RE: Vista and Office 2003 / 2007

Same for me. I have a fresh install of Vista and Office 2007. I do not have
any other Office installs on my system. I did not upgrade a previous XP
install. I chose to install Vista in a seperate folder and the install
renamed the Windows folder to Windows.old. I am guessing with this option it
will not pull any configuration or applications installs over.

I am getting the same errors:

Every Office application re-runs the re-configure screen like it is the
first time
Excel gives me an error about stdole32.tlb (for me it only says stdole32.tlb
and an ok button. Nothing about not being registered)
Access gives me there is no license.

So for anyone saying this is a problem with multiple office installs I can
clear that up since this was a new install.


"ismykey" wrote:

> I installed Vista RTM, fresh install. When I install office 2003 or 2007 RTM
> the install completes fine but every time I go into Word, Excel, etc it
> re-runs the re-configure screen like it is the first time I ran the program.
>
> Excel also give me an error about stdole32.tlb not being registered.
>
> Access gives me there is not license.
>
> Any suggestions. I've done a few clean Vista installs with same results.
>
> Thanks
>

I seem to remember this happening when I first installed Office '07. At one
point I had to do a phone re-activation with MS. A reboot cleared it up
though.

"gminnick" <gminnick@discussions.microsoft.com> wrote in message
news:7A0795A2-76F0-46A6-BCD4-F23086EC6F41@microsoft.com...
> Same for me. I have a fresh install of Vista and Office 2007. I do not
> have
> any other Office installs on my system. I did not upgrade a previous XP
> install. I chose to install Vista in a seperate folder and the install
> renamed the Windows folder to Windows.old. I am guessing with this option
> it
> will not pull any configuration or applications installs over.
>
> I am getting the same errors:
>
> Every Office application re-runs the re-configure screen like it is the
> first time
> Excel gives me an error about stdole32.tlb (for me it only says
> stdole32.tlb
> and an ok button. Nothing about not being registered)
> Access gives me there is no license.
>
> So for anyone saying this is a problem with multiple office installs I can
> clear that up since this was a new install.
>
>
> "ismykey" wrote:
>
>> I installed Vista RTM, fresh install. When I install office 2003 or 2007
>> RTM
>> the install completes fine but every time I go into Word, Excel, etc it
>> re-runs the re-configure screen like it is the first time I ran the
>> program.
>>
>> Excel also give me an error about stdole32.tlb not being registered.
>>
>> Access gives me there is not license.
>>
>> Any suggestions. I've done a few clean Vista installs with same results.
>>
>> Thanks
>>

Does anyone know if Microsoft is working on this issue? It seems they have
no way of contacting them unless you want to pay $50 and I am just not one to
pay to let them know there is a problem. From scanning the different forums,
this seems to be a common issue. Even from someone who bought a new system
with Vista and installed Office 2007 had these issues.

"LaRoux" wrote:

> I seem to remember this happening when I first installed Office '07. At one
> point I had to do a phone re-activation with MS. A reboot cleared it up
> though.
>
> "gminnick" <gminnick@discussions.microsoft.com> wrote in message
> news:7A0795A2-76F0-46A6-BCD4-F23086EC6F41@microsoft.com...
> > Same for me. I have a fresh install of Vista and Office 2007. I do not
> > have
> > any other Office installs on my system. I did not upgrade a previous XP
> > install. I chose to install Vista in a seperate folder and the install
> > renamed the Windows folder to Windows.old. I am guessing with this option
> > it
> > will not pull any configuration or applications installs over.
> >
> > I am getting the same errors:
> >
> > Every Office application re-runs the re-configure screen like it is the
> > first time
> > Excel gives me an error about stdole32.tlb (for me it only says
> > stdole32.tlb
> > and an ok button. Nothing about not being registered)
> > Access gives me there is no license.
> >
> > So for anyone saying this is a problem with multiple office installs I can
> > clear that up since this was a new install.
> >
> >
> > "ismykey" wrote:
> >
> >> I installed Vista RTM, fresh install. When I install office 2003 or 2007
> >> RTM
> >> the install completes fine but every time I go into Word, Excel, etc it
> >> re-runs the re-configure screen like it is the first time I ran the
> >> program.
> >>
> >> Excel also give me an error about stdole32.tlb not being registered.
> >>
> >> Access gives me there is not license.
> >>
> >> Any suggestions. I've done a few clean Vista installs with same results.
> >>
> >> Thanks
> >>
>
>
>

I thought you could provide feedback through Office 2003/2007 that keeps
popping up every so often. Contacting MS about a bug in any of their
programs, including operating system, is simply not worth any payment.

After finding a Windows XP Product Activation bug when XP released, the
Microsoft account reps acted like I was a criminal and criticized me
greatly for finding such bug. The bug did get silently corrected
through one of the multitude of security updates back then, but
Microsoft's behavior was extremely unprofessional.

On 2/28/2007 10:36 AM, gminnick:
> Does anyone know if Microsoft is working on this issue? It seems they have
> no way of contacting them unless you want to pay $50 and I am just not one to
> pay to let them know there is a problem. From scanning the different forums,
> this seems to be a common issue. Even from someone who bought a new system
> with Vista and installed Office 2007 had these issues.

Well I hope they get their act together. The most annoying thing is that it
goes through configuration in Outlook for every email that gets downloaded.
So if I have 10 emails, it runs through congiration for each email that gets
downloaded.

"Mark" wrote:

> I thought you could provide feedback through Office 2003/2007 that keeps
> popping up every so often. Contacting MS about a bug in any of their
> programs, including operating system, is simply not worth any payment.
>
> After finding a Windows XP Product Activation bug when XP released, the
> Microsoft account reps acted like I was a criminal and criticized me
> greatly for finding such bug. The bug did get silently corrected
> through one of the multitude of security updates back then, but
> Microsoft's behavior was extremely unprofessional.
>
> On 2/28/2007 10:36 AM, gminnick:
> > Does anyone know if Microsoft is working on this issue? It seems they have
> > no way of contacting them unless you want to pay $50 and I am just not one to
> > pay to let them know there is a problem. From scanning the different forums,
> > this seems to be a common issue. Even from someone who bought a new system
> > with Vista and installed Office 2007 had these issues.
>

I called Microsoft phone support and was told their also that I would have to
pay $50 to have the honor of helping them to fix their application. lol. Ok,
I know I am being sarcastic, but what does it take? I would suggest everyone
that has the issue to call 1-800-Microsoft and even though you won't get
help, after enough phone calls surely they would try to fix the issue. I
would also fill out the feedback here:

http://feedback.office.microsoft.com...ffice2007suite

Maybe enough of those would do it.

"gminnick" wrote:

> Same for me. I have a fresh install of Vista and Office 2007. I do not have
> any other Office installs on my system. I did not upgrade a previous XP
> install. I chose to install Vista in a seperate folder and the install
> renamed the Windows folder to Windows.old. I am guessing with this option it
> will not pull any configuration or applications installs over.
>
> I am getting the same errors:
>
> Every Office application re-runs the re-configure screen like it is the
> first time
> Excel gives me an error about stdole32.tlb (for me it only says stdole32.tlb
> and an ok button. Nothing about not being registered)
> Access gives me there is no license.
>
> So for anyone saying this is a problem with multiple office installs I can
> clear that up since this was a new install.
>
>
> "ismykey" wrote:
>
> > I installed Vista RTM, fresh install. When I install office 2003 or 2007 RTM
> > the install completes fine but every time I go into Word, Excel, etc it
> > re-runs the re-configure screen like it is the first time I ran the program.
> >
> > Excel also give me an error about stdole32.tlb not being registered.
> >
> > Access gives me there is not license.
> >
> > Any suggestions. I've done a few clean Vista installs with same results.
> >
> > Thanks
> >

All Vista owners are provided 30 days free phone support. Try 866-234-6020.

--
Leo

For every difficult and complicated question there is an answer
that is simple, easily understood, and wrong.
H.L. Mencken








"gminnick" <gminnick@discussions.microsoft.com> wrote in message
news:0C27413C-3B06-4595-BF39-BFE8EF9053A0@microsoft.com...
>I called Microsoft phone support and was told their also that I would have
>to
> pay $50 to have the honor of helping them to fix their application. lol.
> Ok,
> I know I am being sarcastic, but what does it take? I would suggest
> everyone
> that has the issue to call 1-800-Microsoft and even though you won't get
> help, after enough phone calls surely they would try to fix the issue. I
> would also fill out the feedback here:
>
> http://feedback.office.microsoft.com...ffice2007suite
>
> Maybe enough of those would do it.
>
> "gminnick" wrote:
>
>> Same for me. I have a fresh install of Vista and Office 2007. I do not
>> have
>> any other Office installs on my system. I did not upgrade a previous XP
>> install. I chose to install Vista in a seperate folder and the install
>> renamed the Windows folder to Windows.old. I am guessing with this
>> option it
>> will not pull any configuration or applications installs over.
>>
>> I am getting the same errors:
>>
>> Every Office application re-runs the re-configure screen like it is the
>> first time
>> Excel gives me an error about stdole32.tlb (for me it only says
>> stdole32.tlb
>> and an ok button. Nothing about not being registered)
>> Access gives me there is no license.
>>
>> So for anyone saying this is a problem with multiple office installs I
>> can
>> clear that up since this was a new install.
>>
>>
>> "ismykey" wrote:
>>
>> > I installed Vista RTM, fresh install. When I install office 2003 or
>> > 2007 RTM
>> > the install completes fine but every time I go into Word, Excel, etc it
>> > re-runs the re-configure screen like it is the first time I ran the
>> > program.
>> >
>> > Excel also give me an error about stdole32.tlb not being registered.
>> >
>> > Access gives me there is not license.
>> >
>> > Any suggestions. I've done a few clean Vista installs with same
>> > results.
>> >
>> > Thanks
>> >

This is getting to be a nightmare for me.

First it only happened when starting outlook.

Now it's happening at the start of every Office 2007 application.

And this morning, FOR EVERY SINGLE individual e-mail downloaded, I
cycle though "updating configuration" dialog.

Freakin A.

On Mar 8, 2:03 pm, pacheco...@gmail.com wrote:
> This is getting to be a nightmare for me.
>
> First it only happened when starting outlook.
>
> Now it's happening at the start of every Office 2007 application.
>
> And this morning, FOR EVERY SINGLE individual e-mail downloaded, I
> cycle though "updating configuration" dialog.
>
> Freakin A.

Fixed this as described by me in another posting:

Has this problem with or without UAC enabled, under both standard user
and admin account. However, you are right about it being a registry
access problem.

Event log was reporting specific key(s) that could not be found, thus
the cycling install.

When accessing via regedit, the key in question had a permissions
problem. Accessing the key threw an access/permissions violation,
even when running regedit with admin permissions.

Attempting to change ownership of key(s) in question "appeared" not to
work, regedit would throw a no permissions error but upon re-accessing
the keys involved system permissions were enabled on the key, and I
was then able to add additional permission needed.

For others that go through this, it is important that you get subkeys
as well.

A lot of work (at least in running it down) but it's working - there
were 4 keys involved in my case. However, I'm very concerned because
a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
number of keys have this permissions problem.

This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
but the Office 2007 install was a nightmare. For the record Office
Diagnostic was of no help. I can only assume validation occurs in
that tool, I'm wondering if it runs under a different permissions
environment than the user who invokes it? Not a good idea. Seems
likely I have a hosed Vista installation and/or something is scary
wrong with my registry permissions, but for the moment we are running.

Also note, this fixed the Outlook problem, after this the other Office
apps were still doing the "configuration" thing, but after
uninstalling and re-installing them individually, that went away as
well. I might have casued some problem with them my earlier attempts
to fix outlook, don't know.

On Mar 9, 1:46 pm, pacheco...@gmail.com wrote:
> On Mar 8, 2:03 pm, pacheco...@gmail.com wrote:
>
> > This is getting to be a nightmare for me.
>
> > First it only happened when starting outlook.
>
> > Now it's happening at the start of every Office 2007 application.
>
> > And this morning, FOR EVERY SINGLE individual e-mail downloaded, I
> > cycle though "updating configuration" dialog.
>
> > Freakin A.
>
> Fixed this as described by me in another posting:
>
> Has this problem with or without UAC enabled, under both standard user
> and admin account. However, you are right about it being a registry
> access problem.
>
> Event log was reporting specific key(s) that could not be found, thus
> the cycling install.
>
> When accessing via regedit, the key in question had a permissions
> problem. Accessing the key threw an access/permissions violation,
> even when running regedit with admin permissions.
>
> Attempting to change ownership of key(s) in question "appeared" not to
> work, regedit would throw a no permissions error but upon re-accessing
> the keys involved system permissions were enabled on the key, and I
> was then able to add additional permission needed.
>
> For others that go through this, it is important that you get subkeys
> as well.
>
> A lot of work (at least in running it down) but it's working - there
> were 4 keys involved in my case. However, I'm very concerned because
> a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
> number of keys have this permissions problem.
>
> This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
> but the Office 2007 install was a nightmare. For the record Office
> Diagnostic was of no help. I can only assume validation occurs in
> that tool, I'm wondering if it runs under a different permissions
> environment than the user who invokes it? Not a good idea. Seems
> likely I have a hosed Vista installation and/or something is scary
> wrong with my registry permissions, but for the moment we are running.
>
> Also note, this fixed the Outlook problem, after this the other Office
> apps were still doing the "configuration" thing, but after
> uninstalling and re-installing them individually, that went away as
> well. I might have casued some problem with them my earlier attempts
> to fix outlook, don't know.

Added/opened permisions on HKEY_CLASSES_ROOT. When I did that though
I noticed it did not cascade down to subkeys, but, after doing this
uninstall and re-install my other office apps, they began working
correctly.