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Bad Hard Drive? hardware devices

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  #1 (permalink)  
Old 01-21-2008

Posts: n/a
Bad Hard Drive?
I've had 2 BSOD's with the "24" error code ran SFC and it found corrupt
files unable to repair. I can also hear a ticking sound coming from the
front of my PC.


Log Name: System

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 1/15/2008 8:12:47 AM

Event ID: 1001

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: Mark-PC


The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024
(0x001904aa, 0xada46924, 0xada46620, 0x824b2739). A dump was saved in:

Event Xml:

<Event xmlns="">


<Provider Name="Microsoft-Windows-WER-SystemErrorReporting"
Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />

<EventID Qualifiers="16384">1001</EventID>






<TimeCreated SystemTime="2008-01-15T13:12:47.000Z" />


<Correlation />

<Execution ProcessID="0" ThreadID="0" />



<Security />



<Data Name="param1">0x00000024 (0x001904aa, 0xada46924, 0xada46620,

<Data Name="param2">C:\Windows\MEMORY.DMP</Data>



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  #2 (permalink)  
Old 01-21-2008

Posts: n/a
Re: Bad Hard Drive?
Mark wrote:
> I've had 2 BSOD's with the "24" error code ran SFC and it found corrupt
> files unable to repair. I can also hear a ticking sound coming from the
> front of my PC.

The ticking could be a failing hard drive but it could also be a bad fan
causing the machine to overheat. That's a much easier fix than a failing
hard drive!

1) Open the computer and run it open after cleaning out all dust
bunnies. Observe all fans (overheating will cause system freezing and/or
crashing). This includes the fan on your video card if you have one.
Obviously you can't do this with a laptop, but you can hear if the fan
is running and feel if the laptop is getting too hot. For a desktop,
without touching anything hold your hand close to the inside of the case
and feel how hot things are getting.

2) Test the hard drive with a diagnostic utility downloaded from the
drive mftr.'s website. You will create a bootable CD with the file you
download. You will need third-party burning software to do this such as
Roxio, Nero, or the free CDBurnerXP Pro.

Boot with the CD you made and do a thorough test of the drive. If it
fails any physical tests, replace it.

Standard disclaimer: I can't see and test your computer myself, so these
are just suggestions based on many years of being a professional
computer tech; suggestions based on what you've written. You should not
take my suggestions as a definitive diagnosis. Testing hardware failures
often involves swapping out suspected parts with known-good parts. If
you can't do the testing yourself and/or are uncomfortable opening your
computer, take the machine to a professional computer repair shop (not
your local equivalent of BigComputerStore/GeekSquad). If possible, have
all your data backed up before you take the machine into a shop.

Elephant Boy Computers
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 01-21-2008

Posts: n/a
Re: Bad Hard Drive?

> I've had 2 BSOD's with the "24" error code ran SFC and it found corrupt
> files unable to repair. I can also hear a ticking sound coming from the
> front of my PC.

Download the drive mfrs drive check utility from their website,
create the floppy, run both the quick, and the full extended (slow)
check. This will eliminate Vista being the problem, or not,
as the case may be.
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