RE: DVDRW wont read disc after failed burn
You're not alone, my gatewat GM5407E is having the same problem, so its I'm
sure its a MS Vista problem. Gateways tech is in the dark also. All they know
is use system restore. Spent 3 hrs on a longdistance charge phone call with
them. They said to take it to a repair station like bestbuy and have then try
to fix the problem!!! think we will have to wait untill MS comes up with the
> I was burning a DVD+RW using Roxio that came with my HP. For some reason,
> the burn process failed or timed out. I hit the Cancel option in Roxio but
> it took foreever to stop (more than 10 mins) so I forced Vista to reboot.
> After reboot, I could not eject the disc in the drive and the DVD Drive did
> not appear in Device Manager, only my secondary DVD Drive was there.
> I uninstalled it via Device Manager and rebooted.
> At reboot, Vista recognized both drive and installed them.
> Device Manager show the 2 drives working properly.
> However, since then, my DVD Burner (HL-DT-ST DVDRRW GSA-H30L) does not read
> any kind of disc (DVD, CDs...) and I do not hear it "spool" up when I put a
> disc in.
> I have tried the following:
> -Uninstall the drive via Device Manager>scan for hardware: Vista recognizes
> the drive and installs it properly but problem persists.
> -Performed a system restore to a known good configuration. Didn't work,
> problem persists.
> -Uninstalled Roxio: didnt work, problem persists
> -Re installed the LightScribe drive, same result
> The drive appears in BIOS and in Device Manager.
> I read somewhere here about modifying and deleting some settings in the
> registry but I have never touched or modified the registry before so I am not
> comforable doing that (btw I dont have a lower filter, just an upper one,
> whatever that means).
> I am short of having to restore my computer to factory settings, which would
> be a huge annoyance.
> Does anyone have a clue that could help me?
> Many thanks,