I have Windows Vista and wanted to install my new HP All-in-One printer. The
printer first did not want to print, so I called HP Technical support. After
an hour on the phone, we finally got the computer to communicate with the
printer...so far so good.
Now I tried to scan something, but the printer will tell me repeatedly that
the USB cable is not connecte, even though it very well is. I called HP
Support again, spent 2.5 hours on the phone with them and it still does not
work. The lady tried to delete some "keys" but the computer would not give me
permission to do so and would not even give me permission to change the
permission to do so, even though I am the only user of this computer.
Is there anybody, who has encountered the same problem and who can help me?
I am not a computer nerd, so please try and make it understandable.
Thank you SO MUCH!!!