Windows Explorer keeps on restarting on vista

Hi,

I am having this irritating problem of 'Windows Explorer has stopped
Working' .... 'Restarting'
popups coming up all the time (infinitely).
Due to this i am unable to open any folders or browse C:\ .. etc.

This happened because of a malware and possibly a trojan virus Trojan.zlob.M
I used
- Norton to clean that trojan,
- Adware and Spybot to clean up some 300 Spywares/Malware.
- On a fresh run of the above s/w no virus/malware are reported.

I restart the vista, and again this annoying popups come in.

I also tried to restore to an earlier point, but even that doesnt work,
It says System cannot restore to the chosen point, please choose another
restore
poiint. I did that too but no use, this popups never cease.

I cannot get into control panel to chec for reports 'coz explorer closes that
window !

Any help is much appreciated.

Thanks,
Ravi

Ravi;376953 Wrote:
> Hi,
>
> I am having this irritating problem of 'Windows Explorer has stopped
> Working' .... 'Restarting'
> popups coming up all the time (infinitely).
> Due to this i am unable to open any folders or browse C:\ .. etc.
>
> This happened because of a malware and possibly a trojan virus
> Trojan.zlob.M
> I used
> - Norton to clean that trojan,
> - Adware and Spybot to clean up some 300 Spywares/Malware.
> - On a fresh run of the above s/w no virus/malware are reported.
>
> I restart the vista, and again this annoying popups come in.
>
> I also tried to restore to an earlier point, but even that doesnt
> work,
> It says System cannot restore to the chosen point, please choose
> another
> restore
> poiint. I did that too but no use, this popups never cease.
>
> I cannot get into control panel to chec for reports 'coz explorer
> closes that
> window !
>
> Any help is much appreciated.
>
> Thanks,
> Ravi

Hi Ravi,

You might try booting from you Vista installation disk and choose the
"Repair Installation" option. Just follow along from there.

However since it was a virus infection, I would recommend to format and
reinstall Vista clean. It is the only true way of knowing it is clean
of a Virus.

Sorry,
Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
'_www.Vistax64.com_' (http://www.vistax64.com/www.Vistax64.com)
*Please post feedback to help others.*

I have the Vista CD but I can't get to a point that it will re-install. How
can I run this CD if I can't get to that point?

"brink" wrote:

>
> Ravi;376953 Wrote:
> > Hi,
> >
> > I am having this irritating problem of 'Windows Explorer has stopped
> > Working' .... 'Restarting'
> > popups coming up all the time (infinitely).
> > Due to this i am unable to open any folders or browse C:\ .. etc.
> >
> > This happened because of a malware and possibly a trojan virus
> > Trojan.zlob.M
> > I used
> > - Norton to clean that trojan,
> > - Adware and Spybot to clean up some 300 Spywares/Malware.
> > - On a fresh run of the above s/w no virus/malware are reported.
> >
> > I restart the vista, and again this annoying popups come in.
> >
> > I also tried to restore to an earlier point, but even that doesnt
> > work,
> > It says System cannot restore to the chosen point, please choose
> > another
> > restore
> > poiint. I did that too but no use, this popups never cease.
> >
> > I cannot get into control panel to chec for reports 'coz explorer
> > closes that
> > window !
> >
> > Any help is much appreciated.
> >
> > Thanks,
> > Ravi
>
> Hi Ravi,
>
> You might try booting from you Vista installation disk and choose the
> "Repair Installation" option. Just follow along from there.
>
> However since it was a virus infection, I would recommend to format and
> reinstall Vista clean. It is the only true way of knowing it is clean
> of a Virus.
>
> Sorry,
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '_www.Vistax64.com_' (http://www.vistax64.com/www.Vistax64.com)
> *Please post feedback to help others.*
>