Unable to add programs to "Quick Launch"

#1 (**permalink**) 03-01-2007

I got a popup saying "Windows Explorer has stopped working" whenever I try to
add a program to quick launch.

The problem details are as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdb4
Exception Code: c0000005
Exception Offset: 0029b83f
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

How can I fix this problem??

#2 (**permalink**) 03-01-2007

Which program are you trying to add to the quick launch? Which method was
used, drag to or Send to from the All Program's group?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"David" <David@discussions.microsoft.com> wrote in message
news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
>I got a popup saying "Windows Explorer has stopped working" whenever I try
>to
> add a program to quick launch.
>
> The problem details are as follows:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: SHELL32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdb4
> Exception Code: c0000005
> Exception Offset: 0029b83f
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> How can I fix this problem??

#3 (**permalink**) 03-01-2007

"David" <David@discussions.microsoft.com> wrote in message
news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
>I got a popup saying "Windows Explorer has stopped working" whenever I try to
> add a program to quick launch.
>
> The problem details are as follows:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: SHELL32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdb4
> Exception Code: c0000005
> Exception Offset: 0029b83f
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> How can I fix this problem??

Why add a "program" to the QuickLaunch Toolbar? One doesn't "Add Programs to
the QuickLaunch Toolbar", he adds SHORTCUTS to programs.

Let's face it, Vista still has more than it's share of bugs. IE 7 tends to
crash also, if one visits standards-based Web sites.

--

Donald McDaniel
orthocross@comcast.invalid
"Validate" me, and you will "net me
--------------------------------------

#4 (**permalink**) 03-01-2007

I tried both Drag n drop and the "add to quick launch" in the menu, and I got
the same problem.

"Andre Da Costa[ActiveWin]"

> Which program are you trying to add to the quick launch? Which method was
> used, drag to or Send to from the All Program's group?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "David" <David@discussions.microsoft.com> wrote in message
> news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
> >I got a popup saying "Windows Explorer has stopped working" whenever I try
> >to
> > add a program to quick launch.
> >
> > The problem details are as follows:
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: explorer.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b091
> > Fault Module Name: SHELL32.dll
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdb4
> > Exception Code: c0000005
> > Exception Offset: 0029b83f
> > OS Version: 6.0.6000.2.0.0.256.1
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > How can I fix this problem??
>
>
>

#5 (**permalink**) 03-01-2007

If your toolbar is locked, try unlocking it then drag the shortcut to it
again and see if that works. Which program is this again?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"David" <David@discussions.microsoft.com> wrote in message
news:B16D6107-CBA4-4013-B80F-594B0C178760@microsoft.com...
>I tried both Drag n drop and the "add to quick launch" in the menu, and I
>got
> the same problem.
>
> "Andre Da Costa[ActiveWin]"
>
>> Which program are you trying to add to the quick launch? Which method was
>> used, drag to or Send to from the All Program's group?
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "David" <David@discussions.microsoft.com> wrote in message
>> news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
>> >I got a popup saying "Windows Explorer has stopped working" whenever I
>> >try
>> >to
>> > add a program to quick launch.
>> >
>> > The problem details are as follows:
>> > Problem signature:
>> > Problem Event Name: APPCRASH
>> > Application Name: explorer.exe
>> > Application Version: 6.0.6000.16386
>> > Application Timestamp: 4549b091
>> > Fault Module Name: SHELL32.dll
>> > Fault Module Version: 6.0.6000.16386
>> > Fault Module Timestamp: 4549bdb4
>> > Exception Code: c0000005
>> > Exception Offset: 0029b83f
>> > OS Version: 6.0.6000.2.0.0.256.1
>> > Locale ID: 1033
>> > Additional Information 1: 8d13
>> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> > Additional Information 3: 8d13
>> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >
>> > How can I fix this problem??
>>
>>
>>

#6 (**permalink**) 03-01-2007

I just tried unlocking the toolbar and then draging theshortcut into the
quick launch bar, still no luck.

It's the same for every program.

"Andre Da Costa[ActiveWin]" wrote:

> If your toolbar is locked, try unlocking it then drag the shortcut to it
> again and see if that works. Which program is this again?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "David" <David@discussions.microsoft.com> wrote in message
> news:B16D6107-CBA4-4013-B80F-594B0C178760@microsoft.com...
> >I tried both Drag n drop and the "add to quick launch" in the menu, and I
> >got
> > the same problem.
> >
> > "Andre Da Costa[ActiveWin]"
> >
> >> Which program are you trying to add to the quick launch? Which method was
> >> used, drag to or Send to from the All Program's group?
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "David" <David@discussions.microsoft.com> wrote in message
> >> news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
> >> >I got a popup saying "Windows Explorer has stopped working" whenever I
> >> >try
> >> >to
> >> > add a program to quick launch.
> >> >
> >> > The problem details are as follows:
> >> > Problem signature:
> >> > Problem Event Name: APPCRASH
> >> > Application Name: explorer.exe
> >> > Application Version: 6.0.6000.16386
> >> > Application Timestamp: 4549b091
> >> > Fault Module Name: SHELL32.dll
> >> > Fault Module Version: 6.0.6000.16386
> >> > Fault Module Timestamp: 4549bdb4
> >> > Exception Code: c0000005
> >> > Exception Offset: 0029b83f
> >> > OS Version: 6.0.6000.2.0.0.256.1
> >> > Locale ID: 1033
> >> > Additional Information 1: 8d13
> >> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> > Additional Information 3: 8d13
> >> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >> >
> >> > How can I fix this problem??
> >>
> >>
> >>
>
>
>

#7 (**permalink**) 03-01-2007

Is this an upgrade or clean install of Vista? If it is an upgrade, it might
very well some glitch. Have you also tried this under another account?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"David" <David@discussions.microsoft.com> wrote in message
news:3D062E2D-863A-4CC7-B63E-54B1178CC130@microsoft.com...
>I just tried unlocking the toolbar and then draging theshortcut into the
> quick launch bar, still no luck.
>
> It's the same for every program.
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> If your toolbar is locked, try unlocking it then drag the shortcut to it
>> again and see if that works. Which program is this again?
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "David" <David@discussions.microsoft.com> wrote in message
>> news:B16D6107-CBA4-4013-B80F-594B0C178760@microsoft.com...
>> >I tried both Drag n drop and the "add to quick launch" in the menu, and
>> >I
>> >got
>> > the same problem.
>> >
>> > "Andre Da Costa[ActiveWin]"
>> >
>> >> Which program are you trying to add to the quick launch? Which method
>> >> was
>> >> used, drag to or Send to from the All Program's group?
>> >> --
>> >> Andre
>> >> Blog: http://adacosta.spaces.live.com
>> >> My Vista Quickstart Guide:
>> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> >> "David" <David@discussions.microsoft.com> wrote in message
>> >> news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
>> >> >I got a popup saying "Windows Explorer has stopped working" whenever
>> >> >I
>> >> >try
>> >> >to
>> >> > add a program to quick launch.
>> >> >
>> >> > The problem details are as follows:
>> >> > Problem signature:
>> >> > Problem Event Name: APPCRASH
>> >> > Application Name: explorer.exe
>> >> > Application Version: 6.0.6000.16386
>> >> > Application Timestamp: 4549b091
>> >> > Fault Module Name: SHELL32.dll
>> >> > Fault Module Version: 6.0.6000.16386
>> >> > Fault Module Timestamp: 4549bdb4
>> >> > Exception Code: c0000005
>> >> > Exception Offset: 0029b83f
>> >> > OS Version: 6.0.6000.2.0.0.256.1
>> >> > Locale ID: 1033
>> >> > Additional Information 1: 8d13
>> >> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> >> > Additional Information 3: 8d13
>> >> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >> >
>> >> > How can I fix this problem??
>> >>
>> >>
>> >>
>>
>>
>>

#8 (**permalink**) 03-01-2007

It's a clean install, and the problem can be reproduced in other accounts as
well..

I did another clean install total, it appears that the problem's there
before I even install any program. Could it be one of those driver control
shell or programs that caused the problem?

"Andre Da Costa[ActiveWin]" wrote:

> Is this an upgrade or clean install of Vista? If it is an upgrade, it might
> very well some glitch. Have you also tried this under another account?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "David" <David@discussions.microsoft.com> wrote in message
> news:3D062E2D-863A-4CC7-B63E-54B1178CC130@microsoft.com...
> >I just tried unlocking the toolbar and then draging theshortcut into the
> > quick launch bar, still no luck.
> >
> > It's the same for every program.
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> If your toolbar is locked, try unlocking it then drag the shortcut to it
> >> again and see if that works. Which program is this again?
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "David" <David@discussions.microsoft.com> wrote in message
> >> news:B16D6107-CBA4-4013-B80F-594B0C178760@microsoft.com...
> >> >I tried both Drag n drop and the "add to quick launch" in the menu, and
> >> >I
> >> >got
> >> > the same problem.
> >> >
> >> > "Andre Da Costa[ActiveWin]"
> >> >
> >> >> Which program are you trying to add to the quick launch? Which method
> >> >> was
> >> >> used, drag to or Send to from the All Program's group?
> >> >> --
> >> >> Andre
> >> >> Blog: http://adacosta.spaces.live.com
> >> >> My Vista Quickstart Guide:
> >> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> >> "David" <David@discussions.microsoft.com> wrote in message
> >> >> news:688B5A58-6E98-4BBA-84D1-D19EA8C1E7E2@microsoft.com...
> >> >> >I got a popup saying "Windows Explorer has stopped working" whenever
> >> >> >I
> >> >> >try
> >> >> >to
> >> >> > add a program to quick launch.
> >> >> >
> >> >> > The problem details are as follows:
> >> >> > Problem signature:
> >> >> > Problem Event Name: APPCRASH
> >> >> > Application Name: explorer.exe
> >> >> > Application Version: 6.0.6000.16386
> >> >> > Application Timestamp: 4549b091
> >> >> > Fault Module Name: SHELL32.dll
> >> >> > Fault Module Version: 6.0.6000.16386
> >> >> > Fault Module Timestamp: 4549bdb4
> >> >> > Exception Code: c0000005
> >> >> > Exception Offset: 0029b83f
> >> >> > OS Version: 6.0.6000.2.0.0.256.1
> >> >> > Locale ID: 1033
> >> >> > Additional Information 1: 8d13
> >> >> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> >> > Additional Information 3: 8d13
> >> >> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >> >> >
> >> >> > How can I fix this problem??
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

dareka · #9 (**permalink**) 04-06-2007

Hi everyone.

I've got exactly the same problem. This is the error message I get:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdb4
Exception Code: c0000005
Exception Offset: 0029b83f
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

I’m using a Sony Vaio laptop, model VGN AR31M.

For me, Windows Explorer crashes when I right-click and select 'Add to Quick Launch'.

If I try to drag an icon to the Quick Launch toolbar, a cursor appears in the toolbar and then it just stays there until I restart the machine. Please note: the machine as a whole DOES NOT freeze. I can continue to use it as normal, but the cursor just stays there.

Any help on this would be appreciated. It's a very annoying glitch.

#10 (**permalink**) 04-06-2007

Right-click and select Add to Quick Launch Bar.

--

______________________________

Walter B
waltblanch[at]tampabay[dot]rr[dot]com
______________________________

"dareka" <dareka.2omydf@no-mx.forums.vistaheads.com> wrote in message
news:dareka.2omydf@no-mx.forums.vistaheads.com...
>
> Hi everyone.
>
> I've got exactly the same problem. This is the error message I get:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: SHELL32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdb4
> Exception Code: c0000005
> Exception Offset: 0029b83f
> OS Version:
> 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 8d13
> Additional Information 2:
> cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4:
> cdca9b1d21d12b77d84f02df48e34311
>
> I'm using a Sony Vaio laptop, model VGN AR31M.
>
> For me, Windows Explorer crashes when I right-click and select 'Add to
> Quick Launch'.
>
> If I try to drag an icon to the Quick Launch toolbar, a cursor appears
> in the toolbar and then it just stays there until I restart the machine.
> Please note: the machine as a whole DOES NOT freeze. I can continue to
> use it as normal, but the cursor just stays there.
>
> Any help on this would be appreciated. It's a very annoying glitch.
>
>
> --
> dareka
> Posted via http://www.vistaheads.com
>

Unable to add programs to "Quick Launch"

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