product key

my dad just purchased a new pc with vista on it. he tried to open an
attachment on an email i sent him and a box popped up wanting a product key
or a trial product key. we don't know where to find the product key can
anyone offer some help neither of us are very computer savvy.
thanks sharon

Be careful and check to see what is asking for a product key it may be
malware or a Trojan.

"sharon woodson" <sharonwoodson@discussions.microsoft.com> wrote in message
news:E7579DD5-9259-44FD-82FC-47E552BF537D@microsoft.com...
> my dad just purchased a new pc with vista on it. he tried to open an
> attachment on an email i sent him and a box popped up wanting a product
> key
> or a trial product key. we don't know where to find the product key can
> anyone offer some help neither of us are very computer savvy.
> thanks sharon
>

The product key will usually either be on the computer case or with the OS
software packaging/guide.

"Henry" wrote:

> Be careful and check to see what is asking for a product key it may be
> malware or a Trojan.
>
> "sharon woodson" <sharonwoodson@discussions.microsoft.com> wrote in message
> news:E7579DD5-9259-44FD-82FC-47E552BF537D@microsoft.com...
> > my dad just purchased a new pc with vista on it. he tried to open an
> > attachment on an email i sent him and a box popped up wanting a product
> > key
> > or a trial product key. we don't know where to find the product key can
> > anyone offer some help neither of us are very computer savvy.
> > thanks sharon
> >
>
>
>
>

Maybe the latest phishing attempt? Get everyone to send their Vista product
keys to China.

"Henry" <Henry@nomail.com> wrote in message
news:O9eC31tTHHA.496@TK2MSFTNGP06.phx.gbl...
> Be careful and check to see what is asking for a product key it may be
> malware or a Trojan.
>
> "sharon woodson" <sharonwoodson@discussions.microsoft.com> wrote in
> message news:E7579DD5-9259-44FD-82FC-47E552BF537D@microsoft.com...
>> my dad just purchased a new pc with vista on it. he tried to open an
>> attachment on an email i sent him and a box popped up wanting a product
>> key
>> or a trial product key. we don't know where to find the product key can
>> anyone offer some help neither of us are very computer savvy.
>> thanks sharon
>>
>
>
>

how can i tell what is asking for the product number

"viper" wrote:

>
> The product key will usually either be on the computer case or with the OS
> software packaging/guide.
>
> "Henry" wrote:
>
> > Be careful and check to see what is asking for a product key it may be
> > malware or a Trojan.
> >
> > "sharon woodson" <sharonwoodson@discussions.microsoft.com> wrote in message
> > news:E7579DD5-9259-44FD-82FC-47E552BF537D@microsoft.com...
> > > my dad just purchased a new pc with vista on it. he tried to open an
> > > attachment on an email i sent him and a box popped up wanting a product
> > > key
> > > or a trial product key. we don't know where to find the product key can
> > > anyone offer some help neither of us are very computer savvy.
> > > thanks sharon
> > >
> >
> >
> >
> >

Ok the box say that it is from microsoft. still confused he doesn't now if he
needs to put the number in or not he has netzero as an isp. he is calling
netzero to ask them

"sharon woodson" wrote:

> my dad just purchased a new pc with vista on it. he tried to open an
> attachment on an email i sent him and a box popped up wanting a product key
> or a trial product key. we don't know where to find the product key can
> anyone offer some help neither of us are very computer savvy.
> thanks sharon

Microsoft never asks for you product keys through email. DON'T DO IT!

Rob

"sharon woodson" <sharonwoodson@discussions.microsoft.com> wrote in message
news:9584025C-E607-4033-975E-C2FF122F2AFB@microsoft.com...
> Ok the box say that it is from microsoft. still confused he doesn't now if
> he
> needs to put the number in or not he has netzero as an isp. he is calling
> netzero to ask them
>
> "sharon woodson" wrote:
>
>> my dad just purchased a new pc with vista on it. he tried to open an
>> attachment on an email i sent him and a box popped up wanting a product
>> key
>> or a trial product key. we don't know where to find the product key can
>> anyone offer some help neither of us are very computer savvy.
>> thanks sharon