Anyone using a Sony AR series notebook with Vista???

I just purchased a Sony VGN-AR320E notebook that has a CD/CDRW/DVD drive
release button on the left side of the keyboard. In the Sony literature and
on-line, it says that if the button doesn't work (i.e. open the drive so
that you an insert a CD etc) that the button on the side of the drive should
be used. The problem is that the side button is hard to locate in low light
and not easily felt. The button on the keyboard is supposed to open the
drive but I have yet to get a response from Sony about this issue. Has
anyone else had this problem and, if so, is there a fix???

Thanks
Barry