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Problem with Optiarc DVD RW AD-7170A

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  #1 (permalink)  
Old 07-06-2007
Ben
 

Posts: n/a
Problem with Optiarc DVD RW AD-7170A
I have installed a new DVD and it will not record. any ideas?


From system info:
Drive F:
Description CD-ROM Drive

Media Loaded No

Media Type UNKNOWN

Name Optiarc DVD RW AD-7170A ATA Device

Manufacturer (Standard CD-ROM drives)

Status OK

Transfer Rate -1.00 kbytes/sec
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  #2 (permalink)  
Old 07-09-2007
Terence Liu [MSFT]
 

Posts: n/a
RE: Problem with Optiarc DVD RW AD-7170A
Hello Ben,

Thank you for posting here.

According to your description, I understand that you cannot burn data thru
a new DVD RW device (Optiarc DVD RW AD-7170A). If I have misunderstood the
problem, please don't hesitate to let me know.

Based on my research, the device Optiarc DVD RW AD-7170A is not on the HCL
list of Vista, the compatibility of this device on our system is not tested
and therefore its performance on the Vista is not guaranteed.

Vista HCL list:
http://winqual.microsoft.com/hcl/Default.aspx

Therefore, I suggest you try to replace the DVD RW device with a new one
which in Vista HCL list. Then you can test this issue.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

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--------------------
| From: "Ben" <brlr@roadrunner.com>
| Subject: Problem with Optiarc DVD RW AD-7170A
| Date: Fri, 6 Jul 2007 12:47:01 -0400
| Lines: 18
| Message-ID: <74C1646A-27DA-4D65-820B-255B46D78FEE@microsoft.com>
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| X-Tomcat-NG: microsoft.public.windows.vista.hardware_assessment
|
| I have installed a new DVD and it will not record. any ideas?
|
|
| From system info:
| Drive F:
| Description CD-ROM Drive
|
| Media Loaded No
|
| Media Type UNKNOWN
|
| Name Optiarc DVD RW AD-7170A ATA Device
|
| Manufacturer (Standard CD-ROM drives)
|
| Status OK
|
| Transfer Rate -1.00 kbytes/sec
|

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