if it is BRAND new, all the hard ware should work.
take it back.
or if you cannot
uninstall the devices from device manager. power down the computer, wait 3 - 5 minutes, power it back and and allow it to find and install drivers.
look for newer drivers on line and install them from there.
"DaleTango" <DaleTango@discussions.microsoft.com> wrote in message news:372CDD93-0DCC-443C-B283-F7D5E3F6B291@microsoft.com...
Basically my DVD/CD drive will not boot. It says the drivers and are
installed and the actual drive is working fine(checked by repairman)
So I go into Device Manager and under DVD/CD-ROM drives it has..
FT6053C JRI645X SCSI CdRom Device
PIONEER DVD-RW DVR-K17 ATA Device
and each has a little yellow exclamation mark infront, when clicked on it
comes up saying.."Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39).."
This is a brand new Sony Vaio running Vista..