Only the manufacturer can advise you on that. It is not a "driver" issue as
you have observed. During beta testing we had reports of many usb devices
not working with Vista (Maxtor One Touch drives of the period were mentioned
by a number of folks). MS advised us to contact the device manufacturers to
see if anything could be done. During the beta program MS also used the bug
reports to contact manufacturers themselves. What can be done may depend on
whether your device is still in production or at least supported. It also
might be worth a call to MS Product Support Services on the chance that a
hotfix is available on the Vista side. Such hotfixes are sometimes not
available on Windows Update.
"Dean" <Dean@discussions.microsoft.com> wrote in message
> So there is no chance of my device ever working on vista?
> "Colin Barnhorst" wrote:
>> The firmware in some usb devices are simply incompatible with Vista. I
>> one external usb drive enclosure that simply does not work with Vista.
>> works on every other box in the house that is running XP, but no Vista.
>> Vista is less tolerant than previous versions of Windows and some devices
>> that tested within specs for XP do not pass under Vista. Sorry.
>> "Dean" <Dean@discussions.microsoft.com> wrote in message
>> > For some reason when i plug in my USB dance pad vista tells me it can't
>> > recognize it and it shows up in the device manager as unknown device.
>> > This
>> > device does not come with drivers and does not need any it works fine
>> > when
>> > i
>> > plug it into a pc running Windows xp but it wont work on my Vista
>> > computer
>> > also i plugged in other usb devices in the same port and they work fine
>> > so
>> > i
>> > know it's not the port.