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Mouse not recognized after reboot following the 04/08 patch

microsoft.public.windows.vista hardware devices






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  #1 (permalink)  
Old 04-09-2008
SkyKnites
 

Posts: n/a
Mouse not recognized after reboot following the 04/08 patch
I have a new system that has been working flawlessly til this patch. vista64
home premium, and the offending device is a microsoft usb wheelmouse optical.
Now when ever I reboot it says new hardware found and driver instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
manager shows no conflict and if i just clear out of the error boxes it works
fine. Just everytime I reboot it does same thing again. It in fact, it cannot
even recognize the device it is trying to install drivers for which is why i
think it fails the driver update on reboot. I found out the hard way by
telling vista to ignore the problem and it promptly disconnected the mouse
altogether. I tried restoring to a point before the patch but it did not fix
the problem. One of the patches warned that it cannot be removed , so my
guess is that is what is causing the problem. Since this was just yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this wait
and see tactic. Any ideas would be appreciated
Thank You
Reply With Quote
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  #2 (permalink)  
Old 04-09-2008
SkyKnites
 

Posts: n/a
RE: Mouse not recognized after reboot following the 04/08 patch
More info, I have found that the hardware it is trying to install is a Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try to
remove either the non existent hid device or the mouse it stops working. I
just need a way to disable the human interface device without disabling the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

> I have a new system that has been working flawlessly til this patch. vista64
> home premium, and the offending device is a microsoft usb wheelmouse optical.
> Now when ever I reboot it says new hardware found and driver instillation
> failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
> manager shows no conflict and if i just clear out of the error boxes it works
> fine. Just everytime I reboot it does same thing again. It in fact, it cannot
> even recognize the device it is trying to install drivers for which is why i
> think it fails the driver update on reboot. I found out the hard way by
> telling vista to ignore the problem and it promptly disconnected the mouse
> altogether. I tried restoring to a point before the patch but it did not fix
> the problem. One of the patches warned that it cannot be removed , so my
> guess is that is what is causing the problem. Since this was just yesterday I
> kinda hope they will fix this patch, but I know I cannot rely on this wait
> and see tactic. Any ideas would be appreciated
> Thank You

Reply With Quote
  #3 (permalink)  
Old 04-09-2008
Bob
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch

Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
> More info, I have found that the hardware it is trying to install is a
> Human
> Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And
> it
> cannot find drivers for this mystical device. My mouse is a microsoft
> wheelmouse optical (usb) and has the proper drivers installed. If I try to
> remove either the non existent hid device or the mouse it stops working. I
> just need a way to disable the human interface device without disabling
> the
> wheelmouse, or I need a proper driver for something called a microsoft
> 3-button mouse with intelliEye.
>
> "SkyKnites" wrote:
>
>> I have a new system that has been working flawlessly til this patch.
>> vista64
>> home premium, and the offending device is a microsoft usb wheelmouse
>> optical.
>> Now when ever I reboot it says new hardware found and driver instillation
>> failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
>> manager shows no conflict and if i just clear out of the error boxes it
>> works
>> fine. Just everytime I reboot it does same thing again. It in fact, it
>> cannot
>> even recognize the device it is trying to install drivers for which is
>> why i
>> think it fails the driver update on reboot. I found out the hard way by
>> telling vista to ignore the problem and it promptly disconnected the
>> mouse
>> altogether. I tried restoring to a point before the patch but it did not
>> fix
>> the problem. One of the patches warned that it cannot be removed , so my
>> guess is that is what is causing the problem. Since this was just
>> yesterday I
>> kinda hope they will fix this patch, but I know I cannot rely on this
>> wait
>> and see tactic. Any ideas would be appreciated
>> Thank You


Reply With Quote
  #4 (permalink)  
Old 04-10-2008
SkyKnites
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch
I tried that and same thing as before, however in the interest of science :P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
under human interface devices, and unplugged the mouse and let it reboot
without a mouse. And when i plugged in the mouse after reboot it installed
drivers but no mouse pointer, rebooted several times and no mouse at all. In
desperation I plugged in another identical mouse i had and rebooted, same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices, and it
was listed there, rebooted again and I had a mouse again. Same problem ....
but this time, using the different mouse, it now lists the correct mouse in
both places. no more microsoft 3-button with intellieye. Under "mice and
other pointing devices" it shows the correct mouse with the intelipoint
dirvers, no problems. Under "human interface devices" it shows the correct
mouse, no problems detected, but under drivers it shows no info, either
unavailable or not known, when i try to load intellitype drivers for the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or have I
or something some how started this human interface device deal? I might put
the other mouse back in to see if it reverts back to the 3-button mouse under
human interface devices, but that doesn't lead me to an answer. I am new to
vista, and 64 bit OS's. Only thing I can say is it all happened after the
patches yesterday, maybe coincedence. I read some other posts about mouse
problems, but I cannot find any reference to "hid" device hardware, as they
suggested.

""shrugs""

"Bob" wrote:

>
> Try this.
> Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
> plugged in and follow the prompts.
> -------
> *Report back, please*
>
>
> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
> news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
> > More info, I have found that the hardware it is trying to install is a
> > Human
> > Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And
> > it
> > cannot find drivers for this mystical device. My mouse is a microsoft
> > wheelmouse optical (usb) and has the proper drivers installed. If I try to
> > remove either the non existent hid device or the mouse it stops working. I
> > just need a way to disable the human interface device without disabling
> > the
> > wheelmouse, or I need a proper driver for something called a microsoft
> > 3-button mouse with intelliEye.
> >
> > "SkyKnites" wrote:
> >
> >> I have a new system that has been working flawlessly til this patch.
> >> vista64
> >> home premium, and the offending device is a microsoft usb wheelmouse
> >> optical.
> >> Now when ever I reboot it says new hardware found and driver instillation
> >> failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
> >> manager shows no conflict and if i just clear out of the error boxes it
> >> works
> >> fine. Just everytime I reboot it does same thing again. It in fact, it
> >> cannot
> >> even recognize the device it is trying to install drivers for which is
> >> why i
> >> think it fails the driver update on reboot. I found out the hard way by
> >> telling vista to ignore the problem and it promptly disconnected the
> >> mouse
> >> altogether. I tried restoring to a point before the patch but it did not
> >> fix
> >> the problem. One of the patches warned that it cannot be removed , so my
> >> guess is that is what is causing the problem. Since this was just
> >> yesterday I
> >> kinda hope they will fix this patch, but I know I cannot rely on this
> >> wait
> >> and see tactic. Any ideas would be appreciated
> >> Thank You

>
>

Reply With Quote
  #5 (permalink)  
Old 04-10-2008
Bob
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch

Rollback the patches one at a time, testing as you go, to see if one of them
is the culprit.
-------
*Report back, please*


"SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
news7922EA7-6F23-48C3-928D-9523C2C73B45@microsoft.com...
>I tried that and same thing as before, however in the interest of science
>:P
> I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
> under human interface devices, and unplugged the mouse and let it reboot
> without a mouse. And when i plugged in the mouse after reboot it installed
> drivers but no mouse pointer, rebooted several times and no mouse at all.
> In
> desperation I plugged in another identical mouse i had and rebooted, same
> thing, ARRRRGGGGH,
> Looked in cmos to make sure the bios was detecting the usb devices, and it
> was listed there, rebooted again and I had a mouse again. Same problem
> ....
> but this time, using the different mouse, it now lists the correct mouse
> in
> both places. no more microsoft 3-button with intellieye. Under "mice and
> other pointing devices" it shows the correct mouse with the intelipoint
> dirvers, no problems. Under "human interface devices" it shows the correct
> mouse, no problems detected, but under drivers it shows no info, either
> unavailable or not known, when i try to load intellitype drivers for the
> device it says no drivers for the device found in the location(or on
> internet) Is it normal for vista to list the mouse in both places, or have
> I
> or something some how started this human interface device deal? I might
> put
> the other mouse back in to see if it reverts back to the 3-button mouse
> under
> human interface devices, but that doesn't lead me to an answer. I am new
> to
> vista, and 64 bit OS's. Only thing I can say is it all happened after the
> patches yesterday, maybe coincedence. I read some other posts about mouse
> problems, but I cannot find any reference to "hid" device hardware, as
> they
> suggested.
>
> ""shrugs""
>
> "Bob" wrote:
>
>>
>> Try this.
>> Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
>> plugged in and follow the prompts.
>> -------
>> *Report back, please*
>>
>>
>> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
>> news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
>> > More info, I have found that the hardware it is trying to install is a
>> > Human
>> > Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
>> > And
>> > it
>> > cannot find drivers for this mystical device. My mouse is a microsoft
>> > wheelmouse optical (usb) and has the proper drivers installed. If I try
>> > to
>> > remove either the non existent hid device or the mouse it stops
>> > working. I
>> > just need a way to disable the human interface device without disabling
>> > the
>> > wheelmouse, or I need a proper driver for something called a microsoft
>> > 3-button mouse with intelliEye.
>> >
>> > "SkyKnites" wrote:
>> >
>> >> I have a new system that has been working flawlessly til this patch.
>> >> vista64
>> >> home premium, and the offending device is a microsoft usb wheelmouse
>> >> optical.
>> >> Now when ever I reboot it says new hardware found and driver
>> >> instillation
>> >> failed. I downloaded and installed intellipoint 6.1 for 64bit. and
>> >> device
>> >> manager shows no conflict and if i just clear out of the error boxes
>> >> it
>> >> works
>> >> fine. Just everytime I reboot it does same thing again. It in fact, it
>> >> cannot
>> >> even recognize the device it is trying to install drivers for which is
>> >> why i
>> >> think it fails the driver update on reboot. I found out the hard way
>> >> by
>> >> telling vista to ignore the problem and it promptly disconnected the
>> >> mouse
>> >> altogether. I tried restoring to a point before the patch but it did
>> >> not
>> >> fix
>> >> the problem. One of the patches warned that it cannot be removed , so
>> >> my
>> >> guess is that is what is causing the problem. Since this was just
>> >> yesterday I
>> >> kinda hope they will fix this patch, but I know I cannot rely on this
>> >> wait
>> >> and see tactic. Any ideas would be appreciated
>> >> Thank You

>>
>>


Reply With Quote
  #6 (permalink)  
Old 04-10-2008
SkyKnites
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch
I tried that before, and it didn't work. But to keep the process alive I am
off to try it again, btw I put the old mouse in and it still shows the
correct device in both places, so it seems it is some sort of system or OS
problem. I post what happens, thank you for your time and advice.

"Bob" wrote:

>
> Rollback the patches one at a time, testing as you go, to see if one of them
> is the culprit.
> -------
> *Report back, please*
>
>
> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
> news7922EA7-6F23-48C3-928D-9523C2C73B45@microsoft.com...
> >I tried that and same thing as before, however in the interest of science
> >:P
> > I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
> > under human interface devices, and unplugged the mouse and let it reboot
> > without a mouse. And when i plugged in the mouse after reboot it installed
> > drivers but no mouse pointer, rebooted several times and no mouse at all.
> > In
> > desperation I plugged in another identical mouse i had and rebooted, same
> > thing, ARRRRGGGGH,
> > Looked in cmos to make sure the bios was detecting the usb devices, and it
> > was listed there, rebooted again and I had a mouse again. Same problem
> > ....
> > but this time, using the different mouse, it now lists the correct mouse
> > in
> > both places. no more microsoft 3-button with intellieye. Under "mice and
> > other pointing devices" it shows the correct mouse with the intelipoint
> > dirvers, no problems. Under "human interface devices" it shows the correct
> > mouse, no problems detected, but under drivers it shows no info, either
> > unavailable or not known, when i try to load intellitype drivers for the
> > device it says no drivers for the device found in the location(or on
> > internet) Is it normal for vista to list the mouse in both places, or have
> > I
> > or something some how started this human interface device deal? I might
> > put
> > the other mouse back in to see if it reverts back to the 3-button mouse
> > under
> > human interface devices, but that doesn't lead me to an answer. I am new
> > to
> > vista, and 64 bit OS's. Only thing I can say is it all happened after the
> > patches yesterday, maybe coincedence. I read some other posts about mouse
> > problems, but I cannot find any reference to "hid" device hardware, as
> > they
> > suggested.
> >
> > ""shrugs""
> >
> > "Bob" wrote:
> >
> >>
> >> Try this.
> >> Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
> >> plugged in and follow the prompts.
> >> -------
> >> *Report back, please*
> >>
> >>
> >> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
> >> news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
> >> > More info, I have found that the hardware it is trying to install is a
> >> > Human
> >> > Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
> >> > And
> >> > it
> >> > cannot find drivers for this mystical device. My mouse is a microsoft
> >> > wheelmouse optical (usb) and has the proper drivers installed. If I try
> >> > to
> >> > remove either the non existent hid device or the mouse it stops
> >> > working. I
> >> > just need a way to disable the human interface device without disabling
> >> > the
> >> > wheelmouse, or I need a proper driver for something called a microsoft
> >> > 3-button mouse with intelliEye.
> >> >
> >> > "SkyKnites" wrote:
> >> >
> >> >> I have a new system that has been working flawlessly til this patch.
> >> >> vista64
> >> >> home premium, and the offending device is a microsoft usb wheelmouse
> >> >> optical.
> >> >> Now when ever I reboot it says new hardware found and driver
> >> >> instillation
> >> >> failed. I downloaded and installed intellipoint 6.1 for 64bit. and
> >> >> device
> >> >> manager shows no conflict and if i just clear out of the error boxes
> >> >> it
> >> >> works
> >> >> fine. Just everytime I reboot it does same thing again. It in fact, it
> >> >> cannot
> >> >> even recognize the device it is trying to install drivers for which is
> >> >> why i
> >> >> think it fails the driver update on reboot. I found out the hard way
> >> >> by
> >> >> telling vista to ignore the problem and it promptly disconnected the
> >> >> mouse
> >> >> altogether. I tried restoring to a point before the patch but it did
> >> >> not
> >> >> fix
> >> >> the problem. One of the patches warned that it cannot be removed , so
> >> >> my
> >> >> guess is that is what is causing the problem. Since this was just
> >> >> yesterday I
> >> >> kinda hope they will fix this patch, but I know I cannot rely on this
> >> >> wait
> >> >> and see tactic. Any ideas would be appreciated
> >> >> Thank You
> >>
> >>

>
>

Reply With Quote
  #7 (permalink)  
Old 04-10-2008
SkyKnites
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch
Ya, rolling back updates didn't work. I guess what I need is a driver for the
wheelmouse that Human interface devices will accept. I am not sure why this
became a problem after all this time tho :/ perhaps my disc cleaner or
registry program removed something wrong.

"SkyKnites" wrote:

> I tried that before, and it didn't work. But to keep the process alive I am
> off to try it again, btw I put the old mouse in and it still shows the
> correct device in both places, so it seems it is some sort of system or OS
> problem. I post what happens, thank you for your time and advice.
>
> "Bob" wrote:
>
> >
> > Rollback the patches one at a time, testing as you go, to see if one of them
> > is the culprit.
> > -------
> > *Report back, please*
> >
> >
> > "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
> > news7922EA7-6F23-48C3-928D-9523C2C73B45@microsoft.com...
> > >I tried that and same thing as before, however in the interest of science
> > >:P
> > > I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
> > > under human interface devices, and unplugged the mouse and let it reboot
> > > without a mouse. And when i plugged in the mouse after reboot it installed
> > > drivers but no mouse pointer, rebooted several times and no mouse at all.
> > > In
> > > desperation I plugged in another identical mouse i had and rebooted, same
> > > thing, ARRRRGGGGH,
> > > Looked in cmos to make sure the bios was detecting the usb devices, and it
> > > was listed there, rebooted again and I had a mouse again. Same problem
> > > ....
> > > but this time, using the different mouse, it now lists the correct mouse
> > > in
> > > both places. no more microsoft 3-button with intellieye. Under "mice and
> > > other pointing devices" it shows the correct mouse with the intelipoint
> > > dirvers, no problems. Under "human interface devices" it shows the correct
> > > mouse, no problems detected, but under drivers it shows no info, either
> > > unavailable or not known, when i try to load intellitype drivers for the
> > > device it says no drivers for the device found in the location(or on
> > > internet) Is it normal for vista to list the mouse in both places, or have
> > > I
> > > or something some how started this human interface device deal? I might
> > > put
> > > the other mouse back in to see if it reverts back to the 3-button mouse
> > > under
> > > human interface devices, but that doesn't lead me to an answer. I am new
> > > to
> > > vista, and 64 bit OS's. Only thing I can say is it all happened after the
> > > patches yesterday, maybe coincedence. I read some other posts about mouse
> > > problems, but I cannot find any reference to "hid" device hardware, as
> > > they
> > > suggested.
> > >
> > > ""shrugs""
> > >
> > > "Bob" wrote:
> > >
> > >>
> > >> Try this.
> > >> Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
> > >> plugged in and follow the prompts.
> > >> -------
> > >> *Report back, please*
> > >>
> > >>
> > >> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
> > >> news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
> > >> > More info, I have found that the hardware it is trying to install is a
> > >> > Human
> > >> > Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
> > >> > And
> > >> > it
> > >> > cannot find drivers for this mystical device. My mouse is a microsoft
> > >> > wheelmouse optical (usb) and has the proper drivers installed. If I try
> > >> > to
> > >> > remove either the non existent hid device or the mouse it stops
> > >> > working. I
> > >> > just need a way to disable the human interface device without disabling
> > >> > the
> > >> > wheelmouse, or I need a proper driver for something called a microsoft
> > >> > 3-button mouse with intelliEye.
> > >> >
> > >> > "SkyKnites" wrote:
> > >> >
> > >> >> I have a new system that has been working flawlessly til this patch.
> > >> >> vista64
> > >> >> home premium, and the offending device is a microsoft usb wheelmouse
> > >> >> optical.
> > >> >> Now when ever I reboot it says new hardware found and driver
> > >> >> instillation
> > >> >> failed. I downloaded and installed intellipoint 6.1 for 64bit. and
> > >> >> device
> > >> >> manager shows no conflict and if i just clear out of the error boxes
> > >> >> it
> > >> >> works
> > >> >> fine. Just everytime I reboot it does same thing again. It in fact, it
> > >> >> cannot
> > >> >> even recognize the device it is trying to install drivers for which is
> > >> >> why i
> > >> >> think it fails the driver update on reboot. I found out the hard way
> > >> >> by
> > >> >> telling vista to ignore the problem and it promptly disconnected the
> > >> >> mouse
> > >> >> altogether. I tried restoring to a point before the patch but it did
> > >> >> not
> > >> >> fix
> > >> >> the problem. One of the patches warned that it cannot be removed , so
> > >> >> my
> > >> >> guess is that is what is causing the problem. Since this was just
> > >> >> yesterday I
> > >> >> kinda hope they will fix this patch, but I know I cannot rely on this
> > >> >> wait
> > >> >> and see tactic. Any ideas would be appreciated
> > >> >> Thank You
> > >>
> > >>

> >
> >

Reply With Quote
  #8 (permalink)  
Old 04-10-2008
Bob
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch
Registry cleaner?

Restore your registry from your registry backup. You did backup your
registry before you ran the cleaner, right?

DO NOT use registry cleaners! See this:
http://aumha.net/viewtopic.php?t=28099

-------
*Report back, please*


"SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
news:B20C4E60-204C-41BD-8D38-30343AE974D9@microsoft.com...
> Ya, rolling back updates didn't work. I guess what I need is a driver for
> the
> wheelmouse that Human interface devices will accept. I am not sure why
> this
> became a problem after all this time tho :/ perhaps my disc cleaner or
> registry program removed something wrong.
>
> "SkyKnites" wrote:
>
>> I tried that before, and it didn't work. But to keep the process alive I
>> am
>> off to try it again, btw I put the old mouse in and it still shows the
>> correct device in both places, so it seems it is some sort of system or
>> OS
>> problem. I post what happens, thank you for your time and advice.
>>
>> "Bob" wrote:
>>
>> >
>> > Rollback the patches one at a time, testing as you go, to see if one of
>> > them
>> > is the culprit.
>> > -------
>> > *Report back, please*
>> >
>> >
>> > "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
>> > news7922EA7-6F23-48C3-928D-9523C2C73B45@microsoft.com...
>> > >I tried that and same thing as before, however in the interest of
>> > >science
>> > >:P
>> > > I uninstalled the mouse, AND the microsoft 3-button mouse with
>> > > intelliEye
>> > > under human interface devices, and unplugged the mouse and let it
>> > > reboot
>> > > without a mouse. And when i plugged in the mouse after reboot it
>> > > installed
>> > > drivers but no mouse pointer, rebooted several times and no mouse at
>> > > all.
>> > > In
>> > > desperation I plugged in another identical mouse i had and rebooted,
>> > > same
>> > > thing, ARRRRGGGGH,
>> > > Looked in cmos to make sure the bios was detecting the usb devices,
>> > > and it
>> > > was listed there, rebooted again and I had a mouse again. Same
>> > > problem
>> > > ....
>> > > but this time, using the different mouse, it now lists the correct
>> > > mouse
>> > > in
>> > > both places. no more microsoft 3-button with intellieye. Under "mice
>> > > and
>> > > other pointing devices" it shows the correct mouse with the
>> > > intelipoint
>> > > dirvers, no problems. Under "human interface devices" it shows the
>> > > correct
>> > > mouse, no problems detected, but under drivers it shows no info,
>> > > either
>> > > unavailable or not known, when i try to load intellitype drivers for
>> > > the
>> > > device it says no drivers for the device found in the location(or on
>> > > internet) Is it normal for vista to list the mouse in both places, or
>> > > have
>> > > I
>> > > or something some how started this human interface device deal? I
>> > > might
>> > > put
>> > > the other mouse back in to see if it reverts back to the 3-button
>> > > mouse
>> > > under
>> > > human interface devices, but that doesn't lead me to an answer. I am
>> > > new
>> > > to
>> > > vista, and 64 bit OS's. Only thing I can say is it all happened after
>> > > the
>> > > patches yesterday, maybe coincedence. I read some other posts about
>> > > mouse
>> > > problems, but I cannot find any reference to "hid" device hardware,
>> > > as
>> > > they
>> > > suggested.
>> > >
>> > > ""shrugs""
>> > >
>> > > "Bob" wrote:
>> > >
>> > >>
>> > >> Try this.
>> > >> Uninstall all mice you see in Device Manager. Reboot with your
>> > >> wheelmouse
>> > >> plugged in and follow the prompts.
>> > >> -------
>> > >> *Report back, please*
>> > >>
>> > >>
>> > >> "SkyKnites" <SkyKnites@discussions.microsoft.com> wrote in message
>> > >> news:4D5FD708-89D8-4FDD-A91E-0AAE8D3F3A00@microsoft.com...
>> > >> > More info, I have found that the hardware it is trying to install
>> > >> > is a
>> > >> > Human
>> > >> > Interface Device called: Microsoft 3-button mouse with
>> > >> > intelliEye(TM).
>> > >> > And
>> > >> > it
>> > >> > cannot find drivers for this mystical device. My mouse is a
>> > >> > microsoft
>> > >> > wheelmouse optical (usb) and has the proper drivers installed. If
>> > >> > I try
>> > >> > to
>> > >> > remove either the non existent hid device or the mouse it stops
>> > >> > working. I
>> > >> > just need a way to disable the human interface device without
>> > >> > disabling
>> > >> > the
>> > >> > wheelmouse, or I need a proper driver for something called a
>> > >> > microsoft
>> > >> > 3-button mouse with intelliEye.
>> > >> >
>> > >> > "SkyKnites" wrote:
>> > >> >
>> > >> >> I have a new system that has been working flawlessly til this
>> > >> >> patch.
>> > >> >> vista64
>> > >> >> home premium, and the offending device is a microsoft usb
>> > >> >> wheelmouse
>> > >> >> optical.
>> > >> >> Now when ever I reboot it says new hardware found and driver
>> > >> >> instillation
>> > >> >> failed. I downloaded and installed intellipoint 6.1 for 64bit.
>> > >> >> and
>> > >> >> device
>> > >> >> manager shows no conflict and if i just clear out of the error
>> > >> >> boxes
>> > >> >> it
>> > >> >> works
>> > >> >> fine. Just everytime I reboot it does same thing again. It in
>> > >> >> fact, it
>> > >> >> cannot
>> > >> >> even recognize the device it is trying to install drivers for
>> > >> >> which is
>> > >> >> why i
>> > >> >> think it fails the driver update on reboot. I found out the hard
>> > >> >> way
>> > >> >> by
>> > >> >> telling vista to ignore the problem and it promptly disconnected
>> > >> >> the
>> > >> >> mouse
>> > >> >> altogether. I tried restoring to a point before the patch but it
>> > >> >> did
>> > >> >> not
>> > >> >> fix
>> > >> >> the problem. One of the patches warned that it cannot be removed
>> > >> >> , so
>> > >> >> my
>> > >> >> guess is that is what is causing the problem. Since this was just
>> > >> >> yesterday I
>> > >> >> kinda hope they will fix this patch, but I know I cannot rely on
>> > >> >> this
>> > >> >> wait
>> > >> >> and see tactic. Any ideas would be appreciated
>> > >> >> Thank You
>> > >>
>> > >>
>> >
>> >


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  #9 (permalink)  
Old 04-10-2008
 

Join Date: Apr 2008
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I've encountered exactly the same problem on Vista Home Premium...all was working fine until Windows Update kicked in - now when I boot up my mouse isn't recognised.

My standard mouse is wireless but I've also tried connecting a USB and PS/2 device....although recognised as new hardware no driver can be located.

Using Windows mouseless is a real pain...

Suggestions appreciated
Reply With Quote
  #10 (permalink)  
Old 04-10-2008
Bob
 

Posts: n/a
Re: Mouse not recognized after reboot following the 04/08 patch
Uninstall the recent updates. Restart. If this solves your problem,
reinstall one at a time, testing as you go, until you find the culprit.
For future reference, do not automatically install updates. Choose “Download
updates for me, but let me choose when to install them”

Until you get your mouse working these links will help.

Windows Vista Keyboard shortcuts
http://windowshelp.microsoft.com/win...dc5661033.mspx

Internet Explorer keyboard shortcuts
http://windowshelp.microsoft.com/Win...a4c0c1033.mspx


"emcclem" <emcclem.37npch@no-mx.forums.vistaheads.com> wrote in message
news:emcclem.37npch@no-mx.forums.vistaheads.com...
>
> I've encountered exactly the same problem on Vista Home Premium...all
> was working fine until Windows Update kicked in - now when I boot up my
> mouse isn't recognised.
>
> My standard mouse is wireless but I've also tried connecting a USB and
> PS/2 device....although recognised as new hardware no driver can be
> located.
>
> Using Windows mouseless is a real pain...
>
> Suggestions appreciated
>
>
> --
> emcclem
> Posted via http://www.vistaheads.com
>


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