Re: CD/DVD Drives don't recognize discs
I have a similar problem. The DVD drives are disappearing from the explorer
while they are shown in the Device Manager but with an exclamation point.
The drivers are also up to date, according to windows.
The problem is not physical as it comes and go. Sometime after rebooting
the drives would reappear After reading several comments on this post, it
seems to be a recurrent problem with Windows Vista.
This time, after rebooting three times, the drives are still not
I am hoping that Microsoft will take a good look at this recurring problem
as it seems to be affecting several of their clients.
"Insight Driver" <InsightDriver@discussions.microsoft.com> wrote in message
> It is possible that the IDE cable connection on the motherboard needs to
> reseated. I would try that first. Logically if both drives do not work
> and they are connected to the same cable then it is more likely a cable
> connection at the motherboard end than at the drive end. We all need to
> on our social skills at times.
> "netfairy23" wrote:
>> Here's the deal...
>> I got a new Gateway FX530XM with Vista Home Premium (32bit). It has two
>> double-layer multi-format DVD writers (DVD+/R+RW/CD-R/RW). It's not
>> recognizing the discs that I put in (Audio, Software or DVD's). I put a
>> in, it spins. When I go to my computer, it shows all the drives, but it
>> doesn't show that a disc is in either drive. If I try to access what it
>> the disc, the computer freezes.
>> After talking to 5 different people at Gateway (3 of which hung up on
>> one decided that both drives are bad. That seems really odd that both
>> would be bad on a brand new computer (the tower was delivered
>> Gateway is going to replace both drives. But I really don't think that's
>> Any ideas, suggestions??? TIA!