activate
> now" I am not given a phone option and when I attempt to activate online, I
> get an error message 0x80070005 which seems to be an "access denied" error
> code. I then Googled for an activation phone number for the UK, but it seems
> to be 100% automatic with no option to speak to an assistant!
>
> Any ideas how I can reactivate?
>
> Cheers
>
>

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  #3 (permalink)  
Old 04-17-2008
Rutetuti
 

Posts: n/a
Re: re-activation problem
Hi William,

That was great, thanks. Only took about 5 min to get re-activated!

"William Anderson" <WilliamAnderson@discussions.microsoft.com> wrote in
message news:E7B74B83-C136-473C-A96A-402791CC9151@microsoft.com...
> Hey there Rutetuti,
>
> Got this from the TechNet Online Concierge.
>
> Please call (44) (870) 2411-963 or (0) (800) 018-8354 (toll free) to reach
> Activation Center in the UK.
>
> Let me know if that works for you.
>
> Best Regards,
>
> Will
>
>
>
> "Rutetuti" wrote:
>
>> Hi,
>>
>> I have just upgraded the HD containing Vista Business. I carried out a
>> disk
>> clone using Acronis True Image V11 and that seemed to work fine - just
>> needed to carry out "repair" using the Windows DVD on first boot of the
>> new
>> disk.
>> However, my version is now showing that it is not activated and I know
>> that
>> I will have to reactivate via telephone. However, when I hit the
>> "activate
>> now" I am not given a phone option and when I attempt to activate online,
>> I
>> get an error message 0x80070005 which seems to be an "access denied"
>> error
>> code. I then Googled for an activation phone number for the UK, but it
>> seems
>> to be 100% automatic with no option to speak to an assistant!
>>
>> Any ideas how I can reactivate?
>>
>> Cheers
>>
>>

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  #4 (permalink)  
Old 04-17-2008
William Anderson
 

Posts: n/a
Re: re-activation problem
Anytime Rutetuti

"Rutetuti" wrote:

> Hi William,
>
> That was great, thanks. Only took about 5 min to get re-activated!
>
> "William Anderson" <WilliamAnderson@discussions.microsoft.com> wrote in
> message news:E7B74B83-C136-473C-A96A-402791CC9151@microsoft.com...
> > Hey there Rutetuti,
> >
> > Got this from the TechNet Online Concierge.
> >
> > Please call (44) (870) 2411-963 or (0) (800) 018-8354 (toll free) to reach
> > Activation Center in the UK.
> >
> > Let me know if that works for you.
> >
> > Best Regards,
> >
> > Will
> >
> >
> >
> > "Rutetuti" wrote:
> >
> >> Hi,
> >>
> >> I have just upgraded the HD containing Vista Business. I carried out a
> >> disk
> >> clone using Acronis True Image V11 and that seemed to work fine - just
> >> needed to carry out "repair" using the Windows DVD on first boot of the
> >> new
> >> disk.
> >> However, my version is now showing that it is not activated and I know
> >> that
> >> I will have to reactivate via telephone. However, when I hit the
> >> "activate
> >> now" I am not given a phone option and when I attempt to activate online,
> >> I
> >> get an error message 0x80070005 which seems to be an "access denied"
> >> error
> >> code. I then Googled for an activation phone number for the UK, but it
> >> seems
> >> to be 100% automatic with no option to speak to an assistant!
> >>
> >> Any ideas how I can reactivate?
> >>
> >> Cheers
> >>
> >>

>

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