Can anyone interpret this Stop Error?

I’ve upgraded to Vista Ultimate, and when using the burn to CD or DVD, I get
the following stop error:

STOP 0X00000124 (0X00000000, 0X855B2A10, 0X00000000, 0X00000000)

I currently don’t have any other burning software. My computer is from DELL
(XPS 600) And my DVD writer is a PHILIPS DVD+-RW DVD8801 ATA. I can’t seem
to find any drivers for this on the Dell site or the manufacturer site.
I can’t tell if it’s a hardware of software problem.

I’ve had success in burning CDs when I was in XP using iTunes but I guess I
never tried burning other data before. I don't have any other burning
software.

Would like friendly advice before trying to hit customer support on both
Dell and Microsoft end…because for some reason, I feel they’re going to tell
me to talk to the other.

"JonnyBravo" wrote:
> I’ve upgraded to Vista Ultimate, and when using the burn to CD or DVD, I get
> the following stop error:
>
> STOP 0X00000124 (0X00000000, 0X855B2A10, 0X00000000, 0X00000000)
>
> I currently don’t have any other burning software. My computer is from DELL
> (XPS 600) And my DVD writer is a PHILIPS DVD+-RW DVD8801 ATA. I can’t seem
> to find any drivers for this on the Dell site or the manufacturer site.
> I can’t tell if it’s a hardware of software problem.
>
> I’ve had success in burning CDs when I was in XP using iTunes but I guess I
> never tried burning other data before. I don't have any other burning
> software.
>
> Would like friendly advice before trying to hit customer support on both
> Dell and Microsoft end…because for some reason, I feel they’re going to tell
> me to talk to the other.

Yes, they surely will. So, start with Microsoft; ask them what is stop 0x124,
because it is not listed yet where most of other stop codes are listed.
Having this reply, contact Dell.

Good luck,
--PA

take a look here:
http://forums.microsoft.com/TechNet/...2855&SiteID=17

Ko.
"Pavel A." <pavel_a@NOwritemeNO.com> schreef in bericht
news:52CEB5AB-56EE-4ADD-AD46-05E193511B3E@microsoft.com...
> "JonnyBravo" wrote:
>> I've upgraded to Vista Ultimate, and when using the burn to CD or DVD, I
>> get
>> the following stop error:
>>
>> STOP 0X00000124 (0X00000000, 0X855B2A10, 0X00000000, 0X00000000)
>>
>> I currently don't have any other burning software. My computer is from
>> DELL
>> (XPS 600) And my DVD writer is a PHILIPS DVD+-RW DVD8801 ATA. I can't
>> seem
>> to find any drivers for this on the Dell site or the manufacturer site.
>> I can't tell if it's a hardware of software problem.
>>
>> I've had success in burning CDs when I was in XP using iTunes but I
>> guess I
>> never tried burning other data before. I don't have any other burning
>> software.
>>
>> Would like friendly advice before trying to hit customer support on both
>> Dell and Microsoft end.because for some reason, I feel they're going to
>> tell
>> me to talk to the other.
>
> Yes, they surely will. So, start with Microsoft; ask them what is stop
> 0x124,
> because it is not listed yet where most of other stop codes are listed.
> Having this reply, contact Dell.
>
> Good luck,
> --PA
>