Problems downloading film from Sony Video Camera on Vista Premium

Hi All,
Hope someone out there can help me please.
I own a Sony Video Camera.
Type DCR-TRV265E Easy HandyCam Digital 8.
It has USB Streaming and digital in and out.
It also has ilink facilities.

On purchasing a Dell Dimension Computer last week I have found that I have a
problem connecting it to download my films.
This computer now runs Vista Premium.
The ‘Picture Package’ Ver 1 software seems to load and I can see my film
when I am running the ‘adjust and confirm USB stream’; but when it comes to
downloading the film the whole thing shuts down. It says something about
destination file lost.
I have found that when I try to run it through the Microsoft moviemaker it
can not detect the camera, (a problem I never had with my previous computer
running Microsoft XP). I should say that I’m using a USB cable.
The weird thing is that the hardware devices folder in the control panel
does detect the camera and says it is working properly.
I have spoke to Dell support but too little avail. They say I should try the
iLink cable, but I never needed it before with my previous and much older
computer.
Can you help?
Is there a download or patch for this problem?
Is there another way round it?
I should add that although my camera can use a firewire or iLink cable this
new computer doesn’t have a port, although maybe I could get on fitted at a
later date.
Look forward to hearing from you.
Kind regards,
Ian Caira.

I am having the same issue. My new Dell also does not have a Firewire port.
There does not appear to be a Vista driver for any of the Sony Handycams.

"Janomac101" wrote:

> Hi All,
> Hope someone out there can help me please.
> I own a Sony Video Camera.
> Type DCR-TRV265E Easy HandyCam Digital 8.
> It has USB Streaming and digital in and out.
> It also has ilink facilities.
>
> On purchasing a Dell Dimension Computer last week I have found that I have a
> problem connecting it to download my films.
> This computer now runs Vista Premium.
> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
> when I am running the ‘adjust and confirm USB stream’; but when it comes to
> downloading the film the whole thing shuts down. It says something about
> destination file lost.
> I have found that when I try to run it through the Microsoft moviemaker it
> can not detect the camera, (a problem I never had with my previous computer
> running Microsoft XP). I should say that I’m using a USB cable.
> The weird thing is that the hardware devices folder in the control panel
> does detect the camera and says it is working properly.
> I have spoke to Dell support but too little avail. They say I should try the
> iLink cable, but I never needed it before with my previous and much older
> computer.
> Can you help?
> Is there a download or patch for this problem?
> Is there another way round it?
> I should add that although my camera can use a firewire or iLink cable this
> new computer doesn’t have a port, although maybe I could get on fitted at a
> later date.
> Look forward to hearing from you.
> Kind regards,
> Ian Caira.
>

Add a firewire port by using a PCI firewire card. The cheapest I can find
is a mere $7.99 at NewEgg:
http://www.newegg.com/Product/Produc...82E16815265002

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"medicmandan" <medicmandan@discussions.microsoft.com> wrote in message
news:64E54652-E0D4-4643-A353-18FEF98D044E@microsoft.com...
>I am having the same issue. My new Dell also does not have a Firewire
>port.
> There does not appear to be a Vista driver for any of the Sony Handycams.
>
> "Janomac101" wrote:
>
>> Hi All,
>> Hope someone out there can help me please.
>> I own a Sony Video Camera.
>> Type DCR-TRV265E Easy HandyCam Digital 8.
>> It has USB Streaming and digital in and out.
>> It also has ilink facilities.
>>
>> On purchasing a Dell Dimension Computer last week I have found that I
>> have a
>> problem connecting it to download my films.
>> This computer now runs Vista Premium.
>> The ‘Picture Package’ Ver 1 software seems to load and I can see my film
>> when I am running the ‘adjust and confirm USB stream’; but when it comes
>> to
>> downloading the film the whole thing shuts down. It says something about
>> destination file lost.
>> I have found that when I try to run it through the Microsoft moviemaker
>> it
>> can not detect the camera, (a problem I never had with my previous
>> computer
>> running Microsoft XP). I should say that I’m using a USB cable.
>> The weird thing is that the hardware devices folder in the control panel
>> does detect the camera and says it is working properly.
>> I have spoke to Dell support but too little avail. They say I should try
>> the
>> iLink cable, but I never needed it before with my previous and much older
>> computer.
>> Can you help?
>> Is there a download or patch for this problem?
>> Is there another way round it?
>> I should add that although my camera can use a firewire or iLink cable
>> this
>> new computer doesn’t have a port, although maybe I could get on fitted at
>> a
>> later date.
>> Look forward to hearing from you.
>> Kind regards,
>> Ian Caira.
>>