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Not Recognizing DVD Drive

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  #1 (permalink)  
Old 05-08-2009
Lisa
 

Posts: n/a
Not Recognizing DVD Drive
I have an HP laptop and recently I had to return it to HP for repair. I just
discovered it is no longer recognizing my DVD drive. Is there any easy way
out of this? It's no longer under warranty.

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  #2 (permalink)  
Old 05-09-2009
Rob Moir
 

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Re: Not Recognizing DVD Drive
"Lisa" <noone@nospam.com> wrote in message
news:OeEUEUC0JHA.5764@TK2MSFTNGP04.phx.gbl...
> I have an HP laptop and recently I had to return it to HP for repair. I
> just discovered it is no longer recognizing my DVD drive. Is there any
> easy way out of this? It's no longer under warranty.


Is there a local computer repair shop near you with a good reputation?

A good shop will be able to check if this is a fault with the operating
system or with the hardware. If it's the hardware, if the drive itself is
faulty, they'll probably be able to get and fit one for you cheaper than
returning it to HP outside warranty.

If you're sure its a hardware fault, and you don't need the DVD drive when
on the move, and only use it at home, a cheaper option still might be to buy
an external DVD drive that plugs into the computer through USB or whatever.

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  #3 (permalink)  
Old 05-12-2009
THE C. [MSFT MVP]
 

Posts: n/a
RE: Not Recognizing DVD Drive
Try the quick fix option in this link: http://support.microsoft.com/kb/314060
--
Computer/Software Tech.

Make it a great day!

Charles Richmond




"Lisa" wrote:

> I have an HP laptop and recently I had to return it to HP for repair. I just
> discovered it is no longer recognizing my DVD drive. Is there any easy way
> out of this? It's no longer under warranty.
>
>

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