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ACER Laptop & Defective USB Ports

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  #1 (permalink)  
Old 01-17-2008
Richard
 

Posts: n/a
ACER Laptop & Defective USB Ports
A relative new ACER laptop stopped working with USB hardware. Vista reports,
when a USB device is plugged in, that the device is defective. We have
confirmed that the USB device and drivers are just fine.

I suspect a defective mother board. A reformat of the HD and reinstall of
Vista did not cure the problem. Any suggestions before it goes back to ACER?

Richard


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  #2 (permalink)  
Old 01-17-2008
Colin Barnhorst
 

Posts: n/a
Re: ACER Laptop & Defective USB Ports
Try installing the Cumulative Update Rollup for USB Core Components and see
if the problems persist. SP1 includes this extensive rollup of usb hotfixes
that MS has developed since rtm and the rollup may address your issues.
See:
http://support.microsoft.com/?kbid=941600

"Richard" <rfeirste@nycap.rr.com> wrote in message
news:13ov1a1eoquc880@corp.supernews.com...
>A relative new ACER laptop stopped working with USB hardware. Vista
>reports, when a USB device is plugged in, that the device is defective. We
>have confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to
> ACER?
>
> Richard
>


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  #3 (permalink)  
Old 04-01-2008
acer laptop
 

Posts: n/a
RE: ACER Laptop & Defective USB Ports
recovery disc set

"Richard" wrote:

> A relative new ACER laptop stopped working with USB hardware. Vista reports,
> when a USB device is plugged in, that the device is defective. We have
> confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to ACER?
>
> Richard
>
>
>

Reply With Quote
  #4 (permalink)  
Old 04-01-2008
acer laptop
 

Posts: n/a
RE: ACER Laptop & Defective USB Ports
recovery disc set

"Richard" wrote:

> A relative new ACER laptop stopped working with USB hardware. Vista reports,
> when a USB device is plugged in, that the device is defective. We have
> confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to ACER?
>
> Richard
>
>
>

Reply With Quote
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