I have the same above problem described by Chris Wolf in Redmond Developer
News (June 2007) with my Dell xps M1210 that I just purchased Feb.27, 07,
with Genuine Windows Vista Home Premium, with MSFT office small business
2007-includes Publisher + Outlook 2007.
But recent months, I have encountered all the symptoms that Chris Wolf
described in his article. Two days ago, my Outlook refused to open with the
following message:
" Cannot start Msft office outlook. cannot open the outlook window. the set
of folders cannot be opened.
C:\users\danwu99\AppData\local\microsoft\outlook.p st". Quit outlook and all
mail-embedded application and then use the Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file. For more information about the
Inbox Reapir Tool, see Help.
I was very glad to find Chris' article on how to use Scanpst.exe to repair
my Outlook, however, my problem is:
1. using Windows Explorer I cannot find Scanpst.exe in my Laptop;
2. going to my Outlook program, I cannot find inbox repair tool;
3. I load my MSFT Office Small Business 2007 CD, I cannot find Scanpst.exe
with W Explorer or even when I opened up all the folders in the CD, I cannot
find Scanpst.exe.
4. Can you give me some direction where I can find this file or where I can
download Scanpst.exe that will work with Window Vista Home Premium/Outlook
2007.
THE BIG QUESTION WHERE IS THIS SCANPST.EXE THAT CHRIS PROPOSES TO USE FOR
THE REAPIR AND FROM THE POSTINGS HERE, EVEN IF I FIND THIS SCANPST.EXE, IT
MIGHT NOT WORK AT ALL. MSFT MUST NOW PROVIDES US WITH AN IMMEDIATE SOLUTION,
THIS IS REALLY GETTING TO BE RIDICULOUS FOR SOMEONE THAT TRUST MSFT, SPENT
MORE THAN $2600 FOR A TOP OF THE LINE HARDWARE/SOFTWARE PACKAGE AND NOW IT IS
A TOTAL MESS.
MSFT your timely respond will be much needed.
DWu
"XS11E" wrote:
> twin <twin@discussions.microsoft.com> wrote:
>
> > Has anyone seen this while running in Windows Vista Ultimate. My
> > MS Outlook is not working anymore. " When i click on Outlook i
> > get Outlook has stopped working."
>
> You might get a better response posting this in an Outlook newsgroup
> such as:
> microsoft.public.outlook
>
> You also need to give a little more information, what version of
> Outlook are you running?
>
> Note: Vista supports ONLY Office 2007 and Office 2003, any problems
> with earlier versions may have workarounds but there will be no fixes.
>
>
> --
> XS11E, Killing all posts from Google Groups
> The Usenet Improvement Project: http://blinkynet.net/comp/uip5.html
>