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Bluescreen shutdowns on fresh PC build--how to research solution i

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  #1 (permalink)  
Old 12-12-2007
tomjonesrocks
 

Posts: n/a
Bluescreen shutdowns on fresh PC build--how to research solution i
I'm getting unexpected shutdowns left and right on a fresh PC build. The
"solution" info is:

My PC is shutting down often and giving me the following "solution":

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000002
BCP3: 00000001
BCP4: 806C25B2
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Does anyone have *any* idea what I can do with this?

Thanks!
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  #2 (permalink)  
Old 12-12-2007
LouB
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research solutioni
tomjonesrocks wrote:
> I'm getting unexpected shutdowns left and right on a fresh PC build. The
> "solution" info is:
>
> My PC is shutting down often and giving me the following "solution":
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 00000008
> BCP2: 00000002
> BCP3: 00000001
> BCP4: 806C25B2
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Does anyone have *any* idea what I can do with this?
>
> Thanks!


Check for loose connections or intermittent shorts.

Lou
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  #3 (permalink)  
Old 12-12-2007
Rick Rogers
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research solution i
Hi,

Is it the same message/error codes every time? If so, then whatever is
causing it is consistent, and this may make it easier to detect. Have you
checked the event viewer for any mention of a loaded module at the time of
the shutdown? Have you tried selectively disabling software the loads at
boot and runs in the background?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tomjonesrocks" <tomjonesrocks@discussions.microsoft.com> wrote in message
news:AE9DACE3-08F4-4E2D-A8B6-E97032857F1B@microsoft.com...
> I'm getting unexpected shutdowns left and right on a fresh PC build. The
> "solution" info is:
>
> My PC is shutting down often and giving me the following "solution":
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 00000008
> BCP2: 00000002
> BCP3: 00000001
> BCP4: 806C25B2
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Does anyone have *any* idea what I can do with this?
>
> Thanks!


Reply With Quote
  #4 (permalink)  
Old 12-12-2007
tomjonesrocks
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research soluti
It is the same error every time.

Hmm...in the Event Viewer there are errors for both my PCI cards (X-Fi
Extreme Music and 8800GT Graphics card):

"IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 7,
function 0. Please contact your system vendor for technical assistance."

"IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 2,
function 0. Please contact your system vendor for technical assistance."

....and then some Windows Staging servicing errors. Nothing else looks
particularly exciting/relevant.

How do I check for a "loaded module" or shut down particular services on
startup?

Scott



"Rick Rogers" wrote:

> Hi,
>
> Is it the same message/error codes every time? If so, then whatever is
> causing it is consistent, and this may make it easier to detect. Have you
> checked the event viewer for any mention of a loaded module at the time of
> the shutdown? Have you tried selectively disabling software the loads at
> boot and runs in the background?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "tomjonesrocks" <tomjonesrocks@discussions.microsoft.com> wrote in message
> news:AE9DACE3-08F4-4E2D-A8B6-E97032857F1B@microsoft.com...
> > I'm getting unexpected shutdowns left and right on a fresh PC build. The
> > "solution" info is:
> >
> > My PC is shutting down often and giving me the following "solution":
> >
> > Problem signature:
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > BCCode: d1
> > BCP1: 00000008
> > BCP2: 00000002
> > BCP3: 00000001
> > BCP4: 806C25B2
> > OS Version: 6_0_6000
> > Service Pack: 0_0
> > Product: 768_1
> >
> > Does anyone have *any* idea what I can do with this?
> >
> > Thanks!

>
>

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  #5 (permalink)  
Old 12-12-2007
roy69
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research solution i

Look in your device manager for an IRQ conflict. Try going into bios
and telling your motherboard to reset the bios settings.

"IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
7,
function 0. Please contact your system vendor for technical
assistance."

"IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
2,
function 0. Please contact your system vendor for technical
assistance."

These two irq errors can sometimes be a red herring because there are
two different methods to detect IRQs.

One being software and the other hardware.

Take out your sound card and see if the same thing happens. Try
insalling the sound card into a different pcie connection, some mobos do
not like certain configurations.

Hope this helps, welcome to the real world of troubleshooting.


--
roy69

- Core 2 Quad Q6600
- Abit IP35 Pro
- 4 x 1GB OcUK PC2-6400 C5 800 MHZ Duel Channel
- Leadtek GeForce 8800 GTS 640MB GDDR3
- CiBox TFT 22" Widescreen LCD Panel. 1680 x 1050
- Creative X-Fi 7.1 PCI-E
- Antec 900 Ultimate Gaming Case
- Creative Inspire 7.1 T7900 Speakers
- Corsair HX 620W ATX2.2 Modular SLI Complient PSU
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  #6 (permalink)  
Old 12-13-2007
Rick Rogers
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research soluti
Hi,

As to those messages, are there devices in those slots? If so, you may need
a BIOS update to make the system compatible with Vista. Does the timing of
the events coincide with the crashes?

> How do I check for a "loaded module" or shut down particular services on
> startup?


Find an event whose timing coincides with the crash, look at the details to
see if there is a line listing the loaded module at the time of the crash.

To selectively shut down software loading at boot, use the system
configuration utility (type msconfig into the start/search line and hit
<enter>). You'll find a selectable list on the startup tab.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tomjonesrocks" <tomjonesrocks@discussions.microsoft.com> wrote in message
news:BA98AF64-0C8D-4346-92FB-3AF7F79EFC91@microsoft.com...
> It is the same error every time.
>
> Hmm...in the Event Viewer there are errors for both my PCI cards (X-Fi
> Extreme Music and 8800GT Graphics card):
>
> "IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 7,
> function 0. Please contact your system vendor for technical assistance."
>
> "IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 2,
> function 0. Please contact your system vendor for technical assistance."
>
> ...and then some Windows Staging servicing errors. Nothing else looks
> particularly exciting/relevant.
>
> How do I check for a "loaded module" or shut down particular services on
> startup?
>
> Scott
>
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Is it the same message/error codes every time? If so, then whatever is
>> causing it is consistent, and this may make it easier to detect. Have you
>> checked the event viewer for any mention of a loaded module at the time
>> of
>> the shutdown? Have you tried selectively disabling software the loads at
>> boot and runs in the background?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "tomjonesrocks" <tomjonesrocks@discussions.microsoft.com> wrote in
>> message
>> news:AE9DACE3-08F4-4E2D-A8B6-E97032857F1B@microsoft.com...
>> > I'm getting unexpected shutdowns left and right on a fresh PC build.
>> > The
>> > "solution" info is:
>> >
>> > My PC is shutting down often and giving me the following "solution":
>> >
>> > Problem signature:
>> > Problem Event Name: BlueScreen
>> > OS Version: 6.0.6000.2.0.0.768.3
>> > Locale ID: 1033
>> >
>> > Additional information about the problem:
>> > BCCode: d1
>> > BCP1: 00000008
>> > BCP2: 00000002
>> > BCP3: 00000001
>> > BCP4: 806C25B2
>> > OS Version: 6_0_6000
>> > Service Pack: 0_0
>> > Product: 768_1
>> >
>> > Does anyone have *any* idea what I can do with this?
>> >
>> > Thanks!

>>
>>


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  #7 (permalink)  
Old 12-13-2007
scared of bluescreen
 

Posts: n/a
RE: Bluescreen shutdowns on fresh PC build--how to research solution i
I am getting this same message today and I have not done anything new to my
PC - anyone have any idea what to do? I read through your responses but I am
not very computer literate so I do not understand what you guys are talking
about.


"tomjonesrocks" wrote:

> I'm getting unexpected shutdowns left and right on a fresh PC build. The
> "solution" info is:
>
> My PC is shutting down often and giving me the following "solution":
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 00000008
> BCP2: 00000002
> BCP3: 00000001
> BCP4: 806C25B2
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Does anyone have *any* idea what I can do with this?
>
> Thanks!

Reply With Quote
  #8 (permalink)  
Old 12-14-2007
Rick Rogers
 

Posts: n/a
Re: Bluescreen shutdowns on fresh PC build--how to research solution i
Hi,

In order to help, we need information on what is happening. System
specifics, error message details, etc. We cannot see your machine or what it
is doing and are reliant on you to give us the information we need to help
you. Start a new thread, don't jump into an existing one, and be specific
about what's going on. How long, what was recently installed or updated, and
so on...

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"scared of bluescreen" <scared of bluescreen@discussions.microsoft.com>
wrote in message news:4F8E39D7-AA54-48BF-9B16-75F190EB6861@microsoft.com...
>I am getting this same message today and I have not done anything new to my
> PC - anyone have any idea what to do? I read through your responses but I
> am
> not very computer literate so I do not understand what you guys are
> talking
> about.
>
>
> "tomjonesrocks" wrote:
>
>> I'm getting unexpected shutdowns left and right on a fresh PC build. The
>> "solution" info is:
>>
>> My PC is shutting down often and giving me the following "solution":
>>
>> Problem signature:
>> Problem Event Name: BlueScreen
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 1033
>>
>> Additional information about the problem:
>> BCCode: d1
>> BCP1: 00000008
>> BCP2: 00000002
>> BCP3: 00000001
>> BCP4: 806C25B2
>> OS Version: 6_0_6000
>> Service Pack: 0_0
>> Product: 768_1
>>
>> Does anyone have *any* idea what I can do with this?
>>
>> Thanks!


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