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HP 9800 Printer Driver Problems

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  #1 (permalink)  
Old 03-02-2007
Lawrence Groves
 

Posts: n/a
HP 9800 Printer Driver Problems
Hi all,

I checked HPs website and apparently the 9800 driver comes included with
Vista (I have Ultimate). I have a need to manually install it for use with a
DJ9670 but when I've come to do it using the Add Printer wizard, the list of
available printers is completely empty! If I click on the Windows Update
button I get a new list but not a single one is listed for HP!

Does anyone know where my original list has gone? And more importantly, how
do I get it back again?

TIA, Loz.

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  #2 (permalink)  
Old 03-02-2007
Peter Ellison
 

Posts: n/a
Re: HP 9800 Printer Driver Problems
Hi Lawrence

Have same problem.
Check my post 25-02-2007 this new group, "Missing Drivers"
I still have not got it to work, but did get a little closer
My printer was HP 940c
I think what happens, Vista looks for driver on the computer, when it can't
find any due to wrong path, Vista then go to Microsoft Update, and here
while it find driver, seems the HP ones are missing.

Peter.

"Lawrence Groves" <lgroves@ducostassociates.nospam.com> wrote in message
news:%23a3WUlKXHHA.1200@TK2MSFTNGP04.phx.gbl...
> Hi all,
>
> I checked HPs website and apparently the 9800 driver comes included with
> Vista (I have Ultimate). I have a need to manually install it for use with
> a DJ9670 but when I've come to do it using the Add Printer wizard, the
> list of available printers is completely empty! If I click on the Windows
> Update button I get a new list but not a single one is listed for HP!
>
> Does anyone know where my original list has gone? And more importantly,
> how do I get it back again?
>
> TIA, Loz.
>



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  #3 (permalink)  
Old 03-05-2007
Lawrence Groves
 

Posts: n/a
Re: HP 9800 Printer Driver Problems
"Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message
news:uLI3q9NXHHA.4252@TK2MSFTNGP06.phx.gbl...
> Hi Lawrence
>
> Have same problem.
> Check my post 25-02-2007 this new group, "Missing Drivers"
> I still have not got it to work, but did get a little closer
> My printer was HP 940c
> I think what happens, Vista looks for driver on the computer, when it
> can't find any due to wrong path, Vista then go to Microsoft Update, and
> here while it find driver, seems the HP ones are missing.



Thanks Peter, I looked at the other thread but still couldn't seem to get
anything to work.

What a pain in the neck!!

Loz.

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