Re: my cdrom drive is gone?!?!?!?
On Sun, 6 Apr 2008 02:01:01 -0700, Pete n Loni
>My husband and I have the same exact computer with all the same exact
>programs and except he has the service pack 1 and I do not, but we were both
>listening to cd's 2 days ago and now neither of our computers seem to have
>our cdrom drives.
>I tried to re map the drives and I got the path from the "driver details"
>and our computers say the path does not exist
>When I go to the control panel, then device manager, then to DVD/CD-ROM
>drives , then TSSTcorp CD/DVDW TS-H652D I get this message
>"Windows cannot load the device driver for this hardware. The driver may be
>corrupted or missing. (Code 39)
>Click 'Check for solutions' to send data about this device to Microsoft and
>to see if there is a solution available."
>So we got on line tonight and wet to a few "help me" type web sites and it
>seems quite a few people are having the same problem...............
Did you both recently install iTunes/Quicktime for Windows?
Disappearing media devices after installing it is a KNOWN problem
If you uninstall iTunes, then restart, the devices should be back in
There is a method for a work-around, but you will be unable to use
iTunes CD/DVD burning after doing it.
The method is to
1) Open a Command Prompt
2) Enter "regedit" (without the quote marks) then strike the <Enter>
3) Navigate to
and delete the UpperFilters subkey, then restart the machine.
You should then have access to your CD/DVD drives in Vista once again.
But as I said, if this was caused by installing Apple's iTunes
software for Windows, you will lose access to CD/DVD burning in iTunes
(but not the ability to access your iTunes Media library.)
Donald L McDaniel
Please reply to the correct thread and article.