Help and Support with no images!!

When I press F1 to keep on my Help Guide I can't see any images?

How can i reisnstall the Windows Vista Guide?

Using Vista Business Original and Licensed.

Do this:

http://www.windows-now.com/blogs/kmk...d-support.aspx

If you have been getting the dreaded "Internet Explorer cannot download /
from help" error message when attempting to open Help and Support in Windows
Vista, try this fix. It re-associates the .xml file type with its default
settings. Once you've merged this into the registry, re-launch Help and
Support and it should work.

You can download the fix at
http://www.chris123nt.com/guides/RTM...nd_Support.zip.

Good luck,

CH


"Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> When I press F1 to keep on my Help Guide I can't see any images?
>
> How can i reisnstall the Windows Vista Guide?
>
> Using Vista Business Original and Licensed.

"Chad Harris" wrote:

> Do this:
>
> http://www.windows-now.com/blogs/kmk...d-support.aspx
>
> If you have been getting the dreaded "Internet Explorer cannot download /
> from help" error message when attempting to open Help and Support in Windows
> Vista, try this fix. It re-associates the .xml file type with its default
> settings. Once you've merged this into the registry, re-launch Help and
> Support and it should work.
>
> You can download the fix at
> http://www.chris123nt.com/guides/RTM...nd_Support.zip.
>
> Good luck,
>
> CH
>
>
> "Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
> news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> > When I press F1 to keep on my Help Guide I can't see any images?
> >
> > How can i reisnstall the Windows Vista Guide?
> >
> > Using Vista Business Original and Licensed.
>
>

Thanks a lot. I've called Microsoft assistance. They told me to overwrite
the system by reinstall by CD ... i've done ... 2 hours has flawn away, but i
solved. If I only have know this before... but very very usefull for future
(hope none) problems.

Thanks again.

Hi, Lovelord.

I investigated this problem with another affected user. Check if you have a
"Content Type" value with content "image/png" in your HKEY_CLASSES_ROOT\.png
registry key.

Hope this helps.

--
Regards,
Daniel MartÃ*n
Microsoft MVP Windows - Shell/User


"Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> When I press F1 to keep on my Help Guide I can't see any images?
>
> How can i reisnstall the Windows Vista Guide?
>
> Using Vista Business Original and Licensed.

Daniel,
I am having the same issue.

Here is my registry entry for .png:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.png]
@="NeroPhotoSnapViewer.Files7.png"

[HKEY_CLASSES_ROOT\.png\OpenWithList]

[HKEY_CLASSES_ROOT\.png\OpenWithList\CoverDes.exe]

[HKEY_CLASSES_ROOT\.png\OpenWithList\ois.exe]
@=""

[HKEY_CLASSES_ROOT\.png\OpenWithList\PhotoSnapViewe r.exe]

Am I missing something?

--
David Loussaert


"Daniel MartÃ*n [MVP Windows]" wrote:

> Hi, Lovelord.
>
> I investigated this problem with another affected user. Check if you have a
> "Content Type" value with content "image/png" in your HKEY_CLASSES_ROOT\.png
> registry key.
>
> Hope this helps.
>
> --
> Regards,
> Daniel MartÃ*n
> Microsoft MVP Windows - Shell/User
>
>
> "Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
> news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> > When I press F1 to keep on my Help Guide I can't see any images?
> >
> > How can i reisnstall the Windows Vista Guide?
> >
> > Using Vista Business Original and Licensed.
>
>

Hi, loussaertd.

I've uploaded a fix to my website. You can download the REG file from here:
http://winvista.mvps.org/Ficheros/PNG.reg

--
Regards,
Daniel MartÃ*n
Microsoft MVP Windows - Shell/User

"loussaertd" wrote:

> Daniel,
> I am having the same issue.
>
> Here is my registry entry for .png:
>
> Windows Registry Editor Version 5.00
>
> [HKEY_CLASSES_ROOT\.png]
> @="NeroPhotoSnapViewer.Files7.png"
>
> [HKEY_CLASSES_ROOT\.png\OpenWithList]
>
> [HKEY_CLASSES_ROOT\.png\OpenWithList\CoverDes.exe]
>
> [HKEY_CLASSES_ROOT\.png\OpenWithList\ois.exe]
> @=""
>
> [HKEY_CLASSES_ROOT\.png\OpenWithList\PhotoSnapViewe r.exe]
>
> Am I missing something?
>
> --
> David Loussaert
>
>
> "Daniel MartÃ*n [MVP Windows]" wrote:
>
> > Hi, Lovelord.
> >
> > I investigated this problem with another affected user. Check if you have a
> > "Content Type" value with content "image/png" in your HKEY_CLASSES_ROOT\.png
> > registry key.
> >
> > Hope this helps.
> >
> > --
> > Regards,
> > Daniel MartÃ*n
> > Microsoft MVP Windows - Shell/User
> >
> >
> > "Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
> > news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> > > When I press F1 to keep on my Help Guide I can't see any images?
> > >
> > > How can i reisnstall the Windows Vista Guide?
> > >
> > > Using Vista Business Original and Licensed.
> >
> >

Thanks Daniel. That worked. It looks like Nero possibly could have been the
reason for this. All of the Content Types for Nero registered files are
missing.
--
David Loussaert


"Daniel MartÃ*n" wrote:

> Hi, loussaertd.
>
> I've uploaded a fix to my website. You can download the REG file from here:
> http://winvista.mvps.org/Ficheros/PNG.reg
>
> --
> Regards,
> Daniel MartÃ*n
> Microsoft MVP Windows - Shell/User
>
> "loussaertd" wrote:
>
> > Daniel,
> > I am having the same issue.
> >
> > Here is my registry entry for .png:
> >
> > Windows Registry Editor Version 5.00
> >
> > [HKEY_CLASSES_ROOT\.png]
> > @="NeroPhotoSnapViewer.Files7.png"
> >
> > [HKEY_CLASSES_ROOT\.png\OpenWithList]
> >
> > [HKEY_CLASSES_ROOT\.png\OpenWithList\CoverDes.exe]
> >
> > [HKEY_CLASSES_ROOT\.png\OpenWithList\ois.exe]
> > @=""
> >
> > [HKEY_CLASSES_ROOT\.png\OpenWithList\PhotoSnapViewe r.exe]
> >
> > Am I missing something?
> >
> > --
> > David Loussaert
> >
> >
> > "Daniel MartÃ*n [MVP Windows]" wrote:
> >
> > > Hi, Lovelord.
> > >
> > > I investigated this problem with another affected user. Check if you have a
> > > "Content Type" value with content "image/png" in your HKEY_CLASSES_ROOT\.png
> > > registry key.
> > >
> > > Hope this helps.
> > >
> > > --
> > > Regards,
> > > Daniel MartÃ*n
> > > Microsoft MVP Windows - Shell/User
> > >
> > >
> > > "Lovelord" <Lovelord@discussions.microsoft.com> wrote in message
> > > news:F19E684F-7579-4C64-B4CC-B3F778788601@microsoft.com...
> > > > When I press F1 to keep on my Help Guide I can't see any images?
> > > >
> > > > How can i reisnstall the Windows Vista Guide?
> > > >
> > > > Using Vista Business Original and Licensed.
> > >
> > >