Re: For owners of scanners not supported by Vista.

"Frank K." <fkozerski@comcast.net> wrote in message
news:O8M896SSHHA.488@TK2MSFTNGP06.phx.gbl...
>I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
>under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
>and the Vuescan trial. After installing the drivers in the .inf file and
>the Vuescan program the scanner worked. I then downloaded the HP Scanjet
>file and the scanner worked. It sure beats having to buy a new scanner.

I have downloaded the driver and Vuescan trial and it all works on my Canon
LiDE30. However, for the amount & quality of scanning I'm ever likely to
do, I wonder if I'd be better off spending the registration fee on a scanner
with Vista support from the manufacturer. Is it possible to make the driver
work with the built-in Windows Fax & Scan programme, or get the Canon
software to work with the driver?

When I installed the driver my scanner appeared in the "Scanners and
Cameras" list. But if I ask to start a new scan in the Fax & Scan programme
it says there is no scanner connected. Similarly if I try to use the
CanoScan Toolbox there are no scanners to pick from the drop down menu in
that.

Thanks.

Neil

"Neil" <neil@chapellane69.free-online.co.uk> wrote in message
news:ecnW4yGWHHA.3948@TK2MSFTNGP05.phx.gbl...
>
> I have downloaded the driver and Vuescan trial and it all works on my
> Canon LiDE30.
>
Your sure you have install the correct driver for the Lide 30?
On the site
http://www.usa.canon.com/consumer/co...m odelid=6623
the download link http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900
show you a Vista32 driver, I don't know why Canon prefer this driver, but
try the "CanoScan LiDE20/LiDE30 Scanner WIA Driver for Windows XP"
download!!! Works perfect here with all programs. (Office2007, Paint.Net,
MsPaint)
I have no idea if Vista in general not support TWAIN any longer, but my
graphic program "Pain.NET" only support WIA drivers, maybe this is a general
problem with Vista? Only support for WIA?

Peter

an additional note for those finding this thread via google as I did..
This came up because I was installing the lide-20 scanner on vista, but
didnt want to use the twain driver. That worked fine in photoshop but
the 'fax and scan' software would not recognize the scanner without the
wia software. I saw a few entries relating to downloading the driver
for xp but that wouldnt install. Instead giving an error
"cannot install on windows98(SE)/Me/2000."

I was stuck here for quite a while.. but of course all you have to do
is go into the install properties for the executable... change the
compatibility setting to the xp setting and you're good to go. It will
install from there and I have now tested it to work.

So people can search that error message easier...
Cannot install on windows 98se/me/2000

hope it helps.


--
mystixa

[Eskoboy]

I have HP ScanJet 5370C. HP don't support it with VISTA. I could be nice, if somebody can explain, why.

Anyway, 5370c don't cooperate with original Vista. In the internet i found four ideas to resolve it:
1. Use PrecisionScan as an administrator/give full rights to every user (was not helpful for me).
2. Use Vuescan (it works, with its "$" if you don't pay for it).
3. Delete the drivers that Vista+an installed original-(not from HP-page) version of PrecisionScan uses as the drivers. Restart. Disconnect your scanner. Install Vuescan with its drivers. Connetct the scanner. Wait until Vista can use the scanner (less than 1 minute). Start PrecionScan. (Worked, but only a short time, because I changed the preferences.)
4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works now anyway. The buttoms on the scanner not.)

Is this a question of user rights, or about TWAIN-drivers, or about cooperation with Pocket-PC/its interrupts?

Eskoboy

On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
<Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:

>
>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>nice, if somebody can explain, why.

Because it's and ancient product, that's why.

>Anyway, 5370c don't cooperate with original Vista. In the internet i
>found four ideas to resolve it:
>1. Use PrecisionScan as an administrator/give full rights to every user
>(was not helpful for me).
>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>3. Delete the drivers that Vista+an installed original-(not from
>HP-page) version of PrecisionScan uses as the drivers. Restart.
>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>scanner. Wait until Vista can use the scanner (less than 1 minute).
>Start PrecionScan. (Worked, but only a short time, because I changed the
>preferences.)
>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>now anyway. The buttoms on the scanner not.)
>
>Is this a question of user rights, or about TWAIN-drivers, or about
>cooperation with Pocket-PC/its interrupts?
>
>Eskoboy

"Nonny" <nonnymoose@yahoo.com> wrote in message
news:akhl841hipr62qtjojs2eu96iq83ffa1tk@4ax.com...
> On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
> <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:
>
>>
>>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>>nice, if somebody can explain, why.
>
> Because it's and ancient product, that's why.

Once again, nothing but crap. Just trolling are you??

>
>>Anyway, 5370c don't cooperate with original Vista. In the internet i
>>found four ideas to resolve it:
>>1. Use PrecisionScan as an administrator/give full rights to every user
>>(was not helpful for me).
>>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>>3. Delete the drivers that Vista+an installed original-(not from
>>HP-page) version of PrecisionScan uses as the drivers. Restart.
>>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>>scanner. Wait until Vista can use the scanner (less than 1 minute).
>>Start PrecionScan. (Worked, but only a short time, because I changed the
>>preferences.)
>>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>>now anyway. The buttoms on the scanner not.)
>>
>>Is this a question of user rights, or about TWAIN-drivers, or about
>>cooperation with Pocket-PC/its interrupts?
>>
>>Eskoboy

On Sat, 26 Jul 2008 17:00:36 +1000, "Daniel" <noone@nowhere.com>
wrote:

>
>"Nonny" <nonnymoose@yahoo.com> wrote in message
>news:akhl841hipr62qtjojs2eu96iq83ffa1tk@4ax.com.. .
>> On Sat, 26 Jul 2008 06:43:43 +0100, Eskoboy
>> <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote:
>>
>>>
>>>I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>>>nice, if somebody can explain, why.
>>
>> Because it's and ancient product, that's why.
>
>Once again, nothing but crap. Just trolling are you??

Bit me.

I answered the question, directly.

That product has been on the market since the earliest days of XP.


>
>>
>>>Anyway, 5370c don't cooperate with original Vista. In the internet i
>>>found four ideas to resolve it:
>>>1. Use PrecisionScan as an administrator/give full rights to every user
>>>(was not helpful for me).
>>>2. Use Vuescan (it works, with its "$" if you don't pay for it).
>>>3. Delete the drivers that Vista+an installed original-(not from
>>>HP-page) version of PrecisionScan uses as the drivers. Restart.
>>>Disconnect your scanner. Install Vuescan with its drivers. Connetct the
>>>scanner. Wait until Vista can use the scanner (less than 1 minute).
>>>Start PrecionScan. (Worked, but only a short time, because I changed the
>>>preferences.)
>>>4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
>>>now anyway. The buttoms on the scanner not.)
>>>
>>>Is this a question of user rights, or about TWAIN-drivers, or about
>>>cooperation with Pocket-PC/its interrupts?
>>>
>>>Eskoboy

> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
> nice, if somebody can explain, why.

That scanner was released years ago, and it isn't in HP's interests to go to
the trouble of developing a Vista-compatible driver for it, when they would
rather you bought a new one.

Scanners are so cheap these days, I recommend you buy a new one (not
necessarily an HP). It is likely to be far less trouble in the long run
than all that messing about you've been doing.

SteveT

Hi

When Vista was released HP decided the following :-

1) If the prodict is still sold then these products will fully support Vista
in BOX for new sales, dependant on retailer.

2) If the product is less than 3 years old it is still classed as current
product and users can download the full or basic drivers from the web.

3) Products older than 3 yrs no support.

Mike
"Steve Thackery" <nobody@nowhere.com> wrote in message
news:uMjFHGv7IHA.2064@TK2MSFTNGP02.phx.gbl...
>> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
>> nice, if somebody can explain, why.
>
> That scanner was released years ago, and it isn't in HP's interests to go
> to the trouble of developing a Vista-compatible driver for it, when they
> would rather you bought a new one.
>
> Scanners are so cheap these days, I recommend you buy a new one (not
> necessarily an HP). It is likely to be far less trouble in the long run
> than all that messing about you've been doing.
>
> SteveT

In short it would be because HP chose not to release updated Vista drivers
for it. That would likely be because the scanner is over eight years old.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"Eskoboy" <Eskoboy.3d55oq@no-mx.forums.vistaheads.com> wrote in message
news:Eskoboy.3d55oq@no-mx.forums.vistaheads.com...
>
> I have HP ScanJet 5370C. HP don't support it with VISTA. I could be
> nice, if somebody can explain, why.
>
> Anyway, 5370c don't cooperate with original Vista. In the internet i
> found four ideas to resolve it:
> 1. Use PrecisionScan as an administrator/give full rights to every user
> (was not helpful for me).
> 2. Use Vuescan (it works, with its "$" if you don't pay for it).
> 3. Delete the drivers that Vista+an installed original-(not from
> HP-page) version of PrecisionScan uses as the drivers. Restart.
> Disconnect your scanner. Install Vuescan with its drivers. Connetct the
> scanner. Wait until Vista can use the scanner (less than 1 minute).
> Start PrecionScan. (Worked, but only a short time, because I changed the
> preferences.)
> 4. Disable Pocket-PC. (Maybe this was the solution for me. 5370c works
> now anyway. The buttoms on the scanner not.)
>
> Is this a question of user rights, or about TWAIN-drivers, or about
> cooperation with Pocket-PC/its interrupts?
>
> Eskoboy
>
>
> --
> Eskoboy
> Posted via http://www.vistaheads.com
>