What's wrong with IT people?

If you walked into a body shop, no mechanic will condemn or laugh at you for
not having adequate knowledge of car engine or ABS or airbags; the same
applies to almost all other industries that I have privilege of being
associated with. No artist will laugh at you for not knowing how to paint
or compose nor would an astronaut do the same, and the list can go on
forever.

Those professionals will be gladly and proudly to explain everything for
you, after all, that's their expertise and that's why they are
professionals.

But in IT industry, although it is not fair to say all, but a large number
of technical persons always got this who-knows-where-comes-from attitude of
arrogance and superiority.

Whenever a user made a mistake or got a problem and complained, I see a
bunch of blood thirsty lions jumping over the person's body and eat him
alive.

Is it so difficult for you to understand when a person had a problem, he/she
would also have frustrations, just like you would have in many other fields?

Is it so difficult for you to have compassion and courtesy so you can ignore
their complaints and concentrate on their problems, as other professionals
in other industries have always been doing?

And you must focus on their complaints and condemn them for not knowing what
they were doing? And if they were like you, why would a person end up in
newsgroup like this, or help desk, or any other places seeking helps from
you?

Whenever you kicked out a dismayed customer/user, you lost one customer, and
more than that, you created an enemy.

The more you kicked out; the more enemies you created and you are just
digging your own grave.

You thought you were protecting the company and its products, but the truth
is, you are destroying it, and you question why so many are now against you?

I had a privilege of working in IT industry for almost 15 years across many
countries, and I found this attitude is so interestingly common across
nationalities and cultures, which also made me sick and tired of saying the
same things over and over again, and eventually left it.

After visiting this and some other newsgroups for several months, I can't
help to ask the same question - What's wrong with IT people?

I know this post will offend many of you, but it's ok or I won't say it. If
you wish to change people's perception, change your attitude first.

Welll, Mr high and Mighty, I am nothing to do with Microsoft. AND, I have
wasted MY time trying to help people here who do not have the common decency
to post a "Thank You"

You say that the mechanic does not laugh at you:BUT, you pay him money to
fix your car's problem.

The people that come here are just freeloaders who won't pay a Tech, which I
am, to fix their problem and/or teach them to use the OS.

And they are also too lazy to use Microsoft's Search Engine, they want
somebody else to do the legwork for them.

I have not seen you help any body here; so STOP wasitng space.

"xfile" wrote:

> If you walked into a body shop, no mechanic will condemn or laugh at you for
> not having adequate knowledge of car engine or ABS or airbags; the same
> applies to almost all other industries that I have privilege of being
> associated with. No artist will laugh at you for not knowing how to paint
> or compose nor would an astronaut do the same, and the list can go on
> forever.
>
> Those professionals will be gladly and proudly to explain everything for
> you, after all, that's their expertise and that's why they are
> professionals.
>
> But in IT industry, although it is not fair to say all, but a large number
> of technical persons always got this who-knows-where-comes-from attitude of
> arrogance and superiority.
>
> Whenever a user made a mistake or got a problem and complained, I see a
> bunch of blood thirsty lions jumping over the person's body and eat him
> alive.
>
> Is it so difficult for you to understand when a person had a problem, he/she
> would also have frustrations, just like you would have in many other fields?
>
> Is it so difficult for you to have compassion and courtesy so you can ignore
> their complaints and concentrate on their problems, as other professionals
> in other industries have always been doing?
>
> And you must focus on their complaints and condemn them for not knowing what
> they were doing? And if they were like you, why would a person end up in
> newsgroup like this, or help desk, or any other places seeking helps from
> you?
>
> Whenever you kicked out a dismayed customer/user, you lost one customer, and
> more than that, you created an enemy.
>
> The more you kicked out; the more enemies you created and you are just
> digging your own grave.
>
> You thought you were protecting the company and its products, but the truth
> is, you are destroying it, and you question why so many are now against you?
>
> I had a privilege of working in IT industry for almost 15 years across many
> countries, and I found this attitude is so interestingly common across
> nationalities and cultures, which also made me sick and tired of saying the
> same things over and over again, and eventually left it.
>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?
>
> I know this post will offend many of you, but it's ok or I won't say it. If
> you wish to change people's perception, change your attitude first.
>
>
>

the MVP's are just like that... I keep reading insulting resposes to people
who are just looking for help and
they dont know much about computers.

Dont mind those losers... Whatever you need you can ask me,
and I will help you the best I can. Ok?


"xfile" <cou-cou@remove.nospam.com> wrote in message
news:%23lujkjpnHHA.3772@TK2MSFTNGP03.phx.gbl...
> If you walked into a body shop, no mechanic will condemn or laugh at you
> for not having adequate knowledge of car engine or ABS or airbags; the
> same applies to almost all other industries that I have privilege of being
> associated with. No artist will laugh at you for not knowing how to paint
> or compose nor would an astronaut do the same, and the list can go on
> forever.
>
> Those professionals will be gladly and proudly to explain everything for
> you, after all, that's their expertise and that's why they are
> professionals.
>
> But in IT industry, although it is not fair to say all, but a large number
> of technical persons always got this who-knows-where-comes-from attitude
> of arrogance and superiority.
>
> Whenever a user made a mistake or got a problem and complained, I see a
> bunch of blood thirsty lions jumping over the person's body and eat him
> alive.
>
> Is it so difficult for you to understand when a person had a problem,
> he/she would also have frustrations, just like you would have in many
> other fields?
>
> Is it so difficult for you to have compassion and courtesy so you can
> ignore their complaints and concentrate on their problems, as other
> professionals in other industries have always been doing?
>
> And you must focus on their complaints and condemn them for not knowing
> what they were doing? And if they were like you, why would a person end
> up in newsgroup like this, or help desk, or any other places seeking helps
> from you?
>
> Whenever you kicked out a dismayed customer/user, you lost one customer,
> and more than that, you created an enemy.
>
> The more you kicked out; the more enemies you created and you are just
> digging your own grave.
>
> You thought you were protecting the company and its products, but the
> truth is, you are destroying it, and you question why so many are now
> against you?
>
> I had a privilege of working in IT industry for almost 15 years across
> many countries, and I found this attitude is so interestingly common
> across nationalities and cultures, which also made me sick and tired of
> saying the same things over and over again, and eventually left it.
>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?
>
> I know this post will offend many of you, but it's ok or I won't say it.
> If you wish to change people's perception, change your attitude first.
>

"Mick" <Mick@discussions.microsoft.com> wrote in message
news:8E97BC29-A6A0-42D8-9490-2C601B02C107@microsoft.com...
> Welll, Mr high and Mighty, I am nothing to do with Microsoft. AND, I have
> wasted MY time trying to help people here who do not have the common
> decency
> to post a "Thank You"
>
> You say that the mechanic does not laugh at you:BUT, you pay him money to
> fix your car's problem.
>
> The people that come here are just freeloaders who won't pay a Tech, which
> I
> am, to fix their problem and/or teach them to use the OS.
>
> And they are also too lazy to use Microsoft's Search Engine, they want
> somebody else to do the legwork for them.
>
> I have not seen you help any body here; so STOP wasitng space.


But Mean Mick,...you're still here after all that ranting and why, if upsets
you so?

>
> "xfile" wrote:
>
>> If you walked into a body shop, no mechanic will condemn or laugh at you
>> for
>> not having adequate knowledge of car engine or ABS or airbags; the same
>> applies to almost all other industries that I have privilege of being
>> associated with. No artist will laugh at you for not knowing how to
>> paint
>> or compose nor would an astronaut do the same, and the list can go on
>> forever.
>>
>> Those professionals will be gladly and proudly to explain everything for
>> you, after all, that's their expertise and that's why they are
>> professionals.
>>
>> But in IT industry, although it is not fair to say all, but a large
>> number
>> of technical persons always got this who-knows-where-comes-from attitude
>> of
>> arrogance and superiority.
>>
>> Whenever a user made a mistake or got a problem and complained, I see a
>> bunch of blood thirsty lions jumping over the person's body and eat him
>> alive.
>>
>> Is it so difficult for you to understand when a person had a problem,
>> he/she
>> would also have frustrations, just like you would have in many other
>> fields?
>>
>> Is it so difficult for you to have compassion and courtesy so you can
>> ignore
>> their complaints and concentrate on their problems, as other
>> professionals
>> in other industries have always been doing?
>>
>> And you must focus on their complaints and condemn them for not knowing
>> what
>> they were doing? And if they were like you, why would a person end up in
>> newsgroup like this, or help desk, or any other places seeking helps from
>> you?
>>
>> Whenever you kicked out a dismayed customer/user, you lost one customer,
>> and
>> more than that, you created an enemy.
>>
>> The more you kicked out; the more enemies you created and you are just
>> digging your own grave.
>>
>> You thought you were protecting the company and its products, but the
>> truth
>> is, you are destroying it, and you question why so many are now against
>> you?
>>
>> I had a privilege of working in IT industry for almost 15 years across
>> many
>> countries, and I found this attitude is so interestingly common across
>> nationalities and cultures, which also made me sick and tired of saying
>> the
>> same things over and over again, and eventually left it.
>>
>> After visiting this and some other newsgroups for several months, I can't
>> help to ask the same question - What's wrong with IT people?
>>
>> I know this post will offend many of you, but it's ok or I won't say it.
>> If
>> you wish to change people's perception, change your attitude first.
>>

Xfile, remember, not all people here are IT people. I think a lot of us know
just enough about computers to be a danger to our own systems !

I help when I can, trying to "pay forward" or pay back for all the help that
has been given to me.

I think IT people are generally very polite and helpful, as a rule. I don't
want to be patronizing and you may already know these things. But whenever
I'm in this type of community, there are certain courtesies that I find are
expected of me when I post a question:
a) Do a search in the forums for your problem first, as it may have already
been answered; if you need to post, let others know you have tried a search
already; b) Always give your system specifications in your post whenever
applicable; it can save a lot of time and frustration; c) Post behind - not
on top of - previous posts...(I'm still learning this one myself). This adds
a very important contextual understanding of who and what you are actually
responding to.
This one saved me from making a real boo-boo once - I was going to write an
angry retort until I finally saw the previous post lines above this person's
staement. He wasn't saying those things to me but to someone else entirely.
d) Always follow up and say "Thank You", no matter how far down the post has
gone and even if your problem didn't get solved, people responded just the
same and so they deserve some thanks.

Like I said, you probably already know these things, but in case they help
anyone, there they are. And I'm happy to help you with any questions you may
have - if I can offer an answer !! Thanks, Frank Bright

>>
>>

"xfile" <cou-cou@remove.nospam.com> wrote in message
news:%23lujkjpnHHA.3772@TK2MSFTNGP03.phx.gbl...
> If you walked into a body shop, no mechanic will condemn or laugh at you
> for not having adequate knowledge of car engine or ABS or airbags; the
> same applies to almost all other industries that I have privilege of being
> associated with. No artist will laugh at you for not knowing how to paint
> or compose nor would an astronaut do the same, and the list can go on
> forever.
>
> Those professionals will be gladly and proudly to explain everything for
> you, after all, that's their expertise and that's why they are
> professionals.
>
> But in IT industry, although it is not fair to say all, but a large number
> of technical persons always got this who-knows-where-comes-from attitude
> of arrogance and superiority.
>
> Whenever a user made a mistake or got a problem and complained, I see a
> bunch of blood thirsty lions jumping over the person's body and eat him
> alive.
>
> Is it so difficult for you to understand when a person had a problem,
> he/she would also have frustrations, just like you would have in many
> other fields?
>
> Is it so difficult for you to have compassion and courtesy so you can
> ignore their complaints and concentrate on their problems, as other
> professionals in other industries have always been doing?
>
> And you must focus on their complaints and condemn them for not knowing
> what they were doing? And if they were like you, why would a person end
> up in newsgroup like this, or help desk, or any other places seeking helps
> from you?
>
> Whenever you kicked out a dismayed customer/user, you lost one customer,
> and more than that, you created an enemy.
>
> The more you kicked out; the more enemies you created and you are just
> digging your own grave.
>
> You thought you were protecting the company and its products, but the
> truth is, you are destroying it, and you question why so many are now
> against you?
>
> I had a privilege of working in IT industry for almost 15 years across
> many countries, and I found this attitude is so interestingly common
> across nationalities and cultures, which also made me sick and tired of
> saying the same things over and over again, and eventually left it.
>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?
>
> I know this post will offend many of you, but it's ok or I won't say it.
> If you wish to change people's perception, change your attitude first.
>



In a word, pride.

But, unfortunately pride isn't only peculiar to people in IT. It's a common
human condition.

It can tend to appear magnified in online typed discussion forums such as
this one, but this is in part due to the nature of the communication. Typed
comments have a way of 'hanging in the air' and a mildly sarcastic
throwaway comment can easily be read by someone else as outright nastiness.

That said, I would probably agree that there is a disproportionately large
number of proud people within the IT industry. But, from my own
observations, it is very rarely, if ever, accompanied by any genuine
ability.

--
Jon

I sure hope not all MVP feel like Mick. Calling everyone who visites these
groups FREE LOADERS.

--
Carl G

"xfile" <cou-cou@remove.nospam.com> wrote in message
news:#lujkjpnHHA.3772@TK2MSFTNGP03.phx.gbl...
> If you walked into a body shop, no mechanic will condemn or laugh at you
> for not having adequate knowledge of car engine or ABS or airbags; the
> same applies to almost all other industries that I have privilege of being
> associated with. No artist will laugh at you for not knowing how to paint
> or compose nor would an astronaut do the same, and the list can go on
> forever.
>
> Those professionals will be gladly and proudly to explain everything for
> you, after all, that's their expertise and that's why they are
> professionals.
>
> But in IT industry, although it is not fair to say all, but a large number
> of technical persons always got this who-knows-where-comes-from attitude
> of arrogance and superiority.
>
> Whenever a user made a mistake or got a problem and complained, I see a
> bunch of blood thirsty lions jumping over the person's body and eat him
> alive.
>
> Is it so difficult for you to understand when a person had a problem,
> he/she would also have frustrations, just like you would have in many
> other fields?
>
> Is it so difficult for you to have compassion and courtesy so you can
> ignore their complaints and concentrate on their problems, as other
> professionals in other industries have always been doing?
>
> And you must focus on their complaints and condemn them for not knowing
> what they were doing? And if they were like you, why would a person end
> up in newsgroup like this, or help desk, or any other places seeking helps
> from you?
>
> Whenever you kicked out a dismayed customer/user, you lost one customer,
> and more than that, you created an enemy.
>
> The more you kicked out; the more enemies you created and you are just
> digging your own grave.
>
> You thought you were protecting the company and its products, but the
> truth is, you are destroying it, and you question why so many are now
> against you?
>
> I had a privilege of working in IT industry for almost 15 years across
> many countries, and I found this attitude is so interestingly common
> across nationalities and cultures, which also made me sick and tired of
> saying the same things over and over again, and eventually left it.
>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?
>
> I know this post will offend many of you, but it's ok or I won't say it.
> If you wish to change people's perception, change your attitude first.
>

xfile wrote:

>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?

I think most of them just need to get laid.

Alias

"Alias" <aka@notthereorhere.nl> wrote in message
news:f36gd0$6bd$1@aioe.org...
> xfile wrote:
>
> >
> > After visiting this and some other newsgroups for several months, I
can't
> > help to ask the same question - What's wrong with IT people?
>
> I think most of them just need to get laid.
>

Yeah, where's Doris when you need her? Oh, that's right; I kill-filed her.
;-)

--
Regards,

Rick Raisley

"Alias" <aka@notthereorhere.nl> wrote in message
news:f36gd0$6bd$1@aioe.org...
> xfile wrote:
>
>>
>> After visiting this and some other newsgroups for several months, I can't
>> help to ask the same question - What's wrong with IT people?
>
> I think most of them just need to get laid.
>
> Alias


Now that is a much better reason for leaving the IT Industry.

--
Jon

As Mick mentions, your mechanic may be happy to explain how an internal
combustion engine works, but he won't do it for free very long. And he
certainly won't explain the same thing hundreds of times to different
people.

IT people are just like everyone else in this world, basically. I assume by
"IT" you mean anyone with "computer skills"? That's a fair number of people
these days. If you mean "someone whose full time job is corporate IT", then
that number is much smaller and their knowledge is concentrated in a smaller
area.

I acquired my knowledge the hard way - by studying and learning and working
for the last 30 years. Even so, I freely give this knowledge away, because
(unlike many things), if I give it away, I STILL HAVE IT!

I'm occasionally wrong, certainly have my own opinions, and am not afraid to
tell someone when they're full of s**t. I don't mind explaining basic
fundamentals, but there are only so many hours in a day compared to an
endless supply of newbies.

That's why a lot of us concentrate our knowledge in a web site (i.e., my
www.MediaCenterStuff.com) in hopes of not having to repeat the same thing
bazillions of times.

What's wrong with all you complainers? Don't you have anything better to do
than complain?

Dana Cline - MCE MVP

"xfile" <cou-cou@remove.nospam.com> wrote in message
news:%23lujkjpnHHA.3772@TK2MSFTNGP03.phx.gbl...
> If you walked into a body shop, no mechanic will condemn or laugh at you
> for not having adequate knowledge of car engine or ABS or airbags; the
> same applies to almost all other industries that I have privilege of being
> associated with. No artist will laugh at you for not knowing how to paint
> or compose nor would an astronaut do the same, and the list can go on
> forever.
>
> Those professionals will be gladly and proudly to explain everything for
> you, after all, that's their expertise and that's why they are
> professionals.
>
> But in IT industry, although it is not fair to say all, but a large number
> of technical persons always got this who-knows-where-comes-from attitude
> of arrogance and superiority.
>
> Whenever a user made a mistake or got a problem and complained, I see a
> bunch of blood thirsty lions jumping over the person's body and eat him
> alive.
>
> Is it so difficult for you to understand when a person had a problem,
> he/she would also have frustrations, just like you would have in many
> other fields?
>
> Is it so difficult for you to have compassion and courtesy so you can
> ignore their complaints and concentrate on their problems, as other
> professionals in other industries have always been doing?
>
> And you must focus on their complaints and condemn them for not knowing
> what they were doing? And if they were like you, why would a person end
> up in newsgroup like this, or help desk, or any other places seeking helps
> from you?
>
> Whenever you kicked out a dismayed customer/user, you lost one customer,
> and more than that, you created an enemy.
>
> The more you kicked out; the more enemies you created and you are just
> digging your own grave.
>
> You thought you were protecting the company and its products, but the
> truth is, you are destroying it, and you question why so many are now
> against you?
>
> I had a privilege of working in IT industry for almost 15 years across
> many countries, and I found this attitude is so interestingly common
> across nationalities and cultures, which also made me sick and tired of
> saying the same things over and over again, and eventually left it.
>
> After visiting this and some other newsgroups for several months, I can't
> help to ask the same question - What's wrong with IT people?
>
> I know this post will offend many of you, but it's ok or I won't say it.
> If you wish to change people's perception, change your attitude first.
>