RE: DVD / CD / Optical Drive Visable in Explorer But Inaccessible
I too am having this same problem; however, Vista came loaded on my Dell.
Explorer and Device Manager see the drive, but it's not accesible; it just
spits the tray open and asks for a blank CD. Clicking on properties says the
device is operating properly. There is nothing in the queue to be burned.
Nowhere can I see the contents of the CD or listen to music. argh...
> Dear All,
> Thanks in advance for any support.
> Since installing Vista Ultimate last year (2007) I have been unable to use
> any optical drive with this desktop computer. The system was previously
> running XP and the DVD-ROM drive was used to install Vista successfully.
> Upon installation the DVD stopped working properly and while visible in
> Explorer -- remained inaccessible.
> Since that time the DVD-ROM has been visible within Explorer and the Device
> Manager. However, discs just spin up and continue spinning. Content remains
> inaccessible and not visible.
> Solutions posted within the Microsoft forums indicated deleting the upper /
> lower filters -- this has not made any difference. The motherboard is an
> ASUS P5W-DH-Deluxe; the board's bios is up to date (to ASUS' last update
> released in March 2008).
> To test the system with a "Vista Compatible" device, the system is now
> running a Sony DRU-190A; the latest firmware is installed from the Sony site.
> No change in behaviour with any of the DVD-ROM / CD-ROM drives I have tried.
> I am at a loss as to what could be causing all optical drives to be
> inaccessible (but to be correctly visible within Explorer, the Device
> Manager, and within the Bios).
> Any help and assistance would be extremely welcome. Thanks in advance.